TS1424 cannot save security code in payment info to purchase music
when i purchase music it takes me to my account info page to update my three digit security code but when i click done it says i have to contact support to complete the transaction.
You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
Similar Messages
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I keep getting an error message that I have an invalid security code when trying to make purchased in itunes. But my security code and billing info are valid. How do I rectify this problem?
Did you ever get an answer to this? Im having same issue now! So frustrating!
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HT1918 cannot input security code for credit card
cannot input security code for credit card update
Where are you doing this? Go to your account in the Apple store and re-enter (not just verify) all of your account information and be sure one click ordering is on and try again
LN -
How to get Security Code in Payment Card
Every time i used to enter security code, but it says invalid, please help me in this.
Hi ankurverma,
It seems you are unable to enter the security code for the credit card associated with your Apple ID. You may want to consider reviewing the following article. It may help you find a solution:
iTunes Store: My credit card's security code or zip code does not match my bank's records - Apple Support
When there is a mismatch between the iTunes Store's records and your credit card company's records, you will receive an error message stating that your credit card's security code isn't valid or that your zip code does not match your bank's records.
In most cases, this issue is caused by a formatting error in the billing address that you have provided. You can correct the issue by verifying that the information you have provided is correct, or by changing the format of your address to match the format that your credit card company has on file.
You can verify and/or modify your billing address by following these instructions:
Open iTunes. If you are signed in to iTunes, skip to step 4.
Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
In the Payment Method section, choose None.
Click the Done button at the bottom of the page.
Click the Edit Payment Information button again.
Enter your billing address exactly as it appears on your credit card statement.
Select your credit card type in the Payment Method section.
Enter your credit card information, your card's security code, and the expiration date.
Click the Done button at the bottom of the page.
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
Thank you for contributing to Apple Support Communities.
Take care,
Bobby_D -
HT204053 what is security code for payment card
what is itune gift cards code?
Is your payment card a credit card ?
If yes, the security code is the 3 numbers written at the back of your credit card (besides your 16-digit credit card number) -
HT201303 Security code for payment information.
I want to get the security code, how am I going to get it in order for me to download from app.
Call Apple if you cannot remember your Security Question.
http://support.apple.com/kb/HT5699 -
I forgot my security code. Now i cant purchased anything. Need help
I forgot my security code. I didnt know that the security code is the same password that apple requested to fill in. Now i cant purchased anything form apple store. Help
https://appleid.apple.com
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TS1424 I get error code 3253 when downloading some purchased items?
I get error code 3253 when downloading some purchased items?
Changing my DNS settings worked for me (3253 errors on my MBP). I followed the instructions here:
http://appletoolbox.com/2010/09/itunes-10-the-network-connection-was-reset-fix/
Hope that helps! -
HT201304 I don't remember my security questions so I can't purchase music what should I do
I don't remember my security answers to purchase
Music from iTunes. What should I doReset security questions
http://support.apple.com/kb/HT5312
If you do not have a Rescue email, you need to contact apple support, they will guide you through the process of resetting your security questions.
https://ssl.apple.com/emea/support/itunes/contact.html -
i have filled in all the right information but it is still saying invalid
Hey markjamesmill,
there is only one resolution ... contact iTunes Support -
TS3297 -1202 error problem with itunes when I verify payment info to buy music
can not bu new music to download to iPod error -1202
Here are Norton directions
http://service1.symantec.com/SUPPORT/nip.nsf/0/7fb6e478e2a1abf78825708b00558625? OpenDocument&seg=hm&lg=en&ct=us
And the Apple article on other possible causes for not connecting
http://support.apple.com/kb/TS1368 -
TS3297 keep getting error code 5002 when attempt to purchase music
code 5002 when attempting to buy music
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue. -
I purchased a macbook pro but couldnt download apps. Facts:
1. I already have an apple ID with my Ipad, which has my old (prepaid) credit card number and security code as payment information
2. I lost my credit card including all info: card number, expiry, security card. I also didnt store it anywhere else and the CC company doesnt have my security code either because it's a prepaid/loadable card (not a real credit card).
3. I purchased a Macbook Pro and tried putting in new payment info. It didnt push through as it was asking me to key in my lost security code number
4. I opened my ipad and it was asking for the same thing bec my apple ID was accessed elsewhere with the attempt to change my payment info.
5. I couldt download and purchase apps because of this, i havent downloaded pertinent software for my new computer.
Could you please help me resolve this problem?
Thank you very much
AnaContact iTunes Customer Service and request assistance with your issue.
Apple Support iTunes Store Contact Us -
Invalid Security Code during application download in Appstore
I want to download watsapp messenger to my iPhone 3GS but when i proceed to buy app option in App store it shows that your payment method is declined.
Again when i update my payment information it shows invalid security code while all info is correct.Remove your credit card details from your account then re-enter them.
If that doesn't work you could try contacting iTunes Support: go to https://expresslane.apple.com ; select 'iTunes' in the first column and then 'iTunes Store' in the second column. In the third column click 'Purchases, Billing & Redemption' and proceed from there. -
HT1918 What is the security code I can't access
What is security code in payment information? Before i can access my account but now it needs security code before I can purchase.
It usually refers to the 3 or 4 digit code on your credit card, which is quite often on the back of the card on the signature strip, though on some cards it's on the front : credit card security code.
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