TS1424 error in downloading from itunes incomplete song download (4 times)

several times now, when purchaing an album, some of the songs are either not downloaded and won't play, or defective. I can't contact apple. Any suggestions?

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

Similar Messages

  • WHen I put music onto my devices I will have some songs that will play, while others will be grey and can not be played....also I find that when I purchase an album from iTunes all songs from the album will not be downloaded...

    WHen I put music onto my devices I will have some songs that will play, while others will be grey and can not be played....also I find that when I purchase an album from iTunes all songs from the album will not be downloaded...

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                       
    If necessary
    You can redownload most iTunes purchases by:
      Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I have paid for itunes match and have now lost all my music of my iphone except what I paid for from itunes, 964 songs gone not at all happy.  Can anyone help

    I have paid for itunes match and have now lost all my music off my iphone except what I paid for from itunes, 964 songs gone into the cloud. Can anyone help please?

    Enabling iTunes Match does not delete music from your computer. Why do you think it is now not in the iTunes library if it was before? If all of your music was in the iTunes library then it is also now in the cloud if iTunes has completed it's scan and all the music meets the match requirements. Enable the iCloud Status column in the iTunes browser by switching to Song view and pulling down View > View Options. Select iCloud Status then close the small window. Sort on the new column. Your music should be listed as "purchased," "matched" and "uploaded." Some tracks may be "ineligible." Post back and let us know.

  • Error code -45054 from iTunes store when trying to purchase content

    Tried everything I could think of. Had already done a fresh install of OS Mavericks and this issue recently came up. Couldn't find any threads describing a fix so any help is appreciated.
    error code -45054 from iTunes store when trying to purchase content
    Specifically:
    "We could complete your iTunes store request
    An unknown error occurred (-45054)
    There was an error in the iTunes store. Please try again later"
    3 days later...same error code.

    Hello there, Tyger2204.
    The following Knowledge Base article offers up some great steps and additional reference links for troubleshooting issues connecting to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Feel free to begin with these recommended steps:
    Make sure your computer is up-to-date and meets the following requirements
    Make sure that you can access the Internet on your computer or device.
    Make sure that your computer meets the iTunes minimum system requirements.
    Make sure that your operating system is up to date:
    For Mac: Choose Apple () > Software Update to determine if updates are available for your computer.
    Troubleshoot issues on a Mac
    If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
    Update iTunes and Safari to the latest version.
    If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
    You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
    If you're receiving a specific error message, follow these steps.
    If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • When I got my iPhone 4S and transferred my music from iTunes, some songs didn't transfer, some transferred partially. Any help? Thanks.

    When I got my iPhone 4S and transferred my music from iTunes, some songs transferred, some didn't, some only partially. Any help? Thanks.

    If you're having trouble syncing your music and you're syncing music automatically (not manually) check the following items:
    On the summary tab of your iTunes sync settings you have checked "Sync only checked songs and videos"
    In your music library you have checked all the songs you want to sync to your phone
    There are no exclamation points next to any of the songs you want to sync to your phone
    You have authorized your computer for all Apple IDs for purchased music you want to sync to your phone (in Store>Authorize This Computer)
    You have checked "Sync Music" on the Music tab of your iTunes sync settings
    When everything above is correct sync your phone and your music should transfer.

  • How do I Delete songs from Itunes & Computer at the same time?

    I would like to have a song deleted from my computer (sent to recycling bin) everytime I delete the song from ITUNES. How can I do this? When I used MediaMonkey it automaticly did it for me. Thanks for your help.
    gateway   Windows XP  

    If you are using iTunes to manage your music and the songs are in the iTunes Music folder then iTunes will give you the option when deleting to remove the songs from the library and send them to the Trash. However if you are keeping the songs in another folder iTunes will only delete them from the library, if you want to completely remove them you have to go to the folder yourself.

