TS1424 Every time I try to buy something it says contact apples store support to complete transaction. Help please.
I think it might be because I purchase something with my moms credit card to buy an item from this app then I had got a visa gift card and purchase another item from the same app and then I seen I still had money on it so I purchase another item and it said contact apple store support to complete transaction. So here I am and need help please someone.
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(79861)
Similar Messages
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when i attempt to purchase something in app it says "contact iTunes store support to complete transaction" anyone knows how to contact store support?
Click here and request assistance.
(77309) -
Everytime I try to purchase something it says Taht i need to contact itunes support to complete my transaction.. Plz help..
Have you contacted iTunes support (these are user-to-user forums) ?
http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
My mom dad and brother are on the same iTunes why isn't this happening to them?
Is this the first thing to pop up when you try to download something, or does the message come up because you cant get the password.
If you dont remember the password and security question try this article for help:
http://support.apple.com/kb/HT5312
If thats not the case, Theres not much I can do. Hope it works out. -
Every time i try to buy something from the AppStore on my iPad or iPhone 4S i cant because i most answer the security question but I don't remember my security question answer, when I try to go change it from my Apple account he ask me the security questions agin and I don't know the answer help plzzz, note: I can't call the apple support because I live in Saudi Arabia
If you don't see the 'send reset info' button on the page where you can change them then I assume that you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get the questions reset. You could try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
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For some reason every time I try to buy something from the App Store I receive a message that says to contact apple support and I can't purchase anything what should I do?
iTunes Support -
http://www.apple.com/support/itunes/ -
Every time I try and buy something on the App Store I am asked a sucerity question is there a way to stop them thanks
Yes, once you correctly answer them and verify your ID, the requests will stop until you make changes to teh account again.
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My Canon MP620 appears to be connected, yet every time I try to print something, it says error. I have tried to unplug and track the error, but I cannot figure out why. Please help! this is such an inconvenience!
What Mac model? What Mac OS version?
FYI, this forum is for Apple hardware made before 1999. -
Every time I try to buy music it says me account is disabled. Why is this?
How do I make my account not 'disabled'
Depending on why it's been disabled (these are user-to-user forums, we won't know) you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your iPad/iPhone/iPod then try logging out of your account on that device by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
It took my card when I first got the phone so I'm confused why it's not now
The security code is the three digit number on the back of your card.
If this doesnt work you will not be able to use that card.
Set your payment method to none and then you will be able to use your account again.
Regarding itunes gift cards, if your CC details are missing, incorrect or you can no longer use that card, this will block you from using the account for anything until you clear the credit card issue.
Set your payment method to none and then you will be able to use your account again. -
Every time I try to buy an app I am told my password is incorrect. Help!
I cannot buy an app or update. I keep getting told my password is incorrect. When I reset it I am told it is incorrect again when I try to purchase. I can, however, purchase music in iTunes. Please help me!
Close All Open Apps... Sign Out of your Account... Perform a Reset and try again.
Reset... No Data or Settings will be lost...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
I've tried most things that forums have suggested and none work. I've downloaded the latest software.
If that's so then how are Apple expecting me to fix a payment problem if they can't tell me what the problem is :/
They are telling you what the problem is; your payment method has been declined. They will not tell you specifically what apps you still owe for, but that's rather irrelevant.
If I went to my bank would thy be able to tell me what's wrong or will I need to contact Apple?
It depends on what the problem is. First, make sure that you're using one of the accepted cards. If you're sure you are, then I again would suggest you contact your credit card company, tell them that an on-line merchant is declining your card, and ask for assistance. If the credit card company can't or won't help, you can try contacting the iTunes Store, but my guess is that they'll tell you the same thing I'm telling you; contact your credit card company or try a different card. If you do want to try the iTunes Store, go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to them.
Regards. -
It's ask me for varitifing questions and a answer them but it doesn't help me can u help
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101791) -
i get this error every time i try to buy anything from iTunes and App Store, but my billing and credit card info is ok.
Hi,
I just contact them but they aren´t solve my problem. -
I cannot Buy any products from my iPhoto 09. Every time I try to submit something, I get an error message - A connection could not be established at this time. There is nothing wrong at all with our internet connection, and I have been through all the suggestions on the Apple help page, and spent 2 hours on the phone this morning getting passed round various call centres. They claimed they had not heard of this problem before. I successfully purchased a calendar in Dec with no problems at all - so I just don't understand!
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
then boot into safe mode and try again
LN
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