TS1424 App Store purchase won't download

I purchased Adobe Photoshop Elements 10 Editor from the App store, and when I try to download it, I get "an error occurred" message. It won't download but I've been charged for it. I've contacted Adobe but they said I have to contact iTunes. I'm using Mac OS X 10.7.4. Any suggestions?

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

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I have an update for iPhoto in App store which won't download or clear from the App store

I have tried several times to update from iphoto 9.1.3 . The update in the App store is 9.4.3.
Every time I try I get 'cannot update as you already have this update. Although I don't.
Also I cannot delete the update in the store. Help.

Welcome to the Apple Support Communities
If you have any external drives plugged, unplug them. Then, open App Store and check for updates again.
I recommend you to delete iPhoto from your Mac and reinstall it again, so go to the folder where you have iPhoto (normally, the Applications folder) and delete it. Then, if you purchased iPhoto from the App Store, open App Store > Purchases, and install iPhoto. The version you will have is 9.4.3.
If you purchased iPhoto on a DVD, insert the DVD and install iPhoto. Finally, open  > Software Update, and install the latest version

App store purchase won't open after HD transfer

My old Macbook Pro finally died with logic-board problems and wasn't worth repairing so in a pinch and while waiting for a new customised rMBP to arrive I picked up the same old MBP 2nd hand v. cheap and just physically swapped the drive over. It all works absolutely as expected including iTunes etc EXCEPT one app purchased from the App Store. I get the dialog saying this app was purchased on another computer and complete the Apple ID and password correctly but the app simply doesn't open. Nothing happens. I know the password is correct as a deliberate wrong password gives an error dialog. Only 3 of the 5 authorisations have been used too so not sure what to do.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

App store purchase won't install

When purchasing a new app (Trickster), the download started then crashed. I rebooted my machine but the store doesn't show a download in progess, but the app store does show it as a purchase with the Install button dark. When I click on it, it goes white for a second, but then comes back as it was and nothing happens. I am also unable to get the Suduko update button to do anything.

Hi..
Sign in to the App Store. Then from the App Store menu bar top of your screen, click Store > Check for Unfinished Downloads
If that doesn't help, try re downloading the app(s).
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.
For the Sudoku update quit the App Store if it's open
Noiw open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Launch the App Store and try updating Sukoku.
edited by: cs

App store game won't download

I bought a game in the app store (Lego Harry Potter years 1-4) and was charged for it, and while it was downloading I got the message "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." and it wont download any more

Hi..
Install the appropriate combo update...
If you are running v10.6, Snow Leopard: install the Mac OS X 10.6.8 Update Combo
If you are running v10.7, Lion: install the OS X Lion Update 10.7.4 (Client Combo)
Restart your Mac after the combo is installed. Try re downloading the app.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.
The combo update worked for the same topic here > https://discussions.apple.com/thread/2710174?start=15&tstart=0
Good article from MacWorld here > Bugs & Fixes: Solving Mac App Store download errors

App store purchases won't transfer

I've seen this issue crop up on other message boards, but have yet to find a solution...
Basically, I've purchased a bunch of apps through the app store on my 2G iPod Touch (8GB, 3.1.2). Anytime I connect the iPod to my computer (iMac, 3.06GHz Intel running 10.6.2) the sync appears to go normally: the progress bar says it is "Transferring Purchases" and names every app that I've bought, and appears to successfully back them all up. I get no error messages. The issue is that, after the sync is complete, there are no Applications in the iTunes library; the Applications tab for the iPod also contains no apps. I've tried using the "Transfer Purchases" command in the file menu, tried right clicking on the device to Transfer Purchases, tried deleting the back-up on my iTunes and then backing up again, even tried reinstalling iTunes. The only thing I haven't done is restore the iPod, which I don't want to do because it will erase all the apps and their data.
So, any ideas?

Zgreen wrote:
My iTunes and touch are on the same account; when I download apps through iTunes they do show up in the applications tab, *and can be removed and put back on the touch as normal.* I've tried this with a few apps and it works fine every time. I'd just rather not re-download everything I have on there, and some of the apps have their own particular data which I do not want to lose.
Apps are not "removed" from iTunes when they sync to your touch. App data is not synced with iTunes either. I'm still not sure what you are seeing, however, I would remove and reinstall iTunes.