  • I have tried importing / exporting my playlist from itunes; dragging songs from itunes to my ipod icon in the right corner; nothing is working.  I want to put songs back on my ipod touch version 6.1.5 from itunes version 11.1.3.8; any one have any ideas

    This is very fustrating I have tried a few different things I have seen on-line and nothing is working.  My itunes is version 11.1.3.8 and my ipod touch is ios version 6.1.5.  Since last Christmas I have a playlist called Christmas songs and I would like to move the songs back onto my ipod.  Before I could drag the songs from under the songs list over to the right and a list including my ipod would show.  It still does but when I do it now the songs do not show up in my ipod.  I would appreciate any ideas to get this to work again.

    Verify you have the right boxex checked to sync
    iTunes: Syncing media content to iOS devices and iPod
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Restore from backup. See:                                                
    iOS: How to back up                                                                
      - Restore to factory settings/new iOS device.            

  • Error syncronising apps from itunes to iphone4

    hey i am trying to synchronise apps from itunes on my pc to my new iphone 4.but every time it finished syncornising and installing..it put errors from some apps and i am not able to get them on my iphone.any solutions plz? OS. 4.3.5

    I have the same problem. Never had this happen before !

  • TS1277 cannot play most songs in Libary even though purchase from Itunes store,  songs have astrick in front, how do I fix this problems

    Hi,
    Please help, having problem with Library, had compter crash, got fixed but now cannot play most songs as it has been marked as cannot find file and has astrick in front, most songs were puchased from Itunes, cannot seem to get support from Apple, does anyone have fix, as there is 300 songs not playable, please help,

    The "missing file" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
    Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions. I can provide a step by step guide if you give me the two paths.
    Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
    tt2

  • Song tags when moving from iTunes protected song to mp3

    To get music to my daughter's mp3 player after purchasing from iTunes, I've been burning them to a CD, and then reimporting them to convert. It's a hassle, but the only way I've found to get around the protection limitations. The real hassle is that the songs lose all the tags, so I have to manually go through each song and type in title, artist, etc. Am I doing something wrong or is there an easier way?

    Usually iTunes keeps track of individual playlists burned to audioCDs ...
    A file named "CD info.cidb" maybe corrupted - deleting this file may cure the erratic behaviour.
    Take a look at
    http://discussions.apple.com/thread.jspa?messageID=780773&#780773
    This guy has the same issue - if deleting the menitioned file doesn't help, try the script mentioned by Michael Allbritton.

  • TS1424 Re down loads from iTunes

    Hi I live in France I am unable to down load from itunes with my French address can anyone advise what I can do !!

    Which exact error message are you seeing?
    The iTunes Store in a country is intended only for use by that country's residents, and only while they are in the country. To use the iTunes Store in a country you need a credit card (or other card type if acceptable in a country) issued in that country, billed to an address in that country, and also be physically present in that country when using the store.  You are also restricted to waiting 90 days between country changes.
    E.g., "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance." - http://www.apple.com/legal/itunes/us/terms.html#SERVICE

  • TS1424 error (-42110) when opening itunes, error (3014) when trying to restore ipod. my ipod is now frozen and the screen says connect to itunes. help!

    i get error (-42110) when opening itunes, error (3014) when trying to restore ipod. my ipod is now frozen and the screen says connect to itunes. help!

    Did you forget the passcode?
    http://support.apple.com/kb/ht1212
    http://support.apple.com/kb/ht1808

  • HT1491 i am trying to purchase an application from ITUNES since few days ,each time i try to buy, i get a message saying that, this product is locked, bearing in mind that previously i have bought many applications from ITUNES

    hello,
    i am trying to purchase an application from ITUNES store since few days, each time i try to buy it i get a message saying this product is locked, bearing in mind taht i have bought many applications from ITUNES store for teh past few years.
    can you help me please?

    http://www.apple.com/support/itunes/contact/
    Contact iTunes and ask them. This is just a user to user forum so no one here has any ability to answer your questions with anything but a guess.

  • TS1424 Errors in downloading music from iTunes

    Hey, I am having issues while downloading music. Everything downloads, but when I go to play some of the songs it olny plays part of the song. How can I fix this??

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

  • TS1424 When downloading an album from itunes one song did not download properly and is cut off at the end, how to fix?

    Downloaded John Mayer album bur one song is cut off at the end, how to fix??

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that song from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

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