TS1424 Could not complete in-apps purchase

I got this prompt when purchase in-apps stuff,
"Your purchase could not be completed Contact iTunes Store Support to complete this transaction. "
Anyone encounter or experienced?

If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (it could be due to a number of reasons) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

  • Could not complete in-app purchase

    Hi,before yesterday night, the in-app purchase still work well.After that why when i buy in-app purchase in the iphone game: Air tycoon online, It said Your purchase could not be coompleted. But when i can still buy the app in app store?

    Zhai Hao wrote:
    It said Your purchase could not be coompleted.
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Also... Check in Restrictions... Settings > General > Restrictions
    Understanding Restrictions  >  http://support.apple.com/kb/HT4213

  • Before I could not conduct In-app purchase ,now I can not add my any credit card to the payment account.

    before I could not conduct In-app purchase ,now I can not add my any credit card to the payment account.

    Is Settings > General > Restrictions > In-App Purchases: ON (green)?
    Some In-App Purchases works only with credit card.

  • Could not complete iTunes store purchase

    Trying to make a purchase in itunes Store.
    Recieved the following message:
    "We could not complete your Itunes Store Request.
    An unknown error occurred -45054.
    There was an error in the Itunes store."
    Anyone run into this before?
    What was your solution?
    Thank you,
    Joe

    Does the purchases show in your Purchased list?
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? Ones with a green checkmark are solved.
    Next contact iTunes by:
    Contact iTunes

  • TS1424 Can not buy In-Apps purchase

    Why I can not make the In-Apps purchase? please resolve this issue! Thanks

    These are user-to-user forums, you are not talking to Apple here.
    If you are getting a message to contact iTunes support then you can do so via this page and ask them why it's appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it's a different problem ... ?

  • HT1918 Can not complete in app purchase after changing credit card...any ideas?

    Is there a number to call?

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to remove your email address from your post
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How can I resolve the issue "we could not complete your App Store request" and error 1003

    I am trying to resolve the problem of opening the App store to download lion.  One attempt in another place showed me error HVURLhandlerDomainError1003

    Hello donnafromwakefield,
    The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/en-us/TS1368
    Cheers,
    Allen

  • When ever i'm trying to install an app from the app store i'm getting the following error "We could not complete your purchase - The product distribution file could not be verified. It may be damaged or was not signed", plz help me to rectify this .

    when ever i'm tring to install an app from the app store i'm getting the following error.
    "We could not complete your purchase - The product distribution file could not be verified. It may be damaged or was not signed".
    someone plz help me to overcome this.

    Installing the appropriate combo update may help...
    If you are running v10..7 Lion, install the OS X Lion Update 10.7.4 (Client Combo)
    For 10.6 Snow Leopard >  Mac OS X 10.6.8 Update Combo
    Then restart your Mac. Try the App Store.
    If that doesn't help, try the following..
    Quit the App Store if it's open.
    Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
    Type this exactly as you see it here:
    /Library/Preferences/SystemConfiguration
    Click Go
    Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
    Relaunch the App Store and try downloading Mountain Lion.
    You may also need to disable anti virus software and turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall

  • HT4414 When I try to purchase Mountain Lion i get an error message:  "We could not complete your purchase.  The product distribution file could not be verified. It may be damaged or was not signed."  I can purchase other apps, why not Mountain Lion?

    When I try to purchase Mountain Lion i get an error message:  "We could not complete your purchase.  The product distribution file could not be verified. It may be damaged or was not signed."
    I can purchase other apps, why not Mountain Lion.   I get the same message on my wife's IMAC.

    The only thing that worked for me was to boot in safe mode.
    Power down.  Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore. 
    No trouble at all once I did this.
    Hope it helps.

  • Mountain Lion in App Store - We could not complete your purchase

    Clicked 'Buy App' icon (for Mountain Lion) in App Store and got this message:
    We could not complete your purchase
    The product distribution file could not be verified. It may be damaged or was not signed.

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • When I try to upgrade to Mountain Lion OS, after I select the "Buy App" option I get this "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed" message, how can I upgrade?

    When I try to upgrade to Mountain Lion OS form Lion OS, after I select the "Buy App" option I get this "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed" message, what is causing this problem, how can I find a solution, is someone else having this problem?

    The only thing that worked for me was to boot in safe mode.
    Power down.  Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore. 
    No trouble at all once I did this.
    Reminder: create full backup before you upgrade OS
    Hope it helps.

  • HT1338 Problem! What to do if my mac prompts this message on App Store? "we could not complete your purchase: unknown error"

    Guys I'm facing a problem related to App Store. I managed to update my system to Version 10.7.4 to try to sort out the issue but again I cannot update/buy any apps, OS X ML included.
    The message is: "we could not complete your purchase: unknown error"
    I tried erasing the cache of App Store, log off and in, restart the system...nothing!
    Can Anybody help me, please? I'm a Mac user less than a year but I never had serious issues before.
    Thanks
    David
    iMac 27"  3.4GHz i7   12GB DDR3   on Lion 10.7.4

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • TS1424 everytime i try to download an app from itunes, or to 'view all' the apps listed, the error says; 'We could not complete your iTunes Store reuest. The network connection was reset' I used both my desktop and laptop both on Windows 7 Pro, & net is f

    everytime i try to download an app from itunes, or to 'view all' the apps listed, the error says; 'We could not complete your iTunes Store reuest. The network connection was reset' I used both my desktop and laptop both on Windows 7 Pro, & net is fine. please help. is there soemthing wrong with apple store temporarily?

    The latest message is: 'We could not complete your iTunes Store request. The network connection was reset.'
    In between, I got a messge about verifying my payment method. When I tried to submit the details, I kept getting a mmessage stating that my payment method was declined (my card is not near it's expiration date, and works fine).
    Argh!

  • We could not complete your request. There was an error in the App Store. Please try again later. (13)

    We could not complete your request.
    There was an error in the App Store. Please try again later. (13)

    I am having a similar problem. I get one of two errors: "We could not complete your request. There was an error in the App Store. Please try again later. (null)" OR "We could not complete your purchase INSTALL_ERROR_DISTRIBUTION_SIGNED_BY_APPLE".
    I am having this trouble on a brand new MacBook Pro running OS X 10.7.1. My firewall is off and no virus software is installed.
    I can download and update apps on a different computer using OS X 10.6.8 just fine.
    Any other recommendations?

  • We could not complete your request. there was an error in the app store. please try again later. (20)

    Hi all,
    i am getting the below message when trying to download the imove and iphoto update from the app store app on my mac book.
    I am able to download this on my imac with the same apple id and password, but when i try to do this on my mac book i get the following messsage:
    we could not complete your request. there was an error in the app store. please try again later. (20)
    this is strange as my account allows me to download other puschases on this macbook, and i have full admin rights on the macbook.
    Cheers
    Georgie

    Hi all,
    I believe i hvae found the answer,
    closed imove
    finder > applications
    imovie to the trash
    empty trash
    purchases > download
    This is currently downloading, it have not completed yet, so i will update you once htat is done.
    Regards
    Georgie

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