TS1424 Downloaded an album to iPad wireless ok, but when downloaded same album to computer it is incomplete even though the times are the same ?

Problems downloading to computer after downloading to iPad ok, on email receipt tried the report a problem but could not connect to I tunes

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

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My problem is that, in update, it says, I have (2) updates on my iPad 4. But when I go to update, there is nothing to update in the App Store. Plz Help

My problem is that, in update, it says, I have (2) updates on my iPad 4. But when I go to update, there is nothing to update in the App Store. Plz Help

The update server is down; try this temporary workaround
App Store>Purchased>Select "All"
Note: Look out for apps that have the word "Update"
http://i1224.photobucket.com/albums/ee374/Diavonex/9c256282736869f322d4b3071bbb2 a82_zps51a6f546.jpg

HT1657 I rented a movie and it's totally downloaded, but when I play it there's no sound or picture (though the progress bar is moving and time is coming off the movie like it's trying to play). Help!

I rented a movie and it's totally downloaded, but when I play it there's no sound or picture (though the progress bar is moving and time is coming off the movie like it's trying to play). Help!

Hi California Jess,
Thanks for using Apple Support Communities. If you were not able to watch your rental movie, you can report that to the iTunes Store by following this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

My Windows 8 laptop keeps downloading and installing iTunes 10.2.1.1 even though the latest version is 11.0.3

Hi everyone, I'm having a really annoying problem in installing iTunes 11.0.3. I use a Dell laptop with windows 8 installed. I tried to download iTunes 11.0.3 for Windows 64 bit on apple.com. The size is actually 85Mb, but my downloads keep downloading the 77.5Mb version. So when I installed it turns out to be iTunes 10.2.1.1, the problem is iTunes 10.2.1.1 can't even recognize my iPad and I can't sync anything to it right now. Please help me because this problem is really getting on my nerves. Thank you

I tried the back-up and restore option tonight and it worked a charm.
Not sure why I had the problem in the first place but that was a relatively quick and easy fix :-)
Just do the Factory restore...
Works like magic!

I can't get Realplayer Downloader to run on my XP Pro machine even though the add-on is installed and enabled.

The Downloader works with IE8 but not with Firefox, however the Download Helper does work with Firefox (I just like Realplayer's version better). I'd appreciate any suggestions. Thank You! WW

Ah, okay. I understand now.
There's a couple of things you could try:
*Try disabling all your your themes, add-ons and plug-ins that are not RealPlayer specific to see if that solves the problem. Do this in [[Safe Mode]]. If doing this gets RealPlayer to work with Firefox, then one of your themes, add-ons or plug-ins (or a combination of two or more of them) are conflicting with the RealPlayer functionality. <br /><br />
*If you can use RealPlayer in Firefox successfully with a new (unenhanced) profile, or in your standard profile with all themes, add-ons and plug-ins disabled, then try enabling them, one a a time, and restarting the browser after each to test each one sequentially. You should be able to narrow down which one or combination is causing the problem that way.
*If you cannot use RealPlayer in Firefox with a new and unenhanced profile, or with all themes, add-ons and plug-ins disabled, then the issue may be that the RealPlayer product simply does not function as intended. The fact that RealPlayer support has a support page dedicated to the problem seems to indicate the problem is on their end, rather than with Firefox.

TS1424 I've just downloaded an album and at least two tracks are incomplete, even though there was no error in downloading

I've just downloaded an album and at least two tracks are incomplete, even though there was no error in downloading reported.

Depending upon what country that you are in (music can't be re-downloaded in all countries) have you tried deleting them from your iTunes library and redownloading them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes ? Re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

I downloaded an album and it shows up on all my devices but on my iPhone 5 there is the cloud icon on most of the songs but when I tap it nothing happens and I can't play the song.

I downloaded an album and it shows up on all my devices but on my iPhone 5 there is the cloud icon on most of the songs but when I tap it nothing happens and I can't play the song. All the songs play on my iPad and MacBook. It seems like my iPhone will not let me download the rest of the songs, and I have 3.5 GB of remaining space. Help!

You're welcome. I've never set up an alias but according to this article: http://support.apple.com/kb/PH2622,
"The text you provide becomes the email address ([email protected]). An alias must contain between 3 and 20 characters."
This certainly implies that the alias is not required to be your registered name, and only becomes the prefix for a new @me.com address. There might be something going on with the servers right now as they are probably very focused on getting ready for the iPhone 5 pre-order release, which is supposed to happen any minute now. You might have better luck if you waited a while.

Why do some of my playlists gray out even though the music in the list has been downloaded to my iPad ? When they are grey I can't access them.

I have a second gen iPad using the cloud and iTunes Match. On several occasions ( I was not wifi connected ) several of my playlist greyed out not giving me access to them even though the music in these particular playlists have been downloaded to my iPad. Any ideas why this happens

No...should I? I don't have a cluttered desktop at all. Though I guess I do have some folders with a lot (thousands) of PDF's in them. Far less than I did before, though. I moved a bunch of stuff to a portable hard drive last week.

