TS1410 My ipod nano 3rd gen. is not recognized by my computer or itunes.  Support page does not help.

My macbook is not recognizing my 3rd gen. ipod nano after I reset the ipod.  THe finder not itunes recognizes it.  Can someone help?

If you have not already, disconnect the iPod and restart your Mac.  Do this to Reset the iPod.
http://support.apple.com/kb/HT1320
Once the Mac restarts, run iTunes and connect the iPod. 
If that does not help, try putting the iPod into Disk Mode
http://support.apple.com/kb/HT1363
then, connect it to the Mac running iTunes.  It's possible that iTunes will tell you that you need to Restore the iPod.

Similar Messages

  • IPod nano 3rd gen. Apple logo remains on screen and iTunes doesn't recognise it's plugged in, I can't even turn it off. I've tried to get to disc menu but when I hold the 'menu and select button' it reboots it doesn't recognise the select and play button

    iPod nano 3rd gen. Apple logo remains on screen and iTunes doesn't recognise it's plugged in, I can't even turn it off. I've tried to get to disc menu but when I hold the 'menu and select button' it reboots and then doesn't recognise the select and play button to show the tick. I'm helpless.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                 
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iPod Mini 3rd Generation isn't recognized in My Computer or iTunes. I can't even restore it without iTunes. The same thing happened with my iPod Nano 3rd Generation, but that one worked for a while, and suddenly went unrecognized.

    My iPod Mini 3rd Generation isn't recognized in My Computer or iTunes. I can't even restore it without iTunes. The same thing happened with my iPod Nano 3rd Generation, but that one worked for a while, and suddenly went unrecognized.

    Hi TherAscendedSaiyan,
    Welcome to Apple Support Communities.
    See this troubleshooting article that addresses the symptom you're encountering:
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Best,
    Jeremy

  • I updated my iPod nano 6th gen firmware 1.1 to 1.2 with iTune but it is not ok because of connection

    I updating my iPod nano 6th gen firmware 1.1 to 1.2 with iTune. But it is ok because an network error has occurred. How can i solve this problem.
    Can I download iPod nano 6th gen firmware 1.2 update file without using iTune?
    I want to offline update with iTune.Can I get firmware 1.2 update file.

    Universal Serial Bus controllers
         Intel(R) ICH9 Family USB Universal Host Controller - 2934
         Intel(R) ICH9 Family USB Universal Host Controller - 2935
         Intel(R) ICH9 Family USB Universal Host Controller - 2936
         Intel(R) ICH9 Family USB Universal Host Controller - 2937
         Intel(R) ICH9 Family USB Universal Host Controller - 2938
         Intel(R) ICH9 Family USB Universal Host Controller - 2939
         Intel(R) ICH9 Family USB Universal Host Controller - 293A
         Intel(R) ICH9 Family USB Universal Host Controller - 293C
         USB Composite Device
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
    I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.

  • Itunes won't recognize my ipod nano 5th gen. it's recognized by the computer, but I get a message from itunes that says an ipod has been detected, but it couldn't be identified properly. i did all of the steps on the ipod assistant. unistalled and reinsta

    Itunes will not recognize my Ipod Nano 5th g. It shows up on my computer. But Itunes gives me a message that says "An ipod has been detected, but it could not be identified properly. I did all the steps in the ipod assistant. Unistalled and reinstalled drivers and itunes. restarted ipod and even erased everything. It is recognized by other computers. And itunes recognizes my iphone fine.  please help.

    Have you restarted your computer?  iTunes updated? 

  • Have you been having problems with ipod nano 3rd gen?

    Have you been having problems with your ipod nano 3rd gen? got a windows xp computer? is your pc not recognizing it? I think i may have the solution. After 2 2 hour calls to apple tech support they were stumped. we reset it again and again, reinstalled itunes again and again. and they had no solution for me. I went to my device managerand there was a device called (apple Ipod USB driver) with a yellow exclamation point. I tried updating driver but to no avail. I tried uninstalling and reinstalling and nothing. But then I had an epiphany. I went to the device manager right clicked the apple ipod usb device clicked properties then update driver. Hardware wizard went up and I chose not to install automatically. and i chose to install driver manually. and then I installed a generic usb mass storage driver in its place and presto!!! it worked! it was instantly recognized by itunes and it took me to the registration page. I did what the apple support team wasn't able to do for 4 hours. I wonder if they're accepting applications... Anyway i hope this helps anyone out there cause i know i went through a lot of stress.

    the driver is just a regular usb mass storage driver. it's in your computer. it's just a matter of installing it manually where it saya to include the location of the driver click browse and choose c:\windows\system32

  • Ipod nano 3rd Gen not recognized by itunes or windows 7

    USB device not recognized.  
    things I have done
    put Ipod in disk mode still didn't recognized
    My Ipod Classic 6th Gen works fine
    It shows 3 Mass Storage Device
    when I plug in Ipod nano 3rd gen it shows unknow device
    have deleted Mass storage devices and Apple Moble Devices
    unpluged computer from wall
    nothing solving problem
    I also tried it on my laptop its not being recognized
    my wife Ipod nano is doing the same thing as mine
    its got to be the software download from itunes because it has worked on all previous versions.

