TS1398 Wifi connection
Hi, my ipad is suddenly stopped being connected to wifi - don't know why can't figure out any changes. Other computers ie this one my laptop are connected - so what's going on? Checked out the manual and couldn't figure it out - Help please!
1. Turn router off for 30 seconds and on again, this will refresh the IP address of the iPad.
2. Settings>General>Reset>Reset Network Settings
3. Try changing router security e.g. WEP/WPA/WPA2
4. Have you updated router firmware?
Similar Messages
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TS1398 Wifi connecting problem
My brand new ipod touch won't connect to wifi. My mac book, iphone and my daughters ipad all are connected and working. I have tried everything suggested in the troubleshooting. What can I do?
Its ok. Got sorted by looking at iphone problems with wifi. Reset my hub to factory defaults and wifi connected!
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TS1398 wifi connected but no internet in iphone5!
Hi,
In my iPhnoe5 i'm already connected to wifi, but the wireless icon doesnt appear on the top of the screen eithre cannot access the internet!
I tried every solution in the troubleshooting section but no success.
thanks,If you have tried every solution you must have a hardware problem. As the phone is in warranty take it to an Apple store for replacement.
Before you do that, and if the problem is only with your home network and the phone works on other WiFi networks, you might want to try rebooting your router by removing all power from it for 15 seconds or so. And if that doesn't resolve it try changing channels on the router. And check the router's settings for MAC filtering. If it is enabled your phone's WiFi address must be listed on the "allowed" settings. Also check if your router has a limit to the number of devices that can connect simultaneously.
The way to identify router issues: After attempting to connect go to Settings/WiFi and tap the ">" to the right of the network name. If the IP address begins 169.254 this means that your router is not responding to the phone, so you need to troubleshoot the router (even if other devices connect and work). -
TS1398 wifi connects then disconnects any solutions?
I keep losing my internet connection on my iPad 1 and iPad 3. It'll connect and disconnect at will. This has got worse since I got iCloud. I've tried resetting the wifi and restore.
Hi bobmyron,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like the Mac will connect and disconnect from two different networks. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Wi-Fi Quick Assist - Apple Support
Wi-Fi and Bluetooth: Potential sources of wireless interference - Apple Support
Recommended settings for Wi-Fi routers and access points - Apple Support
Cheers,
Mario -
TS1398 Wifi connects then disconnects
It is trying to connect to wifi then halts and reverts back to 3G. It was working yesterday, do not know why it stopped. Have 2 other iPhone 4 and IPod still working
Hi bobmyron,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like the Mac will connect and disconnect from two different networks. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Wi-Fi Quick Assist - Apple Support
Wi-Fi and Bluetooth: Potential sources of wireless interference - Apple Support
Recommended settings for Wi-Fi routers and access points - Apple Support
Cheers,
Mario -
TS1398 Wifi connection problems
My iPad periodically tells me I'm not connected to the Internet even when I am connected to wifi with full signal strength. I tried resetting network setting but that didn't help. Anyone have any ideas? .
Hello, mrsgarvick.
Thank you for the question. Wi-Fi can be tricky as it requires certain settings and updates for optimized device connectivity. Below, I have included the recommended settings article. If the wireless router or modem that you use is provided by your Internet service provider, please contact them to make the changes.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Cheers,
Jason H. -
TS1398 wifi connection isn't what it should be :(
after doing all the above things to get the wifi to work on the iPad its still dims to no bars as soon as i step away from the router. this is becoming extremely frustrating as all other devices in the house are working perfectly fine
Have you tried the following?
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings
3. Reset iPad; hold the Sleep and Home button down until you see the Apple Logo -
TS1398 Wifi connection unable to connect - existing network
My iPad lost network connection and will not sign back into the network. I have tried everything on TS 1398 and it will sign onto other networks, but no longer my home network. I know my network password and can get my other devices, including another iPad signed on. Thanks for any help you can offer.
Try this:
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
My iPad mini has problem staying connect to my wifi after I connect. It seems like after a long period of non usage I have to connect o my wifi again where as my iPhone stays connected
Try #5.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Since upgrading to ios6, all the family's apple devices (new ipad, 2 iphone4 & itouch) are having difficulty reconnecting to the home hub wifi network. I.e, every time the lock screen comes on, the wifi connection is lost when you reopen the device and we have to reconnect through settings. This appears to be an ios6 software issue.
Is there a solution to this wifi connection issue or do we wait for a software fix?
I'd hate to think Apple is going down the Microsoft path, of passing untested software onto the user. What ever happened to Regression Testing, to ensure the existing functionality remains intact?
I bought into the Apple dream, because it was intuitive, reliable & enjoyable to use, all the things that Microsoft windows isn't.
Other issues we are experiencing are, Games are stuttering and the kids really miss the old YouTube app.
Please Mr Browett, sort these issues out.iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
~~~~~~~~~~~~~~~~
YouTube is not now part of iOS 6.
However, you can go to the App Store and do a search using YouTube. You can download several YouTube apps: YouTube (for the iPhone, a IPad app is in work), several users like Jasmine and YouPlayer.
Cheers, Tom -
After the recent update of iOS 7.0.6 my phone is having issues with wifi connectivity. It gets disconnected most of the time. I went through support page and done with "Reset Network settings" too but it doesn't help. It is very toublesome while watching videos, sending pics, chatting and so on. Please advise.
It works fine in LTE network. The problem is with WIFI only.
Thank you.Hey Siddh.s!
Here is an article that will help you troubleshoot this issue with your Wi-Fi connections:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
iPad 2 keeps losing wifi connection about every 3 mins no matter where I am in the house - Help?
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
TS1398 I have problems with my wifi connection after update the ios6 any advice
I have problems with my wifi connection after update the ios6 any advice
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
When i upgraded my IOS. I always find it hard to continue my search in internet. I need to turn off the wifi connection then on it after wards even though using the laptops and other mobile phone with wifi have a very good signal. Just like this message, i need to off it then turn it on again.
Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod. -
So disappointed with IOS 6. I'm having weak wifi connection since upgrading to it. Can Apple do something about it? Can you at least reset it to IOS 5.1.1?
Sorry Jim for the wrong question because I'm getting frustated with my IPAD since I can't use it for surfing internet with a faster speed. Ipad was very convenient to use until this IOS 6 upgrade. Tried all the suggestions in the forums but still gets back to weak wifi connection.
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