TS1424 Apple's "I forgot' not working, locked out, any solutions?

Can't remember password to sign out of iTunes on ipad on old account & login under newer account; apple's "I forgot" says it's sending reset emails, but I never get them & it won't accept my security question answers. Please help!
I can logout of iTunes, but when I try to buy something, the old account keeps popping up on iTunes signin.

You didn't say what operating system you have. If OS X 10.6 or earlier, see this (you'll need your original OS X DVD that came with the system or a retail OS X DVD). If 10.7 or later, see this.

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TS1424 Apple's "I forgot' not working, locked out, any solutions?

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