TS1424 Downloaded a song that won't play

I've downloaded 20 songs in one day. 5 of the songs will only play for 20 seconds before there is either silence or it automatically goes on to the next song. What is goin on?!!

Other people have been having similar problems with songs over a number of days.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

Similar Messages

  • HT204406 I downloaded a song that is not playing.  When i click to report a problem it gives me an error that says "To many HTTP redirects".  What does this mean and how do I fix it?  Thank you!

    I downloaded a song that is not playing.  When i click to report a problem it gives me an error that says "To many HTTP redirects".  What does this mean and how do I fix it?  Thank you!

    The following support articles should help:
    * https://support.mozilla.com/kb/Could+not+initialize+the+browser+security+component
    * https://support.mozilla.com/kb/AUS+Update+XML+File+Malformed+200

  • Songs that won't play

    One song in a complete album that won't play, all others play, but this one says that it's not authorized to play on my computer and to enter password for apple id, which when done, says it is authorized to play on this computer and 2 others, but still won't play? What gives?

    Hello there, c_costa.
    The following Knowledge Base article provides some great steps for troubleshooting issues for repeated prompts for authorization from iTunes:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Alternatively, if you are sure the same Apple ID purchased the content that's not playing, you can delete the song from your Mac and then download it again from your purchases:
    How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
    http://support.apple.com/kb/HT5772
    then
    Download past purchases
    http://support.apple.com/kb/ht2519
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • What to do with a downloaded song that won't play?

    I bought a full album in the iTunes store,but there is 1 song that keeps asking for my username & password,and even when i put in the credidentials the song doesn't play.
    I allready de-autorised my mac en autorised it again but no progres

    Try this: delete the problem track from the iTunes library, allowing iTunes to move the track file to the Trash. Then download the track again from the iTunes Store via this procedure:
    http://support.apple.com/kb/ht2519
    That fixes the problem for many people. If problems with the track persists, go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • Duplicate songs that won't play?

    I downloaded 4 songs today; 3 of them came with duplicates (on the ipod only, there are no duplicates on itunes) and neither copy of those duplicates will play. For a while after I bought the songs none of my music would play, but after I reset it all of the songs will play except the three I bought today that have the duplicates. My itunes is fine - only one copy of each song, and they will pla with no problem. I have reset my iPod, updates iTunes, and the problem is still there. Anybody know what I could do?

    Okay so now sometimes the songs will play, it will start really long time after I've tried to get it to play and there is no way to pause it other than to shut off the ipod.
    Also, it won't let me delete the duplicate songs on my ipod with the swipe either.

  • How do I delete unauthorized songs that won't play in iTunes?

    I recently just downloaded all of my purchases I've made from my iphone, onto my itunes on my macbook.
    I've also noticed there are songs that are in dull grey writing (not the solid black) so when I click on them nothing happens, I can't delete or play them at all. So I clicked "get info" and under summary it says it's not available.
    It lists the song name, and album, and size, and whatnot.
    Except I can't do anything with it. I have duplicates of the song too, one which works (solid black, clickable, etc) and then one that doesn't do anything (grey font, can't click, can't play, can't delete, etc)
    How do I get rid of the songs/information that aren't working???

    Hi Allan ..
    From your iTunes library, right or control click the song then click Delete.
    Apple's policy states that, "all sales are final" >>  iTUNES STORE - TERMS AND CONDITIONS

  • TS1424 Purchased a song that won't download...

    A song I just purchased won't download. I did all the proper troubleshooting steps and it still won't download. Can I get a refund? ...It's showing up as purchased but won't download (error-1000000 is showing up)...what can I do?

    Welcome to the Apple Community.
    Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • I just bought 2 songs that won't play to completion???

    I just bought the whole CD lowcountry by Envy on the Coast, and 2 of the songs will play for about a minute then just skip to the next song. They don't play to completion. I tried skipping to later in the songs, but as soon as I click, it does the same thing and skips to the next song. What should I do?

    The iTunes store finally responded to my e-mail. They had to reinstate an old id for me manually so that I could authorize the computer to play those songs. The id they reinstated is does not match the one the songs are tagged with under get info for that song, but at least they play again. I could not get them to make them play under my current id, they had to use an old one. I really do not understand why they had to use an old one that does not match the songs id and could not use my new one which doesn't match either. They must have some way of linking different id's together if they want to. Obviously since I am playing songs with an id that my computer is not authorized for.

  • I paid for and downloaded a movie that won't play

    so how do i get the movie to play??????????

    Audiobooks?
    ot ibooks?
    You are trying to "play" them where?

  • I received an ipod touch 5th gen for Christmas.  The first songs i've downloaded and synced with my touch have created ghost songs.  They are only on my computer in itunes once but appear on my ipod twice, one copy that won't play.  I can't delete them

    The first songs i've downloaded and synced with my new touch have created ghost songs.  They are only on my computer in itunes once but appear on my ipod twice, one copy that won't play.  I can't delete them.  I've tried unticking all the music that was on the ipod via itunes and re-syncing, which in theory should delete all music from my ipod.  It does except for the 5 ghost songs.   So at present I have no music on ipod except the 5 ghost songs.   Has anyone got any ideas how I can get rid of these?  
    I had no problems with my ipod touch 4th, which I had for years.   Any help would be great.  

    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • TS1424 I downloaded a song that I purchased from the ITunes store, but the song does not play properly.  How can I re-download the same song without having to purchase it a second time?

    I downloaded a song that I purchased from the ITunes store, but the song does not play properly.  How can I re-download the same song without having to purchase it a second time?

    I could not find an option to "report a problem".
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • Some of the songs I have downloaded onto i tunes won't play when I select it to do so.  The error message I get is "The song could not be used because the original file could not be found.  Would you like to locate it?"  How can I get my songs to play?

    Some of the songs I have downloaded into i tunes won't play when I select it to do so.  The error message I get is "The song can not be used because the original file can not be found.  Would you like to locate it?"  When I select yes I'm sent to a screen that has my i tunes library listed.  When I select the song in question I'm asked if I would like to open the song.  When I select this option I get nothing.  The songs I have downloaded must be somewhere because they are listed in my i tunes library and on the screen I've been sent to.  I can't the songs to play however.  This is not true of all of my songs but it is true of quite a few of them.  Actually, one song is too many.    How do I get my music to play that seems to be locked up somewhere in the computer?

    Presuming they're on your computer, right click on them and then follow the prompts to locate hte file on your computer.

  • I bought a song on my iPod and I put it on my iTunes on my computer now it won't play on my iPod, I'm gonna punch someone I like my song that wouldn't play, how do I fix this?

    I bought a song on my iPod and I put it on my iTunes on my school computer (MacBook Air)  now it won't play on my iPod, I'm gonna punch someone, I like my song that wouldn't play. If you can help me kik me (becca_wuvs_you) or answer in the comments

    Try:
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
      - Restore to factory settings/new iOS device.

  • I have songs on my computer that won't play because they need to be authorized. The e-mail that popped up is long forgotten. Help!

    I have songs on my computer that won't play because they need to be authorized. The e-mail that popped up is long forgotten. Help!

    You can contact iTunes Customer Support on this issue. I had the same problem once & they were able to fix the problem for me. Contact them at [email protected] They will get back to you ASAP.

  • How do I clear a song that won't download in Itunes?  Also, can I get a refund for the song?

    How do I clear a song that won't download in Itunes?  Also, can I get a refund for the song?

    Hi Allan ..
    From your iTunes library, right or control click the song then click Delete.
    Apple's policy states that, "all sales are final" >>  iTUNES STORE - TERMS AND CONDITIONS

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