    I have the same problem. My Iphone 4s works fine when docked to PC. PC won't recognize my 3rd Gen Nano. Same goes for my Work PC. They don't recognize it nor will plugging it in to a PC charge it. I have to plug it into wall socket to charge.
    I have tried resetting, I have tried downloading newest Itunes.
    Must be the Nano itself if it doesn't get recognized by mutliple PCs?
    I haven't used the Nano for probably 2 months. Previously it worked fine...
    One thing, when docked to my laptop during a reboot/startup, it intially starts to charge the Nano, but once setup is finished it doesn't recognize it any longer...

  • Why can I not sync my iPod Nano 3rd Gen to my iTunes 9.1.1?

    My daughter mistakenly downloaded the latest iTunes version which does not work with my older iPod Nano 3rd gen.  Before all this happened I was running version 9.1.1 which was working beautifully.  After uninstalling the updated version and reinstalling the 9.1.1 version, I cannot restore nor sync my music to the iPod Nano.  I would just be happy having things the way they were previously.  Any tips???  Thanks.

    Go to the Apple icon in the upper left corner and select 'About this Mac' - it will show you which version of OSX you are using.
    Read this KB from Apple - http://support.apple.com/kb/ph12113
    MJ

  • TS1538 Does Ipod Nano (3rd gen) not work with Windows 8?

    I have tried all of the uninstall and reinstalls, upgrades, reset of ipod nano, etc.... Cannot get computer or itunes to recognize ipod nano.  Does this device work with Windows 8?

    Have you had a chance to look at this troubleshooting page? It may be of some help: What to do if iPod can't be updated because the firmware file was corrupt or not found

  • My ipod nano 3rd gen gets error code -9459 when I try to convert a video in Itunes

    I'm tring to convert video from Youtube to play on my ipod nano 3rd gen.  When i go to itunes and Advanced and set it to convert for ipod it goes on for quite a while then about 3/4 way done I get error message Erroe occurred converting file "teapot 1". An unknown error (-9459)
    What do I do?  I tried Real player converter too - no luck.

    I'm not sure about the error message, but it might just be easier to use an application such as Handbrake or MPEG Streamclip to create an iPod compatible version of the video.
    B-rock

  • IPOD NANO 3rd Gen problem Apple Mac set up PC BASED MAIN UNIT

    I have been asked by a friend to help out because they asked to add music to their new IPOD. But the owner is a tech scared person. They gave the unit an IPOD NANO 3rd Gen to my friend who uses Apple MAC they set up the IPOD with their Itunes and added the songs.
    Later they wanted new tracks but have now downloaded ITUNES to their own PC Windows Vista system. The tracks were added to a USB memory stick and transfered and added to the PC Vista ITUNES. But now the IPOD Nano will not register on the Windows Vista ITUNES system but will show up on the "My computer"
    I have reset the nano by holding the on/off and menu etc to get the Apple logo, the unit beeps as does the laptop PC Based ITUNES etc but will still not register on the ITUNES or allow me to sync the music from the ITUNES to the IPOD.
    Can anyone advise how I can reformat the IPOD or reset the IPOD and remove all music currently on it to start again but get it to register/set up and show on the ITUNES on the windows VISTA unit rather than the mac based system.
    Thanks,
    Global_mongrel

    Hey, I bought an iPod nano 3rd gen yesterday and I have exactly the same prolem you are describing in your message. Have you found any solution to this?

  • My PC Shuts Down When I Plug In My New IPod Nano 3rd Gen.

