TS1406 itunes 64 uninstal fails due to itunes64.msi not corect

itunes 64 uninstal fails due to itunes64.msi not corect

I finally got it to work! Whew! Sorry. lol Ok, I went to the support page for iTunes (http://www.apple.com/support/itunes/) and went to the Installing and Removing iTunes bar and clicked on the Uninstalling iTunes sub category. Then, I clicked on this: http://support.apple.com/kb/HT1923. You can choose which article to use depending on your operating system. I followed all the steps then downloaded the newest version of iTunes, and it worked. All of my stuff is back.

Similar Messages

  • TS3694 I have issues loading new version of iTunes. It fails upon locating iTunes64.msi. I enter the correct location and it still won't update. Have attempted to manually delete the old program without success.

    Also, iTunes cannot access the store anymore. 

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
    http://majorgeeks.com/download.php?det=4459
    Here's a screenshot showing the particular links on the page that you should be clicking:
    After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
    Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
    When the dialog appears, choose to save the file.
    (2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • ITunes64.msi not found message ...plz help

    I'm trying to download the latest version of iTunes. The download message says" iTunes64.msi not found"
    Does anyone know how I can fix this?
    I have tried to repair  "Apple Software Updates" by going to "change" and clicking "Repair" that didn't work.
    I have downloaded a new iTunes64Setup.exe and that didn't work. Does anyone have any other suggestions or know of how to fix my problem?
    Thanks in advance!!!

    I also tried to :
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    But it will not let me "run" the program.

  • Anyone know why i cant upgrade to newer version of itunes , its coming with an error "ITUNES64.MSI FOLDER containing the installation package is missing ??

    anyone know why i cant upgrade to newer version of itunes , its coming with an error "ITUNES64.MSI FOLDER containing the installation package is missing ??Ive tried unistalling previous version but same message comes up

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • HT5030 itunes cannot locate or access the itunes64.msi file to update

    itunes cannot locate or access the itunes64.msi file to update

    Okay. Let's try newer versions of the instructions, then.
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • HT1925 I can't uninstalled itunes.  I get the message  (itunes64.msi missing)  any help out there??

    I can't uninstalled itunes.  I get the message  (itunes64.msi missing)  any help out there??

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Error 2 iTunes64.msi not found

    I am getting an error that says Error 2 iTunes64.msi not found when trying to install Itunes in my windows laptop.

    Hello Juan_fran,
    After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes for Windows issues. I have included some additional information about the specific error:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694#2
    Configure your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, or 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • Can not update itunes.  Error of missing file itunes64.msi

    I am trying to update my iTunes software to version 11.0.1.  I am running windows 7.  I get an error message itunes64.msi is missing.  (within the message it says the feature is on a network that is unavailable).  When I google it there are many references to this error, but no quick and easy solution.  Any thoughts?

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Cant uninstall Itunes to reinstall it missing file itunes64.msi

    iTunes stopped working one day, so i tryed to uninstall it and it says missing itunes64.msi file. The installer wants me to find the file but i cant find it at all.
    i have downloaded itunes again and when i go to intstall it it goes half way through the program till it wants to unintstall the old software and comes up with the same text box asking to find this file
    Please help

    iTunes uses 6 programs you need to uninstall them all then reinstall, HERE are the instructions on how to do it.

  • Itunes is asking me for thhe itunes64.msi file and i cant find it, i can't install the new itunes nor open the old one now. someone help me please?

    im having problems installing the newer version of itunes, and removing the older one, im basically itunesless because it keeps on telling me i need the itunes64.msi files which i cant find on my laptop. please help

    You are not addressing Apple here. We are all just users like yourself
    lost/stolen                                     
    No app on the iOS device is required.                           
    - If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
    - You can also wipe/erase the iOS device and have the device play a sound via iCloud.
    iCloud: Erase your device
    iCloud: Use Lost Mode
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
    - There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                               
    Reporting a lost or stolen Apple product                                              
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • Itunes cannot locate or access the itunes64.msi file to update

    My ipod automatically updated itself and now cannot use the older version of itunes on my computer.
    I have itunes 9.0.0.70. When I try to uninstall it or update it I receive this error message:
    "The feature you are trying to use is on a network resource that is unavailable.
    Click OK to try again. or enter an alternate path to a folder containing the installation package 'itunes64.msi' in the box below."
    I've manually located the file and it still will not use it.
    Help!

    "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again. or enter an alternate path to a folder containing the installation package 'itunes64.msi' in the box below."
    These sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for *at least version 3.0* of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes 9.2 again. Does the install go through properly this time?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • Trying to update iTunes but apparently I am missing  iTunes64.msi file. What can I do to update?

    What can I do to update iTunes when it needs iTunes64.msi file which I don't seem to have anywhere?

    Hi rachelvariety,
    Welcome to the Apple Support Communities!
    I understand that these types of situations with iTunes can be very frustrating. In this situation I would suggest removing iTunes and its related components and then install the person you need directly from the Apple website. Please use the attached article for information on what components to remove and the order to remove them.
    Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
    Remove iTunes and related components from the Control Panel.
    Use the Control Panel to uninstall iTunes and related software components in the following order. Then restart your computer.
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Don't uninstall these components in a different order, or only uninstall some of them. Doing so might have unintended affects.
    Cheers,
    Joe

  • Install of iTunes on PC fails due to missing MSVCR80.dll file?

    The missing .dll file is in iTunes.exe.

    Solving MSVCR80 issue and Windows iTunes install issues.
    Thanks to user turingtest2 for this solution.
    Solving MSVCR80 issue and Windows iTunes install issues.
    If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    You may be required to boot into safe mode to complete the folder deletion process.

  • I'm on my 5th CD to burn disc (iTunes).  "Burn failed due to medium  write error.  What is that!?!!!

    I am attempting to burn a music list in iTunes.  I have done it many times before.  I am on my fifth CD for this list, and repeatedly have got a message that the CD "could not be burned because of a medium write error."  I've got that message previously, but after changing the blank disc to which I want to add the song list, it has always worked.  Not this time; several attempts.  What is this message telling me, if anything??

    The disk you are using probably has a defect, not uncommon on consumer grade disks. Try another disk or better yet another disk from a different manufacturer or at least a different batch.

  • HT1222 on the last itunes update it failed and now it will not open. i have tryed to uninstall and reinstall but that will not work.  any suggestions?

    itunes had a upgrade and it said it failed and i have tryed to uninstall and then reinstall , i havve run a reoair program and nothing seems to work.  any ideas

    Hi Brett 949,
    Thanks for using Apple Support Communities.  This article has steps you can take for the error you're seeing:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Cheers,
    - Ari

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