TS1399 i need help with my ipod it is stuck on apple logo its an ipod touch 5.1.1

can you help my ipod touch is stuck on the apple logo 

- Reset the iOS device. Nothing will be lost       
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
Othewise do the following with iTunes and a computer
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer                            
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
  Apple Retail Store - Genius Bar                              

Similar Messages

  • HELP! Ipod keeps getting stuck on apple logo

    my ipod froze so I tried to reboot it by holding down the sleep button and middle button down to reboot it but when it turned back on it got stuck on the apple logo. I tried rebooting but it just gets stuck on the apple logo. PLEASE HELP

    Try here:
    iOS: Not responding or does not turn on

  • IPod 3rd generation stuck on apple logo

    Hello, recently I plugged my iPod 3rd generation (Touch wheel, 4 control buttons above it, no color display) into my computer with a 4th generation iPod touch cable. After that the iPod will not boot. It simply shows the apple logo, emits some sounds and freezes at boot logo. iTunes doesn't see it if I plug it in (Maybe because its a REALLY old USB...)
    Please help!
    Thanks.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • IPod 4th Gen stuck on Apple logo & empty battery sign when plugged in?

    PLEASE HELP! My iPod Touch is water damaged, so I cannot take it to the Apple store (2 hours away anyways), & I don't have any money at the moment to buy a new one. When I charge it to every power source I have, it will start on the empty battery sign, then switch to the Apple logo, then it goes blank & repeats. Please help me, my iPod is my life 

    After you are sure the iPod is dry.
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    Apple will exchange your iPod for a refurbished one for $199 for a 64 GB one and $99 for the others.

  • IPod nano 3g stuck at apple logo

    I bought an ipod today and it was really cheap and the seller told me that the only thing it do is show apple logo. As the seller was a elderly person i tought that maybe he did not tryed to restore it or even connect it to computer (ipod was only electrical thing he sold, other things was just antiques).
    So i connected it to my mac and opened itunes, it did not recognize it and i tryed to hold down the menu and select keys, then it restarted and itunes told me to restore it, so i tryed but as soon as itunes completed the " preparing ipod to restore " it restarts again and same apple logo is visible.
    Also sometimes i have to do like 5 restarts before itunes sees it. Also i tryed to enter the diagnostics mode and the disk mode but it did not work for me. I have no idea what software is on the ipod or does it even have working software on, maybe somebody just pulled the plug out when they updated it and now i have it. I hope somebody can help me.
    Thanks!

    Hi there Rasss,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    -Griff W. 

  • Ipod Mini screen stuck on Apple Logo?

    The screen is stuck showing only the apple logo. I have tried resetting it but it doesn't do anything. I have plugged it up to my pc and started my itunes and it isn't reading the Ipod either.

    Hello Lisa03,
    By a reset, I assume you meaning holding the Select and Menu buttons together until the Apple logo appears correct? No response at all when you do that? Have you made sure the hold switch wasn't on.
    If you cannot get the iPod to reset, your only option at this point is to let the battery completely drain. Once it has, you can hook it up to your computer, and let it charge long enough for it to be recognized by your computer and iTunes.
    B-rock

  • I need help with the upgraded version of Garage Band '11.  Its totally different.

    I am incredibly frustrated with the newest version of Garage Band.  I am a choreographer and constantly need to edit music.  The work I do is very simple.  Just cutting sections of music to make the songs shorter.  I have been using Garage Band for years with total ease.  I used to be able to just highlight a section of music and click delete.  Now all that does is either stretch out all the timing or delete the whole track.  I need simple cut edits.  PLEASE HELP!!!  The help sections do not help at all!

    emmiesuz04 wrote:
    On the bottom window
    editor pane
    emmiesuz04 wrote:
    I'd click where I'd wat to cut, drag to the right and highlight the section I didnt want
    click in the bottom half
    emmiesuz04 wrote:
    Then drag the next part of the song to the left
    click in the top half

  • Please i really need help with my i phone 4s it wont charge unless its shut down but also...

    So my i phone 4s wont charge unless its turned off but it will charge but it wont read on my laptop usb or any one elses  so no i tunes reset , its just been a hassle i dont have icare and the back glass panel has a thin singular crack and the lock buttons broke so my dad said sprint wont fix it On top of all this my lock button is broken so i can even do a hardware reset , an since this is a hammy down phone i dont know the security code to do the manual reset from the general settings so help please i have alot of stuff to do since im still having schooling and i need it fornot only social interactions but a organizer pleaseeee help me figure out what to do?!?!

    Sadly your iPhone sounds like it's not worth repairing.. I am sorry only a replacement phone will fill the bill...

  • Need help with Sharepoint foundation web application stuck on "STOPPING" error job-service-instance-GUID Number already exists

    Hi All,
         I cant get to stop SharePoint foundation web app service. Its stuck on status stopping
    I have tried the following:
    reset IIS
    restarted the Timer Service
    When I try to use powershell command to stop I get the following error:
    Can anyone who went through this help PLEASE
    Stop-SPServiceInstance : An object of the type
    Microsoft.SharePoint.Administration.SPServiceInstanceJobDefinition named
    "job-service-instance-1ff39eb2-12d2-457d-a749-265e350eb1b1" already exists
    under the parent Microsoft.SharePoint.Administration.SPTimerService named
    "SPTimerV4". Rename your object or delete the existing object.
    At line:1 char:127
    + ... pplication"} | Stop-SPServiceInstance
    + ~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo : InvalidData: (Microsoft.Share...ServiceInstance:
    SPCmdletStopServiceInstance) [Stop-SPServiceInstance], SPDuplicateObjectEx
    ception
    + FullyQualifiedErrorId : Microsoft.SharePoint.PowerShell.SPCmdletStopServ
    iceInstance

