TS1424 Fatal error when trying to purchase on iTunes
I haven't been able to open iTunes for hours due to fatal error
Problems here too, and system status says everything is a-okay. http://www.apple.com/support/systemstatus/
I can open and play iTunes from the desktop but cannot purchase from the store (though I can search it) and in fact am prompted to change my password after receiving a fatal error message. Something is stinky.
Similar Messages
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TS1424 recieving a 502 error when trying to purchase a song
recieving a 502 error when trying to purchase a song, Help
Welcome to AD!
The top 4 fixes to itunes error 9808 seem to be
1) Go to Start > Control Panel > Internet Options > Advanced, make sure that SSL 3.0 is checked and TLS 1.0 is checked. Also under Security make sure that the “Check for server certificate revocation (requires restart)” is unchecked. Then click ok and fire up iTunes.
2) Time or time zone not correct on your PC.
3) The culprit was Norton. Ggo to Norton’s Personal Firewall and add the program “iTunes Helper.exe” and set the option to “Allowed” (”iTunes.exe should already be in the Allowed category.)
4) Delete or cut the preferences.xml file which contains your iTunes preferences.
Close iTunes if you have it open right now. Then go to C:/Documents and Settings/username/Local Settings/Application Data/Apple Computer/iTunes. Then go to C:/Documents and Settings/username/Application Data/Apple Computer/iTunes and delete or move the preferences.xml file. For Mac users, there is only one file you must delete or move a to a new location and is located at User > Library > Preferences > com.apple.itunes.plist. Restart iTunes and it will recreate those two (or one) files with the default settings. You'll need to set your preferences back to what they were and then connect to the iTunes store. -
Fatal error when trying to install AIR app on OSX
A user of my application is getting a fatal error when trying to install on OSX. Most installs seem to go fine so I was surprised at this one.
A portion of the OSX error report is below. Has anybody experienced anything similar? If so, were you able to identify the core problem?
Thanks in advance for any thoughts!
Daniel
Date/Time: 2013-06-13 15:50:24.666 -0700
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 1414734 sec
Crashes Since Last Report: 30
Per-App Crashes Since Last Report: 5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008
VM Regions Near 0x8:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/SimpleDiagrams2.app/Contents/MacOS/SimpleDiagrams2
__TEXT 0000000000001000-0000000000007000 [ 24K] r-x/rwx SM=COW /Applications/SimpleDiagrams2.app/Contents/MacOS/SimpleDiagrams2
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.AIR 0x02b43f72 0x2800000 + 3424114
1 com.adobe.AIR 0x02909628 0x2800000 + 1087016
2 com.adobe.AIR 0x02909853 0x2800000 + 1087571
3 com.apple.AppKit 0x95544970 -[NSApplication(NSAppleEventHandling) _handleAEReopen:] + 255
4 com.apple.AppKit 0x952ec824 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 378
5 libobjc.A.dylib 0x9a3c9628 -[NSObject performSelector:withObject:withObject:] + 77
6 com.apple.Foundation 0x94e4473a __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_0 + 121
7 com.apple.Foundation 0x94e44291 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
8 com.apple.Foundation 0x94e4408e _NSAppleEventManagerGenericHandler + 173
9 com.apple.AE 0x97aeda35 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331
10 com.apple.AE 0x97ac2fbe dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
11 com.apple.AE 0x97ac2e7d aeProcessAppleEvent + 318
12 com.apple.HIToolbox 0x9222fc58 AEProcessAppleEvent + 100
13 com.apple.AppKit 0x952e8d4d _DPSNextEvent + 1655
14 com.apple.AppKit 0x952e81dc -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
15 com.apple.AppKit 0x952de63c -[NSApplication run] + 855
16 com.adobe.AIR 0x0280a772 0x2800000 + 42866
17 com.adobe.AIR 0x0280aab8 0x2800000 + 43704
18 libobjc.A.dylib 0x9a3c95d3 -[NSObject performSelector:withObject:] + 70
19 com.simplediagrams2 0x00002f97 start + 2567
20 com.simplediagrams2 0x000025c5 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9263d9ae kevent + 10
