TS1424 Didn't receive the complete song. Ends too early. What can I do?

I just downloaded a song but it doesn't play to it's entirety. How can I re-download and get the complete song?

Depending upon what country that you are in (music can't be re-downloaded in all countries) have you tried deleting it from your iTunes library and redownloading it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes ? Re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

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Songs ending too early

It seems that since the last update to I Tunes some songs are ending too early (30 to 1:30 too ealry). The get info button does not indicate the songs should end early. When i download the song again, the problem stops.

There could be a number of causes. If the iPod only plays a very short part of the file <10 secs this is usually down to problems with the structure of the file that iTunes can cope with but that causes the iPod to bail out. Re-encoding in iTunes will normally help, ie. re-rip or convert from MP3 to AAC or vice versa. Since all transcoding is lossy you should retain your original file as a backup in the hope that future firmware upgrades will fix this issue. iTunes also has a feature to allow you to exclude parts of a song from being played. Use *Get info* on a song in question and look at the Options tab. There are options here to set a start & stop time and to remember the playback position. Setting any of these will affect what gets played each time the track is selected. Finally, if you're playing songs in random order that are part of continous play albums the exact point at which the track stops may not be quite where you expect it to be.
tt2

HT203167 i downloaded the last rush album clockwork angel with my ipod 5 and didn't received the digital booklet.... how can i get it without rebuying the album??

How

Contact the iTunes store support people at expresslane.apple.com (it will be via email), provide them with the date of purchase, the transaction # (from your purchase history), and they will likely regrant the download. You could also try accessing the purchases tab on your device, and try the download again.

Song ends too early!!!

When I'm listening to my music, the song is cut off with a minute or two left in playing. This does not happen to every cd loaded, but enough cd's to frustrate me.
Please help!!

It's too late for your kids hockey team, but this will help others. This problem nearly drove me nuts.
First of all, yes go to the settings for your slideshow and turn off "repeat music during slide show" and instead choose "fit slide show to music".
But now when you play your music there's still going to be a lack of coordination probably, because your song probably has some inaudible space at the end as it fades out. iPhoto thinks it's music and coordinates the slides to include it, so you end up with more slides than audible music.
Here's how to do it:
1) Go back to iTunes and select the song you want to use. Just highlight it.
2) Go to File Menu at the top, and under that choose "Get Info".
3) This brings up an interesting window. Choose "Options".
4) Start Time is probably OK unless there is something at the start you want
to remove. Otherwise just leave it unchecked.
5) Stop Time is the time the recording actually stops. If you play the song
and watch the timer at the left of the progress bar, you will see that the
music stops but the timer continues. Note the time that the music
stopped and enter that in the previous window in the Stop Time field.
Since the Stop Time field is very exact, you can keep fine tuning to the
thousandth of a second to get it exactly right, if you need that precision,
and that's simple to do.
6) Now in order to get iPhoto to use that time for your synchronized
slideshow, it isn't enough to use that cropped song in a playlist because
iPhoto still plays the uncropped version that was too long.
7) Burn your cropped song to a CD and then import it back from that CD
and it will be exactly the right length to fit to your slideshow without any
extra slides or ken burns movement at the end.
It's all a lot easier than it sounds, but it uses a CD. If you have a group of songs in a playlist to coordinate, just crop the song that goes last.
20" iMac G5, iMac G4, iBook G4 Mac OS X (10.4.1)

I lost my password but I didn't receive the e-mail

Good evening,
I cannot access to my account cause' I forgot my password. I entered to the link associated with my problem and wrote my email address but I didn't receive the steps to restore it.
What can I do to recover my account?

Good Morning, mavi_gonz, and welcome to the Community!
Please see this article for more information: https://support.skype.com/en-us/faq/FA109/I-ve-forgotten-my-password The article details other ways Skype Customer Support contact customer service can confirm your account ownership and assist in recovering your account access.
Best regards,
elainem77
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TS1424 i didn't get the whole song that i purchased only got 1 min of the song

i didn't get the whole song that i purchased only got 1 min of the song

Other people have been having similar problems with songs over a number of days.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting it from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

TS1424 i buy songs and its only half of the complete song?

i buy songs and its only half of the complete song were downloaded?

Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting them from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

I have problem syncing my music to ipad. Most of the songs are duplicated but only in ipad. I checked the music library in itunes and there didn't have the duplicated songs like in the ipad. I can not delete the duplicated songs inmy ipad.

I have problem syncing my music to ipad. Most of the songs are duplicated but only in ipad. I checked the music library in itunes and there didn't have the duplicated songs like in the ipad. I can not delete the duplicated songs inmy ipad.

Hi, Abril_Perez17.
This may be related to a new feature embedded in iOS7 that shows all purchased music by default. Go to Settings > Music, then turn off Show All Music. See if the issue ceases once the feature has been disabled. This information is located on page 63 of the user guide below.
iPhone User Guide
Regards,
Jason H.

I didn't receive the e-mail of the confirmation to be a developer

Yesterday, i bought the "Developer Program" for iOS, because i wanna get the Betas of the iOS 7, and i already payed for that, and they said that within 24 hours i would receiva an e-mail of the confirmation of my order to activate the "Developer Program". Today, i received an e-mail with my Apple invoice but i still didn't receive the confirmation of my order, and i'm waiting for that more than 30 hours. Why? And what can i do with my Apple invoice?
Thanks!
Lauro Perret

I would advise you to either call them on Monday or submit a support ticket via (https://developer.apple.com/contact/submit.php).

Hi, I by accident bought a book in the IStore, but I could stop the download. So I didn´t receive the book yet. How can I cancel the purchase? I don´t want this book and so I don´t want to pay for it.

Hi,
I by accident bought a book in the IStore, but I stopped the download.
So I didn´t receive the book yet.
How can I cancel/reverse/countermand/recind the purchase?
I don´t want this book and so I don´t want it and so I don´t want to pay for it.
Thanks

Hello cocoonfire,
The best thing to do would be to contact iTunes Store support directly to see what can be done.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Regards,
Sterling

I didn't received the dimonds in a game named Japan life, but apple sotore still charge me 9.99 dollars.

I didn't received the dimonds in a game named Japan life, but apple sotore still charge me 9.99 dollars.

Contact the developer first, and if they not offer you a solution, contact iTunes support, nothing we can do for you here.

I have a few iPods that cut off the ends of quite a few songs. When I play the same songs on iTunes, they play through. It's only the iPods that cut off. What can I do to fix this?

I have a few iPods (all nanos) that cut off the ends of quite a few songs. When I play the same songs on iTunes, they play through. It's only the iPods that cut off. What can I do to fix this?

Hi
This is the same problem I am having, did you figure it out yet?
Thank you

I have some money left from a gift card on an itunes account, but can't log in. I've tried to reset the password but I didn't receive the email. Also I can't remember the security question. What can I try next?

I have some money left from a gift card on an itunes account, but can't log in. I've tried to reset the password but I didn't receive the email. Also I can't remember the security question. What can I try next?

Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

Hi, I purchased Acrobat Standard XI and received a mail thatthe order has been processed. Installation was fine, but I didn't receive the serial number.

Hi, I purchased Acrobat Standard XI and received a mail thatthe order has been processed. Installation was fine, but I didn't receive the serial number.

If you purchased a subscription, there is no serial number. Sign in with your Adobe ID to license the software.

Didn't receive the items that I paid for, can anyone help?

I recently purchased special items by It Girl application. My credit card has been billed for all the purchases but I haven't received those items on my It Girl application. Please help me so I can receive the items that I have bought or can I refund my billing? What should I do? Thanks before

First, from the iTunes menu bar click Store / Check for Available Downloads.
If you see: All Purchases have been downloaded for this account,
Click: iTunes Customer Service
Click: iTunes Store Account & Billing
Click: Billing Inquiries
Click: Email Us

TS1424 Didn't receive the complete song. Ends too early. What can I do?

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