    Hi,
    It seems that the issue is in the timer job definition for executing this operation.
    My suggestion is to start the service again and delete the job definition from the error and again try to stop it.
    This might be helpful:
    http://sharepoint.stackexchange.com/questions/22368/is-there-a-powershell-cmdlet-to-delete-a-timer-job 
    I had a lot of issues in the past when try to stop this instance after the Web apps are provisioned.
    As general rule now If I have multi-server Farm topology that has servers that should not serve Web App requests I turn off the service prior to provisioning any Web Apps in the Farm. 
    BR,
    Ivan

  • Need help with my ipod nano

    Hi,
    I need help with my ipod nano.
    I haven't turned it on in a while and suddenly it stops working when I try to turn it on again.
    Sometimes it displays:
    "www.apple.com/support/ipod"
    And right now it's displaying "OK to disconnect".
    Could somebody please advice what should I do?
    Thank you

    I need help.
    I have my IPOD nano for a while now and about a week ago. My husband bought one for his newphew and he had me download all the songs into the new IPOD (2nd Generation). Now Im having problems with mine. Everytime I try to charge and usually the screen will pop up to my original music player. This is what it says now when I open or charge my IPOD.
    "The File iTunes Library.it! cannot be read because it was created by a newer version of iTunes".
    Now, that I listen to it...all the music skip. Please help me..what should I do??
    Thank you

  • Need help with my ipod

    Hi,
    I need help with my ipod. It alll started when I used TechTool Pro to wipeout data for my ipod and after finishing the wipeout, I restart my computer and after the restart I was ask by my computer whether to ignore, erase or eject the HD and I choose eject and what happen next is that I have a apple logo on my ipod and my computer now cannot recognises my ipod, and the apple logo just stay there. I am using a 3rd gen ipod.
    with regards and thank you
    Chris
    PowerMac G4 Cube   Mac OS X (10.4.8)  
    PowerMac G4 Cube   Mac OS X (10.4.7)  

    Andrew,
    The iPod and iTunes are not compatible with Windows ME and the minimum requirements are Windows 2000 with SP4 or XP with SP2 (although I use several iPods and don't have SP2).
    If you can't upgrade to one of these, then you can use the iPod with ME if you are prepared to fiddle around a little. However, you won't be able to use iTunes.
    See this.
    Guide to iPod and Windows ME
    You can use iPods purchased in the USA here in the UK. Our family uses 3 such iPods.
    You can also use the iPod on any number of computers as this document explains.
    Using iPod with multiple computers
    Whoever gave you you all this wrong info deserves to be shot!
    Just one more thing Andrew. Please start your own topic in future instead of jumping in an interrupting someone else's with an unrelated query. It's know here as "threadjacking" and is against the discussions Terms of Use.
    Good luck with ME!

  • HT1222 hey  i need help with my ipod, i try to download facebook app and it wouldn't let me because it say ios 4.1 require and i dont have ios how do i get it ?

    hey  i need help with my ipod, i try to download facebook app and it wouldn't let me because it say ios 4.1 require and i dont have ios how do i get it ?  please i need help ASAP

    What generation of iPod touch do you have? If you don't know, see:
    http://support.apple.com/kb/HT1353
    If you have an first-generation iPod touch, it can only go to iOS 3.1.3 and hence will not run the Facebook app. If you have a second-generation iPod touch, see: 
    http://support.apple.com/kb/HT4623
    Regards.

  • HT1329 hi i need help with my ipod nano i want to get my music from my ipod to i tunes so that i can be able to transfer the music on my i tunes to my ipad mini can you help me with that ?

    hi i need help with my ipod nano i want to transfer my music from the ipod to the itunes so that i can be able to transfer the music to my ipad can you help me with that ?

    You cannot use iTunes to transfer song files from iPod to computer, except for songs purchased from the iTunes Store.  However, there are third-party methods and utilities that can transfer from iPod to computer.  If you do an Internet search on something like"iPod transfer," you should get some links.  (The CNET article seems to be popular.)
    Once the song files are on your computer's drive, you can add them to your iTunes library, and then sync your iPad.

  • I am needing help with the final steps in restoring my iPod Touch 5

    I need help with the final steps in restoring my iPod

    I was told that the iPod would automatically go to restore mode when connected to wifi. It did not do that

  • I need help with my new ipod on windows me

    I bought myself an ipod in the states (usa) i was told it was universal & can be used in the uk! i have windows ME & was also told this would be compatible with this computer but once i tried to download my software of the cd & put in my details of the ipod it came up with the following error message:ERROR 1904.MODULEC:\PROGRAM FILES\IPOD\IPOD UPDATER 2005-02-07\IPOD UPDATER EXT.Dll FAIIED TO REGISTER .HRESULT-2147220473 CONTACT YOUR SUPPORT PERSONELL.
    can any one help????
    aslo i was told once downloaded onto my p.c i then cant use my ipod on another p.c this does not make any sense say if you upgrade your p.c does this mean you then cant use your ipod anymore ??? please help me ???

    Hello Andrew,
    Was the reply I gave you in the other post you made of no help?
    I explained that Windows ME is not compatible, but you can get it work with a little messing around, and once again, here's a link on how to do it.
    Guide to iPod and Windows ME.
    As I said previously though, you won't be able to use iTunes.
    See my other answer to you here.
    Jeff Bryan, "Need help with my iPod." #4, 06:13am Aug 8, 2005 CDT

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