TS1424 cannot download recently purchased album on iphone to itunes on computer.  says to make sure connection to network is active and try again.  don't know what to do from here!!!

I cannot download recently purchased album on iphone to itunes on computer.  says to make sure connection to network is active and try again.  don't know what to do from here!!!

Did you find a resolution as I'm having same problem?

Similar Messages

  • HT201210 Hi, I went to update my iphone using my itunes site, halfway through i got a message saying reset, make sure that your network is active and try again, the network connection is fine. it will not allow me acces to my phone unless a recovery is do

    Hi, I went to update my iphone using my itunes site, halfway through i got a message saying reset, make sure that your network is active and try again, the network connection is fine. it will not allow me acces to my phone unless a recovery is done. I have not done any back ups and obviously dont want to lose any information. Please can anyone help
    Thanks
    Roger

    Hi, I went to update my iphone using my itunes site, halfway through i got a message saying reset, make sure that your network is active and try again, the network connection is fine. it will not allow me acces to my phone unless a recovery is done. I have not done any back ups and obviously dont want to lose any information. Please can anyone help
    Thanks
    Roger
    [email protected]

  • I cannot download Maverick - I'm told to sign in under the account with which I started.  I am signed in!  I don't know what to do from here.

    I'm unable to download Maverick.  I'm told to sign under the account I used to purchase it.  I am signed in under my Apple ID.  I'm signed in with iTunes.  I don't know what else to do.  Has anyone else had this problem?

    Thanks for trying, but I've done that.  It matters not, I keep getting the same message about signing in with same account used to purchase it.  I've had the same account since I bought the iMac.  So, I'm stymied.

  • What do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?

    what do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?

    Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
    “SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
    Here is my original post explaining what I had already tried:
    “Hi all,
    I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
    I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
    I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
    Can anyone help? Please?!
    Thank you!!!
    P.S. We have a PC, with Windows XP Home.”
    Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
    Tiffany
    P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution.

  • On iTunes while downloading a movie it say error please check that the connection to the network is active and try again what does this mean i have an internet connection !!!

    Help
    I dont understand when i download a movie or tv series on my mac book air i get this error message after buying it! its iTunes while downloading a movie it say error please check that the connection to the network is active and try again what does this mean i have an internet connection !!!

    Hello.
    Certain types of software can affect the way a computer sends and receives information from the Internet. This article may help you resolve the issue:
    Information about error -50 and downloading videos
    http://support.apple.com/kb/TS1583
    If it did not work, contact iTunes Store via (http://www.apple.com/support/itunes/store/) and/or Apple Tech Support via 1-800-275-2273.

  • "Windows cannot find 'Flash'. Make sure you typed the name correctly, and try again."

    I can't open Flash files from Flash Builder 4.6 in Windows 7. I just get this message "Windows cannot find 'Flash'. Make sure you typed the name correctly, and try again."
    In Preferences Fila Associations for FLA Adobe Flash Editor (default) is selected as per default initial settings. I've even tried reinstalling FB from scratch and it is still giving this error.

    This worked for me (requires Flash install)
    In menu bar, select Window->Preferences
    In Preferences window, select General->Editors->File Associations
    Select or add ".fla" to File Associations
    Change the Associated editors to "Flash Document". Set it to "Default"
    I also removed their internal "Adobe Flash Editor" since it didn't seem to be working anyway. Not sure if this makes a difference.

  • There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again.

    The error
    Therewas a problem downloading iOS 3.1.1 software update for ipod touch. an unknownerror occurred (8288). Please check that the connection to the network is active and tryagain.
              Keeps coming up when I try upgrading iOs 3.1.1 software to my 8gb 1st generation iPod touch! Please help! I've looked at all other posts related and none helped.

    Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
    “SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
    Here is my original post explaining what I had already tried:
    “Hi all,
    I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
    I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
    I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
    Can anyone help? Please?!
    Thank you!!!
    P.S. We have a PC, with Windows XP Home.”
    Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
    Tiffany
    P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution.

  • My iphone was restored and tried to back it up, but instead of getting all my photos, contacts,and messages, i got my mom's. i don't know what to do from here. Should i reset my phone again? Will it erase everything on my mom's phone too?? HELP

    My iphone was restored and i tried to back it up, but instead of getting all of my information i got my mother's instead. I dont know if i should try to reset my phone again because im worried that my mother will lose all of her data too??

