TS1424 Cannot connect to iTunes Store keeps showing when trying to install updates

Cannot connect to iTunes Store when trying to update apps

I had this issue just yesterday. There was a message that said: Cannot connect to itunes store when i bought new challenges for a game. Later, when I checked my account, it still charged me money on my itunes card

Similar Messages

  • My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly.

    My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
    Has anyone else had this problem? If so how can I fix this?

    Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it.  So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
    Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID).  If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.

  • TS1424 Cannot connect to iTunes store when trying to make in-app purchases .

    I cannot make additional in-app purchases. Message always says cannot connect to iTunes store. I cn purchase apps with no problems but if I want to purchase additional packs for a game, I cannot. Anyone else have this issue?

    I had this issue just yesterday. There was a message that said: Cannot connect to itunes store when i bought new challenges for a game. Later, when I checked my account, it still charged me money on my itunes card

  • TS1424 "cannot connect to itune store" this is the message that appear each time i tried to long in with my Apple ID

    "cannot connect to itune store" this is the message that appear each time i tried to long in with my Apple ID

    Hello Badejackson,
    Thanks for using Apple Support Communities.
    Please see the article below about how to troubleshoot this error message you are receiving:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Take care,
    Alex H.

  • TS1424 cannot connect to itunes store

    As of this morning (Thursday, November 15, 2012), neither my iPhone4S nor my iPad2 (both running latest OS scrupulously maintained) can connect to the iTunes store. They were able to download updates yesterday. I'm not sure I understand how they may detect that updates are available without being to connect. Nor do I understand how they may be able to display "purchased apps which are not downloaded", featured apps, and all the rest. Attempted download of updates fails with "Cannot connect to iTunes store." The "help" files on the Apple website are particularly not helpful on this issue. The devices are fully functional, including having access to the internet and being fully powered, in all other respects. I'm at a loss for a solution.

    I tried on my MBP and got a 500. This is a "server error", not client side. So it really irks me that Apple nowhere in the help files (that I saw) mentions the "remote" possibility that it's the fault of *their* server(s) instead of the client machine. I reckon I'll sit tight and try again later.

  • TS1424 Cannot connect to itunes store via ipad

    Hi guys. I Try to open itunes in my ipad2, but a massege popup "cannot connect to itunes store" ... What should i do?

    Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this:  go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
    Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps.

  • HT1689 Cannot install updates as get message Cannot connect to iTunes Store each time I try. Have updated to ios6 and can download

    Can anyone explain how I can install updates for the apps on my iPhone when I keep getting the message 'Cannot connect to iTunes Store', yet I can view music & films and still download new apps?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
    If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
    How to Solve the Problem of An iPad App Download Stuck on “Waiting”
    http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
    Another thing to try - Turn the iPad Off & then back ON.
    If that doesn't work:
    •  Log out of your iTunes store account.  Go to Settings > Store > Sign Out Then press the Home button.
    • Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
    • After restart, the Waiting should be gone.
     Cheers, Tom

  • TS1424 "Cannot connect to iTunes Store" is what comes up

    Hi guys... I have been trying to find out how to fix this problem but I am ding the answer a challenge.. I also have noticed a icon next to the battery level icon.. It is a padlock with a circle going around it with an arrow going clockwise.. What does this mean?? Thank you

    Try here >  Fix for App Store and Passbook "Can't Connect to iTunes Store" Error

  • TS1424 "Cannot connect to iTunes Store" - what's the problem?

    I am unable to buy apps or update apps from the iTunes Store. Internet works. Gmail freezes when I click on links.

    HI there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    -Griff W.

  • I cannot connect to Itunes store thru pc.  trying to sync to ipad, i cannot connect to Itunes store thru pc.  trying to sync to ipad

    I cannot connect to the Itunes store.  My internet connection is working properly.  I contacted the Apple Support and was advised that I would need to pay $19 for further support from them.  I want to sync my Ipad music to PC.  Perplexed.
    Thanks! Steller Girl

    Hello Stellar Girl,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best of luck,
    Mario

  • TS1424 "cannot connect to iTunes store" . Please help

    trying to do purchase but was unable, having the about error message
    please help

    can you type the error message please

  • TS1424 i recieve the error message "unable to connect to itunes store" mostly/only when i try to "update all" applications. i am able to buy single apps, songs, etc. i have been to numerous apple stores and NO apple genious has been able to fix this issue

    I have been unable to "update all" apps through my iphone and ipad. all my software is up todate, i have been to see numerous apple genious's and i even traveled to Cupertino to try and solve this issue. i am able to buy single songs, single apps, etc. the only Clue i can give that might have a relation to the issue is before the problem started, I was signing up for icloud and my itunes username totally disappeared from my devices. i was able to "resecure " the same username, but i think that somehow itunes to differentiating the two identical user names i had??? but as i said, i can still buy single apps, music, etc.
    i am going crazy. can anybody help.

    Have you tried a Hard reset on your Device?
    Settings > General > Reset > Reset All Settings

  • Cannot connect to iTunes Store through iBooks on iPad

    My iBooks is saying i have updates for 3 titles, but when i hit 'update' (or 'update all') it comes up saying 'Cannot connect to iTunes store'
    Also happened when trying to download a free book
    Have tried logging on/off the app store but doesn't seem to work

    Hi there cpep4835,
    You may find the troubleshooting steps in the article below helpful.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    -Griff W. 

  • HT204266 I keep getting the message 'cannot connect to iTunes Store' even though I have full wifi?

    Can only update apps when I connect via PC, this was working up to about 2 weeks ago.
    I have been out foreign since last time I updated apps via iPhone and wifi.

    Ahhhhhhh I am go glad I am not the only one having this problem!! It started 2 weeks ago when I changed my Apple ID because it used to be my college email address (which is about to expire because I graduated) and I had to change my ID to another email address. When I did that, the whole "Cannot connect to itunes store" issue started whenever I try to update my apps either on my iphone (Update All) OR on my PC in itunes.
    I now have 21 apps that need updating. This is driving me nuts. I have literally tried everything. Finally the Apple support guy I had been emailing back and forth told me to make an appointment with a hotline but I am pretty sure that costs money.....?
    HELPPPPPPP! I want updates for my apps dang it!

  • "Cannot connect to iTunes Store" - iPhone 4

    My iPhone 4 won't connect to iTunes (Sometimes it does, most of the time it won't). I have full signal strength on 3G network. I never had a problem connecting with my 3GS iPhone.
    Anyone else on here having issues with connecting to ITunes Store (App store) via your new iPhone 4?
    Also, I'm posting this message from my iPhone 4 now and it's taking a few tries because I keep getting the following message: "Cannot Open Page. Safari cannot open the page because the server cannot be found"
    Wonder what's wrong??

    Same problem here. Haven't been able to access to App Store since I got the iPhone 4. Keep getting "Cannot connect to iTunes store". I have tried everything, logging in and out, hard reset, syncing with iTunes - nothing works. I called support multiple time - it still isn't fixed. I have repeatedly tried to access the App Store on my iPhone 4 and on my friend's 3GS. His works fine everytime, yet my iPhone 4 can hardly ever connect. Very frustrating and dissapointing. I may have to return and go back to my 3GS - much more reliable in my opinion.

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