TS1424 "Cannot connect to iTunes Store" is what comes up

Hi guys... I have been trying to find out how to fix this problem but I am ding the answer a challenge.. I also have noticed a icon next to the battery level icon.. It is a padlock with a circle going around it with an arrow going clockwise.. What does this mean?? Thank you

Try here >  Fix for App Store and Passbook "Can't Connect to iTunes Store" Error

Similar Messages

  • HELP! when I click on App Store from my desktop, I get an error message: "Cannot connect to iTunes Store". What does this mean?

    After I get the abovemention error message, the only option I have is to click "OK". Doing that gives me a white blank screen with the only option to "Cancel". Clicking on that brings up an Update screen to update an app I never downloaded. What's going on? How do I get rid of this?

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • TS1424 Cannot connect to itunes store via ipad

    Hi guys. I Try to open itunes in my ipad2, but a massege popup "cannot connect to itunes store" ... What should i do?

    Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this:  go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
    Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps.

  • HT5625 i want to update an app but when i put in my password a box pops up and it says "cannot connect to itunes store.  what am i doing wrong?

    when i try to update an app a box pops up and says "cannot connect to itunes store"   what am i doing wrong?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • TS1424 Cannot connect to iTunes store when trying to make in-app purchases .

    I cannot make additional in-app purchases. Message always says cannot connect to iTunes store. I cn purchase apps with no problems but if I want to purchase additional packs for a game, I cannot. Anyone else have this issue?

    I had this issue just yesterday. There was a message that said: Cannot connect to itunes store when i bought new challenges for a game. Later, when I checked my account, it still charged me money on my itunes card

  • TS1424 "cannot connect to itune store" this is the message that appear each time i tried to long in with my Apple ID

    "cannot connect to itune store" this is the message that appear each time i tried to long in with my Apple ID

    Hello Badejackson,
    Thanks for using Apple Support Communities.
    Please see the article below about how to troubleshoot this error message you are receiving:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Take care,
    Alex H.

  • TS1424 cannot connect to itunes store

    As of this morning (Thursday, November 15, 2012), neither my iPhone4S nor my iPad2 (both running latest OS scrupulously maintained) can connect to the iTunes store. They were able to download updates yesterday. I'm not sure I understand how they may detect that updates are available without being to connect. Nor do I understand how they may be able to display "purchased apps which are not downloaded", featured apps, and all the rest. Attempted download of updates fails with "Cannot connect to iTunes store." The "help" files on the Apple website are particularly not helpful on this issue. The devices are fully functional, including having access to the internet and being fully powered, in all other respects. I'm at a loss for a solution.

    I tried on my MBP and got a 500. This is a "server error", not client side. So it really irks me that Apple nowhere in the help files (that I saw) mentions the "remote" possibility that it's the fault of *their* server(s) instead of the client machine. I reckon I'll sit tight and try again later.

  • TS1424 Cannot connect to iTunes Store keeps showing when trying to install updates

    Cannot connect to iTunes Store when trying to update apps

    I had this issue just yesterday. There was a message that said: Cannot connect to itunes store when i bought new challenges for a game. Later, when I checked my account, it still charged me money on my itunes card

  • TS1424 "Cannot connect to iTunes Store" - what's the problem?

    I am unable to buy apps or update apps from the iTunes Store. Internet works. Gmail freezes when I click on links.

    HI there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    -Griff W.

  • TS1368 Why when I want to update my apps , it said that my iPad cannot connect to iTunes Store . What can I do?

    When I want to update my apps , it said that my iPad cannot connect to the iTunes Store . I don't know what happen to it . Last time I accidentally click Chang To US Store , but my own country is Malaysia . What can I do to update the apps ? Help me plssssssssss . Thankyou

    Then you need to change the store that you bought the apps from - correct?
    Go to the featured tab of the App Store and tap on your ID at the bottom. Tap View Apple ID. Enter your password. Go to Country/Region and change it to the correct store.

  • I just got my new iPhone 16 days ago and when I try to download an app it always give me a message "Cannot connect to ITunes Store." What can I do to fix this?

    Please if anyone can help me help....

    Well folks I finally got my "can't connect to iTunes" issues fixed. Seems that there was an unauthorized change to my email address and account therefore not allowing mr to connect to iTunes.
    Here is how I got it fixed.
    1. Contacted iTunes store support
    2. Followed their instructions and replyed with the following info:
    An order number from one of my purchases
    Last 4 digits of the c.c. Used for the iTunes store acct
    Answer to one of my security questions
    And 2 items from this list.
    Birthdate
    Billing address for Acct
    Phone number on acct
    It was after all of this that they saw that someone had made an account modification back in February when the issue began. Seems they changed my email address just slightly and that is what kept me from being able to sign in and not a password issue. This was likely due to a phishing email that came out in conjunction with iCloud asking users to change their passwords to a more secure form by adding a capital and number.
    To get all of this cleared up it took about 4 days as we emailed back and forth. I also needed a seperate email address they could use to send me info. Once they determined the issues and went to get them fixed by changing the email address associated with the acct and I created a new password I was able to access iTunes with no issues and even my previously thought lost acct balance was there.
    Hope this helps
    Crash

  • I cannot connect to itunes store,here what is say's when I run diagnostics.

    DNS Servers:
    8.8.8.8
    4.2.2.2
    151.164.1.8
    Active Connection:
    LAN Connection
    Connected:
    Yes
    Online:
    Yes
    Using Modem:
    No
    Using LAN:
    Yes
    Using Proxy:
    No
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    The network connection timed out.
    Last successful iTunes Store access was 2012-10-22 18:49:06.

    Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on?

  • Error message: "Cannot connect to ITunes Store". What is the remedy?

    I cannot log in to ITunes and get an error message

    This discussion might help you
    https://discussions.apple.com/thread/4309531?start=45&tstart=0
    It's always helpful to explain what you are trying to do and what has ahhpened.  And was it working before etc.

  • TS1424 "cannot connect to iTunes store" . Please help

    trying to do purchase but was unable, having the about error message
    please help

    can you type the error message please

  • My phone keep asking me to sign in to itunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?

    my phone keep asking me to sign in to iTunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?

    Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it.  So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
    Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID).  If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.

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