TS1410 Itunes doesn't recognise Ipod.

My itunes said that the ipod could not be restored and i thought that this might have been to do with the cable(was very worn) as the ipod has not been syncing recently either. However I have bought a new cable and itunes doesn't recognise the ipod at all so I can't even try to restore now?

I wish I could help you. I am experiencing the same problem. There is a problem with the mini and the new updates. Some more paranoid folks are thinking its a scam to get us to buy the new nano. I hope itunes and ipod fix this problem soon!

Similar Messages

  • Itunes doesn't recognise ipod Mini

    hi,
    About 4 days ago now, I updated my ipod because it kept on saying I had to when I plugged it in. So I did and now Itunes doesn't recognise it, infact neither does my pc. It worked absolutely fine before I updated it.
    When I plug it in my computer the computer displays ''Found New Hardware''. It then says what do you want the wizard to do?
    -Install the software automatically
    -Install from a list or specific location.
    If I choose either of these it comes up with
    ''The software you are installing for this hardware has not passed windows logo testing to verify its compatibility with windows XP.''
    if you select ''Continue anyway'' it says ''Cannot install this hardware''
    I really dont know what to do. This has never happened before, just as soon as I updated my ipod it happened.
    Please Help??????

    I wish I could help you. I am experiencing the same problem. There is a problem with the mini and the new updates. Some more paranoid folks are thinking its a scam to get us to buy the new nano. I hope itunes and ipod fix this problem soon!

  • ITunes doesn't recognise iPod+files on iPod not recognised (1415)

    OK, I try to structure the whole thing .... i Tunes doesn't seem to recognise iPod, iPod ejected on connection, 115GB of 'other' data on iPod, nothing plays on it.....
    1) When connecting my iPod to iTunes it tells me to restore iPod.
    2) The iPod itself disconnects itself from iTunes (showing 'OK to disconnect' on iPod screen). The 'OK to disconnect' stays on the screen even after disconnecting the iPod completely. Rebooting the iPod reveals 123GB of 'Other' data. When selecting Music it shows 'No Music', going to playlists 'No playlists' etc. In setting it says 115GB used, 32.9 GB free. 0 Songs, 0 Videos, etc (all 0).
    3) On the iTunes side I get the iPod tab with just the summary tab (no music tab, no photo tab, no nothing).
    On the summary tab I have one button I can't click (something irrelevant in this case anywah) and the restore button. Clicking the restore button extracts some software and then gives me the error message 1415 that it cannot restore the iPod.
    4) The very first error message calls my iPod by its right name (iPod 160), whereas the iTunes window (and it's name in the lefthand side device list) calls it just 'iPod'. It renamed it when I did a restore attempt earlier in the week. Does this contribute to my woes.

    OK, apparently nobody can help .... BUT: solution found! A chap from John Lewis recommended to connect the offending iPod to an apple mac. The apple mac recognised it as an iPod and asked to restore it. And it did. Then connect back to a PC and presto, you restore it there. I'm glad I did no cold formatting etc. on it. I wouldn't have had a clue what I was doing.....

  • ITunes doesn't recognise iPod G5 after latest update to 9.0.1

    Hello,
    I have recently updated to iTunes 9.0.1 and suddenly it doesn't find my iPod G5 anymore. This is very frustrating as I have just finished moving over my headunit + iPod adapter to my new car, with the intent of being able to enjoy the iPod in the car with steering wheel controls... I don't sync my iPod that often (maybe 1x a month on the Mac), but it is up to date and fully charged. Shows in iTunes fine on Windows systems, just not on my MacOS X 10.5.8 + iTunes 9.0.1 since the update...
    I have since tried many things, resetting the iPod, restoring it through a disk erase using Disk Utility, trashing iTunes and reinstalling it (not the settings & lib though), repairing disk permissions on my OS drive, nothing seems to bring it back! The iPod shows fine in Finder and otherwise works (worked) fine. After a disk erase iTunes detects the iPod and suggests I restore it, but after the restore it just doens't show it anymore... What can I do to fix this? Can anyone tell me where to get hold of older versions of iTunes? Maybe if I back up the install it will work again. Thanks for your help!

