TS1424 Apple somehow changed one of my security questions and now I need to RESET and come with nw security questions. Don't know how.

Apple somehow changed one of my security questions and I have no idea how to answer. How do you change your security questions?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551

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I just got a new iPod nano, and I'm really excited about it, but I have a problem. A long time ago, I changed the email address on my account, and now all the songs from that account are gone. I don't know how to get them back. Can someone please help me?

This is really frustrating, I've been trying to get my songs back for hours

When you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer? Your iTunes library does not have an email address. An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases. Changing your Apple ID will not make songs disappear from your computer's iTunes library.
If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID. In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password). That may not be your current email address, but Apple uses it as your user name, so it does not matter.
On the iTunes Store Home screen, click on Purchased under QUICK LINKS. This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost.
NOTE: If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID.
For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
If that's not what you mean by "changed the email address on my account," please post back with more details.

IMac at work, iMac at home. (Latest Yosemite and Apple Remote Desktop updates installed) Need to work from home at night. I don't know how to set my permissions so that I can just control my iMac at work.

iMac at work, iMac at home. (Latest Yosemite and Apple Remote Desktop updates installed) Need to work from home at night. I don't know how to set my permissions so that I can just control my iMac at work.

If they have set up port forwarding for you already then that is different. In that case, then you could be experiencing the bug with the most recent release of ARD (3.7.2) and in particular ARD 3.7.2 and Yosemite ARD version 3.8 clients. It has been reported numerous times in the forums and to Apple that since 3.7.2, clients are frequently unavailable to connect to despite there being no network issue between the remote computer and client computer. I have not seen anyone report it who was working from outside the LAN to inside the LAN, but I have the same issue with a number of my own computers that are simply on a different subnet, so it stands rot reason that it would happen from a port forwarding location.
I am sometimes able to resolve the issue locally by SSH connecting into the client computer using Terminal on my admin machine and restarting or relaunching the ARD agent on the remote device, then trying to connect to it again after about 30 seconds.
The Terminal commands for this procedure are as follows, though you might need to include a port number from outside the LAN:
First:
ssh ipaddress -l adminusername
(example: ssh 192.168.1.1 -l macadmin)
Second:
sudo /System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/k ickstart -restart -agent
After that, waiting about 30 seconds and trying to observe or control usually works, though the computer may still fail to show an online or lit-up status indicator.

TS1424 i bought some smurfburries on smurf village game. itunes charged my account but never credited the smurfberries on game. i don't know how to claim my money back. pls help me. very thankful

I have bought three times different things from the smurf village game. Every time my account have been charged but i have not received neither of them. What can i do to claim, and more important get credited, the total amount of my purchases. Greatly appreciate any help.

Try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Ever since the latest version of Mozilla updated, my computer has been moving ultra-slow, probably because my computer is so old and only has Windows 2000 on it - not even XP. I don't know how to uninstall this version and return to the previous one.ng

The latest version of Mozilla is probably not compatible w/ my computer and operating system. The computer is 10yo, and the operating system is Windows 2000. How do I uninstall the new version and return to the old version?
Thank you!

It is working now. I no longer get the message about the item not being available in the US and I can access the store.

I forgot my security questions and it says Forgot your answers? : Send reset security info email to n•••••@live.fr, but it is not one of my email adress and I don't know how to changes this, can anyone help please ?

I forgot my security questions and it says Forgot your answers? : Send reset security info email to n•••••@live.fr, but it is not one of my email adress and I don't know how to changes this, can anyone help please ?
I want to buy an app but I can't without these answers

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87765)

2 different iphones have the same Apple ID, how can I change the apple ID on one of them but not delete the other iphone's data and media?

2 different iphones have the same Apple ID, how can I change the apple ID on one of them but not delete the other iphone's data and media?

You don't have to do anything with the first iPod that you don't use anymore. If you are planning on keeping it, put in a drawer in your house and forget about it.
You don't need a second account to use with the new iPod. I use one Appl e ID and iTunes library for two iPods, and two iPad. I have different content on all four devices. You can select exactly what you want to sync to each device and it can be different content on all devices.