1 libdispatch.dylib 0x97b75c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x97b757a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9263c8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x996fb280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99781095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x02d1b113 0x2800000 + 5353747
4 com.adobe.AIR 0x02b4d5dc 0x2800000 + 3462620
5 com.adobe.AIR 0x02d1b22d 0x2800000 + 5354029
6 com.adobe.AIR 0x02d1b2a7 0x2800000 + 5354151
7 com.adobe.AIR 0x02d1b342 0x2800000 + 5354306
8 libsystem_c.dylib 0x996f65b7 _pthread_start + 344
9 libsystem_c.dylib 0x996e0d4e thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x9263c8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x996fb280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99781095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x02d1b113 0x2800000 + 5353747
4 com.adobe.AIR 0x02b4d5dc 0x2800000 + 3462620
5 com.adobe.AIR 0x02d1b22d 0x2800000 + 5354029
6 com.adobe.AIR 0x02d1b2a7 0x2800000 + 5354151
7 com.adobe.AIR 0x02d1b342 0x2800000 + 5354306
8 libsystem_c.dylib 0x996f65b7 _pthread_start + 344
9 libsystem_c.dylib 0x996e0d4e thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9263c8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x996fb280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99781095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x02d1b113 0x2800000 + 5353747
4 com.adobe.AIR 0x02b4d5dc 0x2800000 + 3462620
5 com.adobe.AIR 0x02d1b22d 0x2800000 + 5354029
6 com.adobe.AIR 0x02d1b2a7 0x2800000 + 5354151
7 com.adobe.AIR 0x02d1b342 0x2800000 + 5354306
8 libsystem_c.dylib 0x996f65b7 _pthread_start + 344
9 libsystem_c.dylib 0x996e0d4e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9263c8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x996fb280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99781095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x02d1b113 0x2800000 + 5353747
4 com.adobe.AIR 0x02b4d5dc 0x2800000 + 3462620
5 com.adobe.AIR 0x02d1b22d 0x2800000 + 5354029
6 com.adobe.AIR 0x02d1b2a7 0x2800000 + 5354151
7 com.adobe.AIR 0x02d1b342 0x2800000 + 5354306
8 libsystem_c.dylib 0x996f65b7 _pthread_start + 344
9 libsystem_c.dylib 0x996e0d4e thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9263c8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x996fb280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x997810e0 pthread_cond_timedwait$UNIX2003 + 70
3 com.adobe.AIR 0x02d1b13f 0x2800000 + 5353791
4 com.adobe.AIR 0x02d60c0e 0x2800000 + 5639182
5 com.adobe.AIR 0x02d1b22d 0x2800000 + 5354029
6 com.adobe.AIR 0x02d1b2a7 0x2800000 + 5354151
7 com.adobe.AIR 0x02d1b342 0x2800000 + 5354306
8 libsystem_c.dylib 0x996f65b7 _pthread_start + 344
9 libsystem_c.dylib 0x996e0d4e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9263d0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x996f90ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x996f8e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x996e0d2a start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib 0x9263d0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x996f90ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x996f8e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x996e0d2a start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x02b43f55 ecx: 0x95b40466 edx: 0x00000000
edi: 0x00000000 esi: 0xbfffef18 ebp: 0xbfffee58 esp: 0xbfffeda0
ss: 0x00000023 efl: 0x00210282 eip: 0x02b43f72 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000008
Logical CPU: 1Hi Daniel,
Could you post or send me ([email protected]) the entire crash log? I'll at least need the binaries section so I can properly symbolicate the log.
Thanks,
Chris -
Fatal error when trying to add derived table
Hello,
I'm new at desiging a universe. I get the following a fatal error when trying to add a derived table to my universe:
1 processor x Family 15 Model 0 Stepping 0
Windows 2000 Workstation v5.1 build 2600 (S)
Physical Total/Avail: 2.097.151 Kb / 2.004.940 Kb
Temp directory C:\DOCUME1\xxxxxx\LOCALS1\Temp\ (1 Kb available)
'Unknown' video card
1280 x 768 in true color
(doesn't make sense to me)
I use an ODBC connection that connects to a MySQL database. When I test the connection it's fine.
I am trying to add a derived table because it seems that my universe cannot produce LEFT OUTER JOINS. I read somewhere that I should set my ansi92 parameter to YES instead of NO. But, everytime I re-open my universe, it sets itself automatically to NO again.