App Store updates won't download after selecting the 'Update" button.

I received a notification that I had a couple of updates on the App Store. I'm running 10.6.8 on an Early 2009 iMac 9,1. After entering my account information I selected the "update" button for both apps. The button fades to indicate it has been selected and the spinning circle of dashes begins....but then nothing. I have tried multiple solutions. I have rebooted my cable modem. Restarted the machine. Checked my bandwidth to verify connectivity and all is good on my end. Any idea what is preventing the download process?
Thanks in advance.

A firewall?

My new downloaded apps won't open they are in the purchases section of my App Store but won't open?

My new downloaded apps won't open they are in the purchases section of my App Store but won't open?

Try:
Reset the iOS device (no data will be lost). Press and hold the Home and sleep/wake buttons until the Apple logo appears. See if the problem persists after the device reboots (it might take a while).
Download any free app, and then see if any of the other apps, after being re-downloaded, will open.
Good luck!

My apps from iCloud won't download and I can't find them on my purchases

My apps from iCloud won't download and I can't find them on my purchases

If you don't see them on your purchased list, make sure that you are signed in with the Apple ID you used to purchase them in Settings>iTuens & App Store. Then redownload them by opening the App store app on your phone, tap Updates at the bottom, tap Purchased at the top, then tap Not on this iPhone at the top.

Downloading App store purchased Mountain Lion installer onto Mac with preinstalled OS X

I need to reinstall Mountain Lion on my Mac Book Pro. I purchased ML on the app store but need to create a bootable USB key. The only Mac I have available to do this is my girlfriend's new MacBook Air. This has a preinstalled version of Mountain Lion on it already. I know that I cannot re-use her preinstalled version of ML on my MBP but I would like to use her notebook to download the installer from my app store account. When I try to do this, however, I get an error message saying that Mountain Lion is not compatible with her computer. There appears to be no way to access a legitimately purchased app store version of ML on a computer where another version is pre-installed. Could this really be the case? All troubleshooting searches come up with people trying to illegally re-use the preinstalled OS on another computer---this is not what I am trying to do! Again, I want to access my paid in full app store purchase on a preinstalled device in order to put it back on my MBP. Help!

The Mid 2013 MacBook Air comes with a special 10.8.4 version, that makes impossible the process to download the common 10.8.4 from the App Store. You won't have this problem when Apple releases OS X 10.8.5.
You can't download 10.8.4 from the MacBook Air if you are going to install it in the MacBook Pro. You have to connect it to Internet and reinstall OS X using OS X Recovery > http://support.apple.com/kb/HT4718

My app store wont let me download apps, says the card is expired and theres a problem with previous purchase can someone help me pls?

My app store wont let me download apps, asks me to update my payment details then says theres a problem with previous purchase and card is expired which is untrue someone help me pls

This is a User to User Forum...
See Here for
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html

Apps store wont let me download free app due to previous purchasing problem? help!!

apps store wont let me download free app due to previous purchasing problem? help!!

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill ? If it's not then that might be the reason that you are getting the security code error : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

If I can't download an update for an App Store purchase because I don't have OS X 7, how can I get rid of the update reminder?

If I can't download an update for an App Store purchase because I don't have OS X 7, how can I get rid of the update reminder?

http://www.apple.com/support/mac/app-store/contact.html?form=account

I've downloaded OS X Mountain Lion from the App store , it still shows download on purchases . I've downloaded multiple time and still shows download.

I've downloaded OS X Mountain Lion from the App store , it still shows download on purchases . I've downloaded multiple times and still shows download in App store purchasesSoftware is showing OS X 10.8.3 .

Is this what you see?
That Download button is telling you it is available for downloading. Since you have paid for it and you are entitled to multiple downloads, that button is correct.

App Store Purchase History, Download All - Ignore Hidden Apps?

Hello All!
Whenever I want to synchronize my Apps with my local library I usually go to my App Store purchase history and select "Download All." There are a few apps that I have purchased in the past that I do not want to download anymore. I thought by "hiding" the purchase it would stop the download when clicking "Download All" but it does not.
Is there any way to flag an app so that it never gets downloaded again?
Thank you!

Yup it is possible now. Check out this link:http://zytecworld.com/2011/11/21/hide-apps-from-the-app-store/
Cheers!

TS1424 App Store purchase won't download

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