I downloaded tv shows from iTunes onto my iPad, but when I plugged into my computer it erased them from the iPad and they didn't get transferred to the computer. How do I get them back?

I downloaded tv shows from iTunes onto my iPad, but when I plugged into my computer it erased them from the iPad and they didn't get transferred to the computer. How do I get them back?

First, is your iTunes account on your computer, the account you set up your iPad with and the one you sync regularly with? If yes, just reconnect your iPad to your computer, via USB and open iTunes. After your iPad syncs, and you see the message that it's OK to disconnect, don't disconnect. Click once on the iPad from the left side of your iTunes screen. This will open your iPad in iTunes. You would then click on Videos and you'll see the TV shows you downloaded. You can choose individual shows, or choose to sync all videos to your iPad. After you've moved what you wanted back, click apply, then sync again and you should be fine.

I have bought an iPad 2 recently but when i open itunes, i only have 3 buttons. (downloads, itunes U, podcasts) how do i get the music, music videos etc. buttons?

I have bought an iPad 2 recently but when i open itunes, i only have 3 buttons. (downloads, itunes U, podcasts) how do i get the music, music videos etc. buttons?

Reinstall iOS via iTunes on your computer.

I downloaded different books on my iPad from iBook but when I try to read them the book isn't complete and I see lots of pages with error.

I downloaded different books on my iPad from iBook but when I try to read them the book isn't complete and I see lots of pages with error.

Have you tried closing the iBooks app completely and seeing if it works ok when you re-open it ? From the home screen (i.e.not with the iBooks app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iBooks app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
If neither of the above work then you could also try deleting the app and re-installing it - as long as the books are still in the store and you use the same iTunes account as you originally used then you can re-download them for free : http://support.apple.com/kb/HT2519

I rarely check my email on my iPad mini. But when I do hundreds of unread messages are downloaded, all of which I've read on my computer. Then I have to select each message to delete it, or all selected as a batch. How do I see recents only?

I rarely check my email on my iPad mini. But when I do hundreds of unread messages are downloaded, all of which I've read on my computer. Then I have to select each message to delete it. How do I see recents only?

deltajane wrote:
My iphone4 and my ipad mini were synced to my computer, but now I don't seem to be able to see all of my content nor my photo stream. I did see everything there several weeks ago, so I know it worked. How do I access those from my computer. I can't find how to sign on.
This is the article that will assist with this part of your post:
http://support.apple.com/kb/ht4486
deltajane wrote:
I signed on to iCloud, but it only shows the icons for Mail, Contacts, Calendar, Notes, Reminders, Find Phone, Numbers, Pages and Keynotes. Where's everything else ?
What you've outlined in this part of the post is all that icloud stores for you outside of the backup. If you want to restore from the icloud backup you will then have for all practical purposes a carbon restoration back to your device if you restore from the icloud backup.
deltajane wrote:
I want to delete photos that are on my iphone, by doing so from the computer, not my phone.
Syncing your device with itunes will then enable you to remove whatever photos you wish to remove from your device deleting them with the computer and not the iphone.

I downloaded the album Hullabaloo and the files are protected and won't let me put them on my iPod touch, even though the computer is authorized. How do i unprotect them?

Read the title, that's basically it. It says it can't put the songs on my iPod because the computer isn't authorized, even though it is. The files are "protected" and have been like that since i bought the album. Any help? Thanks:)

De-authorize your computer, then authorize it again.

I use tripit on both my iphone and ipad. However, while tripit will sync with the gmail calendar on my iphone, it will not sync with the gmail calendar on my ipad, even though the setting are all in place, correctly for both.

I use the "Tripit" travel app on both my iPhone and iPad2. While I have no problem getting my Tripit info synced to the Gmail Calendar on my iPhone, I am unable to get Tripit to sync to the Gmail calendar on my iPad, even though the setup information (email address, settings, etc.) are exactly the same. I know that Tripit is installed correctly on the iPad, as I am able to go to that app directly and correctly see all of my info. However, even though I've set up the secondary "Tripit" calendar feed (to Gamil) on the iPad, it's not synchronizing and showing up. Is anyone else having this problem?

All I had to do was complain. I synced my iPhone to the Windows machine, checked the other account at iTunes prompting (where no apps had shown up previously), reconnected the iPad, and 140 apps downloaded including the App Store. I have no idea why.

I've got an iPad and iPhone 4S, both of which are set up for facetime. When someone calls me, both the iPad and phone ring, even though the phone is set to receive facetime calls on the number and the iPad is set for an email account. why is this?

I've got an iPad and iPhone 4S, both of which are set up for facetime. When someone calls me, both the iPad and phone ring, even though the phone is set to receive facetime calls on the number and the iPad is set for an email account.
How can I change the setup so on the email only the iPad rings and on the phone number only the phone rings?

No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that.

TS1424 Downloaded an album to iPad wireless ok, but when downloaded same album to computer it is incomplete even though the times are the same ?

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