    "iPod should OLNY be restored via iTunes"
    In the old days we had the iPod Updater, which would still allow us to restore/update it in the event that iTunes wouldn't 'notice' it, nowadays we HAVE to go through iTunes to perform diagnostics/updates/restore. Hence, what do you do when it doesn't show in iTunes so you can't "restore it the proper way"? It doesn't make sense that the solution (restore) to a problem (not showing in iTunes?) requires the problem not to take place...
    Anyway, if anyone has a clue what is up with my jinxed iTunes install, let me know. Thanks!

  • ITunes doesn't recognise iPod after restore: help please?

    I've just restored, done the connect to power instead of pc (windows based), is reconnected to usb 2 port, but iTunes isn't showing any screen to resetup my iPod, and iPod saying "do not disconnect". What now? Could it be automatically updating without showing in iTunes? This all came about when I tried to do an update of software, which after download & updating pc, only showed "restore" in the iPod updater window.
    HELP!

    Why delete them?
    Have you tried here:
    iOS: Device not recognized in iTunes for Windows
    I would start here:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • ITunes doesn't recognise iPod as the default player for audio files.

    A few weeks ago my husband completely re-installed our laptop, without properly looking at how to backup my iPod touch. Everything was lost and I have had to start again, however the system still comes up with this message each time I plug the iPod in:
    iTunes has detected this is not the default player for audio files. Would you like to go to the Default Program Control Panel to fix this.
    I go to the Control Panel, but have no idea what to do.
    Can anyone please help me?
    I have not upgraded to version (4.0)
    Thanks in advance.

    Hello Geordie81,
    And welcome to Apple Discussions!
    Are you sure it wasn't referring to making iTunes the default application for audio files as described in this Apple support document? Worth a shot anyways.
    [iTunes for Windows: How to make iTunes the default application for music and audio files in Windows Vista and Windows 7|http://support.apple.com/kb/HT3202]
    B-rock

  • My iPod dispalys this message: "Connect to a computer. Use iTunes to restore."  When I connect to a computer, iTunes doesn't recognise it.  The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?

    My iPod dispalys this message:
    "Connect to a computer. Use iTunes to restore."  When I connect to a computer, iTunes doesn't recognise it.  The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?
    I have seen the Apple webpage suggesting the "five R's" (including restore).  Before doing anything, I want to be sure that restoring or any other action is not going to delete or risk my data. 
    I would be very grateful if anyone can suggest a fix for this problem, in a way that will not risk my data. 
    Thanks in advance!

    Did you try a hard reset with the iPod still connected to your PC?  Have you tried multiple USB ports, preferably high powered USB 2.0 ports?
    To do a hard reset, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
    Have you also worked through each and every single troubleshooting suggestion in this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • I have an old Ipod Touch, Version 1.1.5 (4B1). I have just attached it to the computer to update my music but Itunes doesn't recognise it.  What can I do?

    Itunes doesn't recognise my old Ipod Touch - I have attached it to the computer but nothing happens.  How can I update it?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • IPod nano 3rd gen. Apple logo remains on screen and iTunes doesn't recognise it's plugged in, I can't even turn it off. I've tried to get to disc menu but when I hold the 'menu and select button' it reboots it doesn't recognise the select and play button

    iPod nano 3rd gen. Apple logo remains on screen and iTunes doesn't recognise it's plugged in, I can't even turn it off. I've tried to get to disc menu but when I hold the 'menu and select button' it reboots and then doesn't recognise the select and play button to show the tick. I'm helpless.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                 
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Since i installed windows 7 itunes doesn't recognise my ipod touch anymore. windows shows it as a digital camera

    I just installed windows 7 because my computer was infected by a virus. Before i had windows vista. Now when i try to connect my ipod with the latest version of itunes, itunes doesn't recognise it anymore.
    Windows recognises the ipod touch only as a digitalcamera.
    I already shut down my firewall for every apple software product i had on my pc. And i updated itunes already.

    Have you tried here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • I have restored my iPod classic and everything has been wiped off, now when I connect it to the laptop, iTunes doesn't recognise it and windows won't format it, an error message comes up "unable to format"

    I have restored my iPod classic and everything has been wiped off, now when I connect it to the laptop, iTunes doesn't recognise it and windows won't format it, an error message comes up "unable to format". Can someone please help me sort this problem, it's so frustrating!!!!!!

    It could be an indication or a damaged or dying hard drive.  I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread.  He also covers what the resulting numbers indicate.
    https://discussions.apple.com/thread/3784647?start=0&tstart=0
    B-rock

  • Maverick doesn't recognise iPod touch 4th generation on iTunes

    my macbook pro late 2011 doesn't recognise iPod touch 4th gen 6.1.5 on iTunes. I read another thread how to sync via WiFi or ethernet but i don't understand. I just want to sync my music.not apps.