I have clicked on to a app and now my apple store app is Spanish andi don't know how to change it back can any one help me?

I have clicked on to a app and now my apple store app is Spanish andi don't know how to change it back can any one help me?

Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done".

I forgot the answers to my security questions so I went to my account to change them, but the email account they send the security info to no longer exists and I don't know how to change it. Can anybody help me?

I forgot my answers to my security questions so I went to my account to change them, but the email accout that they send all the security info on how to change them no longer exists and I don't know how to change that email with knowing my security question. Can anybody help me?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122370)

When I try to buy something, I get an Apple-ID which is not the one I want to use, and I don't know how to get rid of it either, so that I can use my ID, which is in Mail, Contacts etc. The ID I get, I can't find, so that I can delete it. What to do?

When I try to buy something, I get an Apple-ID which is not the one I want to use, and I don't know how to get rid of it either, so that I can replace it with my ID in Mail, contacts etc. The ID I get without wanting it, I can't find anywhere. I have to delete it. How do I solve this problem, anyone?

My content was obtained through another ID, which popped up earlier. Now this one doesn't pop up, and my current ID doesn't pop up either, but another one. How do you find an ID which is not in the store, and not in Mail, contacts etc. either?
Or is it possible to write the ID yourself when you want to buy something, not only to have it popped up being unable to be changed?

How do I change the default apple ID that's displayed when buying or updating apps? Mine is defaulting to a no-longer-existing ID, and I don't know how to change it.

How do I change the default apple ID that's displayed when buying or updating apps? It's currently defaulting to a no-longer-existing ID, and I don't know how to change it.

Any apps you purchased with the no-longer-existing ID will always have to be updated with the password to that account, you cannot merge account purchases.
To change to your new account go to Settings > Store > Apple ID: and put in the one you want to use.

HT5312 I don't know how to change my questions for my Apple ID

I don't know how to change my questions for my Apple ID

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

I want to change the email that iCloud uses to send security answers to and i don't know how.

Hi, i just installed my mavericks and i was going through all my settings and keychains and everyting. Last month i deleted the email account that i think we use to send the answers of the security questions on and i forgot the answers. I want to change the email that iCloud uses to send security answers to and i don't know how. Can it be done?

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(91794)

How do you transfer Apple IDs from one ipad to another iPad? I got the new ipad and gave my ipad 2 to my wife who had the first version and now I can't get my Apple ID off so she can use her Apple ID.

how do you transfer Apple IDs from one ipad to another iPad? I got the new ipad and gave my ipad 2 to my wife who had the first version and now I can't get my Apple ID off so she can use her Apple ID.

You don't transfer Apple ID's from one device to another one. You sign out in the settings, )the App Store and iTunes if necessary) and then sign in with the other ID.
Settings>iTunes & App Stores>Apple ID>Sign out. Them sign in with the other ID. You can sign out of the app store and iTunes as well by going to the featured Atab in the App Store and the music tab in iTunes, swipe to the bottom and access the Apple ID in there.
You should have erased the iOad before you gave it to her in Settings>General>Reset>Erase all content and settings. That way she could set up the iPad as new with her own Apple ID.
Be aware of the fact that if you use each others ID's in order to download past purchased content to your own iPads, you will lock yourself out of your own ID as you will have associated your iPad with the other person's Apple ID.
In other words, if you sign into your wife's ID on your iPad so that you can download an app or an album so that you don't have to pay for it again, you will lock yourself out of your Apple ID for 90 days.

I have the new iPad . I don't know how my sister's apple ID was set. I have all under my iTunes account but when i need to update my apps, a different apple ID come up! how do i change that?

I have the new iPad . I don't know how my sister's apple ID was set. I have all under my iTunes account but when i need to update my apps, a different apple ID come up! how do i change that?

Hi maggieanntb, your sister's Apple ID came up because an app(s) was downloaded using her account. To prevent that from happening, you would have to delete the app(s) that were downloaded on her's, and re-download them using your own Apple ID.

TS1424 Apple somehow changed one of my security questions and now I need to RESET and come with nw security questions. Don't know how.

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