    The title of this post pretty much says it all. Got me my new iPod Nano 3rd gen. yesterday. Brought it home, booted up the puter, loaded iTunes and plugged that sucker in. Well first iTunes kindly instructed me that I would have to download it's newest software, which I did.
    Then soon afterwards when I thought i was set, I plugged in my new 3rd gen iPod Nano to the pc and as soon as I did that my pc shut down completely, and restarted. Shut down is putting it mildly, I mean it just went 'kablink" and then was restarting.
    I tried uninstalling iTunes, cleaning my temp folder, my internet cache, then reinstalling iTunes anew, still nada. All to no avail, people, because each and everytime I plug in my new iPod Nano, no sooner than i do this my pc summarily goes "kablink" on me and starts booting up again.
    NOW I STILL have my iPod Nano 2nd gen, and it works fine, even with the newest iTunes software, it doesn't screw up my pc like the new 3rd gen iPod Nano does.
    Now I am to conclude that the problem lies in the 3rd gen iPod itself. How could it not? My iPod Nano 2nd gen works absolutely fine, and everytime I plug in my new iPod Nano, I shut down in a flash withtout fail. Anyone of you have this error? I would love to know short of calling iTunes tech support about what to do about this, this is a MAJOR bummer for sure. Now I have to be concerened about whether or not I am ever going to get this thing to work now.
    Is the iPod broken? If not why the shutdowns then? Please advise. Many thanks in advance.

    Hey, I bought an iPod nano 3rd gen yesterday and I have exactly the same prolem you are describing in your message. Have you found any solution to this?

  • Ipod nano 3rd generation , blank screen when attached to computer, ipod will not reset??? any help please?

    Hi there,
    I have just purchased a 2nd hand ipod nano 3rd gen.  When I received it the screen was in working order but everything from the previous owner had been wiped.  I attatched to computer and all seemed well, attached it then to itunes and at first it seemed to go ok, however screen then went blank and froze.
    I am now unable to restart ipod.  ipos is still being recognised by itunes so I tried to restart ipod whielst attatched to itunes to to try and put into play mode but still no joy, no apple appearing on screen.
    Ipod was fully charged.
    Any ideas please as I am not the most technical of people and its slowly driving me mad
    Kind Regards
    Lindsey

    How did you try and reset the iPod? To reset the iPod, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together at the same time long enough for the Apple logo to appear.  Don't be afraid to try this procedure more than once.
    B-rock

  • Ipod nano 3rd gen (click wheel)

    I currently have a ipod nano 3rd gen with a click wheel. I have uninstalled, reinstalled itunes and rebooted my computer already (I have windows XP). It shows up in "My Computer" as unknown but itunes will not reconize the ipod is connected, but does with my other ipod. I've tried changing the drive letter on this 3rd gen; but it wont appear to even change the drive letter. I believe I need to download the drivers (its what i had to do with my previous ipod) but I would like a clue where to download the drivers from, or someone to shed any light and a solution for this issue. My ulitmate goal is to get itunes to reconize it so that I can restore the ipod
    Thanks.

    Clickwheel games are no longer available in the iTunes store.  Sorry.
    B-rock

  • Cannot find iPod nano 3rd gen in iTunes

    My iPod nano 3rd gen is recognized by Finder in mac OS but not shown in iTunes for sync

    Howdy Andrea.Betti,
    Thanks for using the Apple Support Communities.
    In order to resolve this issue where you're not seeing the iPod in iTunes, please follow the steps in the article below.
    If you don't see your connected device in iTunes for Mac - Apple Support
    Have a good one,
    Alex H.

Maybe you are looking for

  • Install Oracle 10g on Windows 2003 Server cluster (MSCS)

    Hi all How do I install Oracle 10g on Windows 2000 cluster (MSCS installed)? I have a 2-nodes Microsoft windows 2003 server cluster and I want to install Oracle 10g, Do I folloow this order: 1. Install the software on both without the database 2. Cre

  • Commons fileupload suddenly very slow

    I've been using the commons fileupload for a couple of years with no problem. Suddenly though it's started to work impossibly slowly. I updated to the most recent version, but still no luck. FileItemFactory factory = new DiskFileItemFactory(); Servle

  • Footnotes in Tables?!

    I am an academic and need to use footnotes not only in the body of my documents, but also in tables. I just started using iWork to avoid Office, but I cannot seem to be able to insert footnotes into tables in Pages. Is it really not possible? Say it

  • Have signal through Qosmio player, but cannot retrieve signal on WMC

    I must be half way there, but having connected my NTL cable box to the Qosmio and having taken advice to get my signal via the player and the F2 button, I cannot then retrieve the signal when in Windows Media Centre. As I am only interested in record

  • ACS External User Databases - Empty NT Group List

    I have a production ACS system that has multiple external NT domains for authenticating users. We are bringing up a new ADS domain that I need to authenticate against. We have created the trust. The domain shows up in the domain list. When I go to ma