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    If nothiing above helped, restore the iPhone to factory settings >  Use iTunes to restore your iOS device to factory settings

  • I got this message after trying to download a movie: an unknown error occured (-50). please check that the connection to the network is active and try again. I'm pretty sure that my internet is connected, especially since I downloaded a song before that.

    Like I said, I'm pretty sure my internet is connected as I just downloaded a song right before I tried to download the movie. The extras for the movie downloaded by the way, but not the actual movie. Any ideas?

    Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • ITunes cannot connect to iTunes Store. Make Sure Your Network is Active and Try Again.

    Hi,
         Every Time i open itunes, i get this error message. I know that i am not connected to internet, but some how i want to remove that error message. It's kind of pain in brain. Because when i work on other application, sometime's i want to listen songs, so i just press shortcut key(play/pause key) from keyboard to open the itunes, but everytime i have to click on the error message. So please if anyone knows how to avoid that error message or try itunes not to connect to itunes store automatically. Then please tell me how to do that.

    Did you find a resolution as I'm having same problem?

  • I can import some songs from another computer but not others.  All the songs were purchased with the same apple id. Message says "...check connection to network..." Any ideas as to what could be causing this problem?

    Using home share, I can import some songs from my son's  computer but not others.  All the songs were purchased with the same apple id.  Err msg:"There was a problem downloading ... You do not have enouggh access privileges for this operation. Please check that the connection to the network is active and try again."  The network appears to be fine .  I can import other songs from his library.  The same songs cause me a problem each time I try.  My husband had no trouble importing the same songs I have trouble with. I get the same error message if I try to import the same songs from my husbands computer as well.  "Command I" appears to show the same protections on both the songs I can import & the ones I cannot.  My husband and son are both running OS 10.6, while I am running 10.7.  I think I had this problem even before I upgraded, but I am not certain.

    x0SiN0x:
    Welcome to Apple Discussions..
    My first suggestion is to Repair Disk. Here's how:
    Insert Installer disk and Restart, holding down the "C" key.
    Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
    Select your HDD (manufacturer ID) in the left panel.
    Select First Aid in the Main panel.
    (Check S.M.A.R.T Status of HDD at the bottom of right panel, and report)
    Click Repair Disk on the bottom right.
    If DU reports disk does not need repairs quit DU and restart.
    If DU reports errors Repair again and again until DU reports disk is repaired.
    If DU reports errors it cannot repair you will need to use a utility like Tech Tool Pro or Disk Warrior
    Please post back and let me know how that goes.
    Here are a few links that may help you to identify the issues:
    Resolving Disk, Permission, and Cache Corruption
    Tuning Mac OS X Performance
    Mac OS X System Maintenance
    Please don't hesitate to post back should you have further questions or comments, or with update.
    Good luck.
    cornelius

  • Cannot sync my iphone to my itunes account on the computer.  I get the message: iTunes could not connect to the iTunes store  An unknown error occured (-3212).  Make sure your network connection is active and try again.

    I cannot sync my iphone to my itunes account on the computer.  I get the following message: " iTunes could not connect to the iTunes store.  An unknown error occured (-3212).  Make sure our network connection is active and try again."  Has anyone else had this problem?

    Did you find a resolution as I'm having same problem?

  • I am running Windows 7 (64bit) , and an error message appears following a recent update to iTunes v 11.1.2:  "iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure your network connection is active and try again." help!

    I am running Windows 7 (64bit) , and an error message appears following a recent update to iTunes v 11.1.2:  "iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure your network connection is active and try again." I have dug a little bit into possible problems but haven't found a solution yet, one note is that the network connection is OK. A response would be highly appreciated!  Thanks in advance.

    Hi c1r1g1,
    If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
    Apple Support: Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    - Brenden

  • HT1369 I have a new iPod and cannot get my music loaded on to it. The computer says it's not connected, and then it says it is synced but there's still no mucis on it.

    I have a new iPod and cannot get my music loaded on to it. The computer says it's not connected, and then it says it is synced but there's still no mucis on it.

    If that's not a real email, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99730)

  • I just downloaded a Karaoke file and now I don't know what to do with it or how to use it.

    I just downloaded a Karaoke file and now I don't know what to do with it or how to use it.
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    All I'm really looking for is a way to sing karaoke songs at home as a rehearsal in case I go out sometime.
    I thought the iTunes version would have lyrics or that I could move it with lyrics into a Karaoke program that I downloaded.
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