My utlimate goal is :
For example, list ALL the people, left join my table to their websites, but return ALL the people, even if they don't have a website.
I dont' understand, my join should be simple enough.
Anybody knows what could be causing all these restrictions ?
Thanks for you help.
Edited by: Sose Canadian on Feb 9, 2009 9:40 PMHi Sose,
In BusinessObjects (Universe) Designer, the outer join option in a join is not available and is dimmed when using a Generic ODBC connection.
Try Following Solutions:
Solution : 1
When using an ODBC connection the odbc.prm must be modified on the machine where BusinessObjects Designer is used.
Use the following steps to modify odbc.prm:
1. Locate odbc.prm in the following folder:
\Business Objects\Business Objects Enterprise 11\win32_x86\dataAccess\Connection Server\odbc
2. Open odbc.prm in a text editor and modify the parameter 'EXT_JOIN' so its value is 'YES' instead of 'NO'.The outer join option is now available in BusinessObjects Designer.
If the outer join option is still not available after following the steps above. open odbc.prm in a text editor and modify the parameter OUTERJOINS_GENERATION. Change its value from 'NO' to either 'ANSI92' or 'ODBC'.
Solution : 2
This can occur when user is using a non-database specific middleware such as generic ODBC. Generic ODBC allows creating a successful connection and universe, however will not allow the Outer Join option.
The syntax for outer joins is specific to each database and the Generic ODBC driver only lets you access standard common features of all ODBC data sources.
Ensure that you are using the database specific middleware to create the connection.
I Hope this Helpsu2026.
Thanksu2026.
Pratik -
hi!!!! I keep getting an "error" when trying to activate my iTunes match. I get to the 1st step, then it gets stopped, and I get the error message. HELP!!!!!!
That's definitely enough to start.
It sure seems like it should work...and then I saw that you're using a router. It could very well be that the router is the weak link here.
Instead connecting to your network router, try using a direct USB connection from your MBP. If that doesn't work, you read this post, which may be relevant to your problem:
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Scanning-from-Mac-10-7-fa ils-after-all-recommendations-Not-ready/td-p/1287003
It seems you're up to date with software. Post with your results. -
i have a system error when trying to open my itunes on my laptop. Should I unistall and reinstall itunes?
The first error comes when i open my laptop:
APSDeamon.exe - System Error
The program cannot start because MSVCR80.dll is missing from your computer. Try reinstalling....
when I try to open Itunes, it says:
iTunes.exe
iTunes was no installed correclty, please re-install itunes
Thanks!
Annabel -
WHEN TRYING TO PURCHASE FROM iTUNES I ALWAYS RECEIVE A POP-UP "COULD NOT PURCHASE (NAME OF SONG) A REQUIRED iTUNES COMPONENT IS NOT INSTALLED (-43404) TRY AGAIN. EXPERIENCED THIS DURING FALL OF 2012 AND HAD NO SATISFACTION AND AFTER A PERIOD OF 4-6 WEEKS TRIED AGAIN AND ALL WAS CORRECTED SOMEHOW. LAST PURCHASE WAS DEC 28TH 2012. NOW MARCH 2013 CANNOT PURCHASE AGAIN. WENT INTO ACCOUNT AND MADE SURE ALL WAS UPDATED BUT STILL NOT ABLE TO PURCHASE. ANY HELP WOULD BE GREATLY APPRECIATED.
Reinstall iTunes
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I get the following error when trying to use the itunes store "your apple id has been disabled"
I get the following error when trying to use the itunes store "your apple id has been disabled". My account was disabled when someone else had been using it without my knowledge. I changed my apple id password and the apple id is still fine, but itunes has it disabled. I verified that the computer is authorized for this apple id. What to do now?
Welcome to the Apple Community.
Contact Apple through iTunes Store Support -
TS1424 error -1202 when trying to purchase from itunes
keep getting error code -1202 when trying to purchase from i tunes or if i try to redeem a card.