    1.Does iTunes give you a message to Erase and Sync, are you trying to put Music from your iPod into iTunes?
    2. if the iPod Touch is just not showing up, Go to the Black Apple in the top left hand corner, Select About this Mac, then Click on More Info, the Click on System Report, Under Hardware go to USB is the iPod showing up there in the USB device Tree?
    If yes to 1., this is not possible, download Third Party Application and Procede from there
    If the device is not showing up in 2. , are there any other items connected to the Computer via USB, if yes, you have a bad cable or bad pin on the ipod touch, if not connect something else to the USB and see if it shows up in 2.
    If you do not have any other things connected to the computer via USB and can not connect anything else to a USB try Removing everything from the ports of the computer, Quit any applications, then Shut Down the Computer
    When the Computer is shut down
    Reset SMC  Hold "Control+Option+Shift ( on the left hand side of the computer) and the Power Key all at the same time,for about 10 seconds, if you do this correctly then the computer will NOT Turn On
    Then Locate Command+Option+P+R (the last two are letter keys), You will need to press and hold these buttons after Powering on the Computer and hearing the Startup Chime, if you do this correctly the Computer will go Black, White, and the make the Chime again
    If this does not solve the Issue and the Device is still not showing up in 2. then you have a hardware problem on the computer and need to get your USB ports replaced

  • Ipod in recovery mode but itunes doesn't recognise it

    Basically, I upgraded my iTunes to 9.0.3 yesterday. During this I got a message saying I should upgrade my iPod or something like that. During this there was an error, I can't remember what but then, my iPod disappeared from the devices. When I looked at the iPod it was telling me to connect with iTunes. When I did the computer said Computer found new device- Apple Mobile Device (Recovery Mode). However, iTunes doesn't recognise it! I have tried uninstalling itunes and many things. I can't get it to work again. Please help!

    I have the same problem. Yesterday I connected my iPod Touch to my PC and iTunes prompted me to update the ipod's software to 1.1.2 (I think thats the new one?), I accepted and it proceded to download it. When it finished downloading it tried to update the software but for some reason it failed. An error message came up saying that the ipod will have to be restored. I went ahead and tried to restore it, it gave an option for restore and update, that didn't work. My iPod won't even turn on now, it just shows the iTunes icon and the USB cable. When I connect to my PC iTunes says its in recovery mode and the software tries to do the update, the iPod screen shows the Apple logo and the updating icon, the screen goes blank and the process starts again, after a couple of attempts an error message appears on screen saying an error occurred and gives an error code of 1611 (or something like that).
    Holding down sleep and home together doesn't do anything.
    What is up with it? I've tried the same thing in my girlfriend macbook and the exact same error happened.

  • Windows 7 and iTunes doens't recognise iPod Classic 80g after wipe clean hard drive and format fat32.

    My iPod Classic 80gb every now-and-then goes funny, and eventually iTunes doesn't recognise it. In the past I could put it on disk mode, and do a reset, but some times I would have to format (FAT32), uninstall and reinstall iTunes, so it would work. Now it happened again, this time wiped clean the hard drive and formatted. However windows 7 and iTunes still doesn't recognise it. Tried many tips online but nothing works. All software I have used don't see the hard drive, so can't format it again.
    I can get it on disk mode but even then windows and iTunes don't recognise it. When connecting to laptop my machine goes boiling hot. Left it connected with iTunes on for  few hours but still no luck.
    Any suggestions?

    Hello @turingtest2.
    Following your threat I realized it was time to have my hard drive changed. My iPod classic has a Samsung Model: HS081HA, 80gb/3600 rpm (real hard to get it open and check out!!!).
    My question is if I DO HAVE to buy exactly the same hard drive, or I could get away with another manufacturer and model, such as Toshiba (80 GB MK8009GAH FOR iPod Video 5th 5.5th iPod Classic 6.5th 7th Gen Hard Drive - Ebay listing)?
    I ask you that as these Toshiba hard drives are considerably cheaper.
    Help much appreciated.

  • HT1414 itunes does not recognise ipod

    my ipod screen reads "ipod is disabled connct to itunes
    when i connect to itunes, itunes doesn't recognise my ipod, it asks me to put in the passcode but the ipod doesn't allow me to put in the password HELP                   

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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