TS1424 A few purchased Songs only play for a few seconds or not at all...

I have a few songs that after purchasing on i-tunes, they play for a few seconds and that's it.  How do I fix this?  Do I have to delete them from my i-tunes folder and then go to songs purchased and download them again?

Yes, assuming you are in a region where you are permitted to redownload your music purchases delete the copies of the corrupt tracks from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If the problem persists contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2

Similar Messages

  • TS3297 Purchased album of Casting Crowns but some songs only play for 30-40 seconds. Where are my songs?

    I'm new to purchasing and downloading music. What I did was use a gift card to purchase an album but most of the songs only play for 30-40 seconds.  A couple play for their full time.  What went wrong?

    Delete and redownload:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Several purchased songs only play for a minute then cut out what do i do?, several purchased songs only play for a minute then cut out what do i do?

    Several purchasedsongs only play for a minute then cut off what is wrong?

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    If you don't see them straight away it may help to close and restart iTunes.
    While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • TS1424 i downloaded an album but one of the songs only plays for a few seconds then skips to the next song. how do i fix this?

    i downloaded an album but one of the songs only plays for a few seconds then skips to the next song. how do i fix this?

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes
    If you aren't in a country where you can re-download music or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT201272 I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

    I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
    If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1424 i downloaded a song and it shows the time length all to be correct but while playing the song will only play for about 30 seconds then skip to the next song in my list (all lists) - in short i payed for a song that is only of a preview quality

    i downloaded a song and it shows the time length all to be correct but while playing the song will only play for about 30 seconds then skip to the next song in my list (all lists) - in short i payed for a song that is only of a preview quality
    Either this needs to get fixed or i will request my money back because i will not work for my money while other lie about what i spend it on.

    Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • I purchased a new album and downloaded. When I play the first song only plays for 15 seconds then skips to the next song. Rest of album is fine.How do I correct this?

    After purchasing a new album I found that 1st song only plays for 15 seconds then skips to next song. The rest of album is fine. How do I correct this?

    Try Deleting it from your device, then download again from purchase history.
    Hope this helps
    PJRS

  • I bought an album and one song only plays for 8 seconds

    I bought an album and one song only plays for 8 seconds then skips to the next song why is this? How can i fix it?

    Hi bholdrofjustice,
    Thanks for visiting Apple Support Communities.
    You may want to delete the song that doesn't play, and download it again using the steps in this article:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    If the song still skips after 8 seconds, you can report an issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Best,
    Jeremy

  • I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.

    I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.
    Artist: Imagine Dragons
    Album: Night Vision

    Report it here:
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • I just downladed an album from itunes, but three of the songs only play 16 to 20 seconds and then go to the next song.

    Why when you purchase and album from itunes do some songs only play for 20 seconds?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • Hitting the space bar the track would only play for about one second. Then it stops.

    I'm new to Soundbooth and have already a serious problem. Hitting the space bar the track would only play for about one second. Then it stops. I don't know what to do. I have the Production Suite CS5. All other applications run well.

    i have the exact problem in my computer lab running macpro on 10.6.8 using CS5... this is happening in every ADOBE CS5 software using sound : soundbooth, AEX, premier pro. this is totaly ridiculous, nothing like that is happening in the other software (finalcut, finalcut xpress, audacity, soundtrack pro all are working fine) ...
    i find the lack of help & replies very weird in this forum...

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  • TS3474 newly downloaded songs only play for a few seconds

    My newly downloaded songs will only play for a few seconds.  How do I fix this so I hear the full song?

    Remove the track from your iTunes library and PC and redownload it again via iCloud.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    B-rock

  • Some songs only play for a few seconds.

    I am having trouble with some mp3 songs that I have imported to my iTunes library. The songs play fine with other media players, but on iTunes a few songs only play the first few seconds. It only happens with a few songs. I don't know what to do. Any help would be appreciated.

    Hi,
    See the start time and end time for the song. It is in "get info"->options
    In other words check the properties of the songs to see if it is set to play only for a certain duration. When it plays you can always slide the scrub pad to play the other non-playing sections (section outside of the play-duration set int he options).

  • My songs only play for 6 seconds

    My imported music is only playing for six seconds then going to the next track. All of my purchased music works fine though.  The imported files also play in their entirety on Windows Media Player so I know it's not the files' fault. Any suggestions?

    Sure your gone for the day, but no luck. Still get 15 sec and then on to the next song.

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