Reinstall iTunes
-
Oracle Fatal error when trying to connect through sqlplus
Hi,
I am getting the below error when trying to connect to instance through sqlplus
Database version is :10.2.0.3
Operating system= Solaris Operating System (SPARC 64-bit)
OS version=5.10
[lscbd07p2*BMC]-\ORACLE>sqlplus
SQL*Plus: Release 10.1.0.4.0 - Production on Fri Nov 9 07:48:24 2007
Copyright (c) 1982, 2005, Oracle. All rights reserved.
Enter user-name: /as sysdba
ld.so.1: oracle: fatal: relocation error: file /u01/app/oracle/product/db/10.1.0.4/lib/libjox10.so: symbol kststop_: referenced symbol not found
ERROR:
ORA-12547: TNS:lost contact
Enter user-name:
Could you all please give me suggestions in order to solve this problem.
Thanks
MannuHave you recently patched/upgraded? This sounds like there might have been a problem relinking the executables / libraries, and/or a permissions problem. For example you may be referencing a 32 bit library with your 64 bit client.
I believe I recently read a similar case - check Metalink for this symptom.
HTH
Regards Nigel -
Error when trying to purchase PhoneGap
The Screen says, "error" after "Confirm" button is pressed when trying to purchase PhoneGap. No further information is provided regarding what exactly the error is. My bank account is being debited $1 each time I make an attempt to purchase PhoneGap.
Sorry for the frustration, Scream At The Wind.
Sudarshan is correct the $1 charges you see on your account are only authorizations, and after a couple days or so these will disappear.
I checked your attempted orders, and it seems the reason it's being denied is that the address you have on record does not match your credit card's billing address.
To update the billing address on your Adobe account, go to the bottom left of this page: https://www.adobe.com/account/account-information.html#myaddressbook
(Sign in with your e-mail address if/when prompted.)
Make sure the address matches exactly what your credit card provider (e.g. your bank) has on record.
After you've updated it, give it a couple minutes and then try to purchase the PhoneGap Build subscription again. -
I am getting an error when trying to download new iTunes software to new Windows 7 computer.
I am getting an error when trying to download iTunes to a new Lenovo laptop with Windows 7. Says... An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.6195",publicKeyToken="1fc8b 3b9a1e18e3b",processorArchitecture="86". HRESULT:0x80070BC9
Please help if anyone knows how to fix or bypass this problem.These ones are tricky. But the following instructions are worth a try.
First do a complete uninstall of iTunes and related components (but don't reinstall just yet), as per the following document:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
a. Launch regedit (Start >> Search Programs and Files >> type Regedit and open the regedit that comes up.)
b. Access the following Location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData \S-1-5-18\Components
c. Perform the following actions
i. Right Click on Components Folder
ii. Select Permissions
iii. Select Full Control and Read Permissions options
iv. Select Advanced Button
v. Select Owner Tab
vi. Select to Change Owner to the Administrators
vii. Check the option “Replace owner on subcontainers and objects”
viii. Select OK when prompted that it may not change all.
ix. Select Apply
x. Select Apply again
xi. Exit the Registry Editor
Now try reinstalling iTunes again. Does it go in properly this time? -
Has anyone got a "runtime error" when trying to search in itunes store?
has anyone got a "runtime error" when trying to search itunes store?
I assume since you are posting in the iTunes U for iOS forum that you are having issues with the IOS version of the app. What is the exact error message?
Can you participate in a course's discussion from iTunes U's Course Manager (https://itunesu.itunes.apple.com/coursemanager/)? -
HT1222 my ipod reads error when trying to sync with itunes
my ipod reads error when trying to sync to my itunes
Hello, TheHelper1964.
Thank you for the question. There could be multiple causes to the errors that you are receiving. I have included a couple articles that will help you troubleshoot this issue.
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
http://support.apple.com/kb/TS2690
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/TS2529
If you are uncomfortable processing some of these steps, you can also reach out to us at http://expresslane.apple.com.
Hope this helps,
Jason H. -
Consistent 8007 error when trying to download from iTunes / App Store on my iMac.
Hi I get a consistent 8007 error when trying to download on my iMac. Yet can download and it works fine via Apple TV. I'm also having issues downloading on the App Store. I've checked the date and time, firewall and everything else seems to be fine. I can't uninstall iTunes as am running OSX 10.8.4 and am not tech confident enough to run this via terminal. Help!
I tried switching off Apple tv and when reconnected after 30 sec. Or so, it continued downloading
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