TS1424 Have you ever been charged repeatedly and indefinitely for a single album?

I recently bought the album "The Best Celtic Worship Album in the World Ever" and i got 50 copies and charged my bank account.

How to report an issue with Your iTunes Store purchase

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  • Have you ever been ripped off buy a seller and not get your money back?

    Have you been ripped off by an ebay seller?

    I have been ripped off on an wedding gown. Never got any response from customer service. The seller wanted the gown back but it would have cost more money then what I spent. The dress was a joke..a piece of material with tulle attached. I still havent been reimbursed

  • Why have I been charged twice and what for?

    I have been charged two amounts, I presume for my landline to skype service. I would like to know why, and what this payment has been taken for? I Have been using this service since 2011 and cannot remember this happening before.
    PayPal states that [email protected] is to be used as the customer service email, which has an auto responder stating that the email address is no longer in use. The message directs me to manually find and use a contact form which I could not find.
    This has left me incredibly frustrated, to the point that I would like to cancel this subscription immediately.
    Please contact me as soon as possible.

    Those are just the system checking that there is a valid account in the bank and that there are funds available. Those are only pending charges, they will not be completed and no funds will actually be removed from your account.

  • HT5625 I reset my password, but it still won't let me log into iCloud.  I have not ever been able to sign up for it, I don't have the original email to do so.  Please help.

    I have not been able to log into icloud, nor set it up.  It keeps telling me to check my email to set up.  There is nothing from apple/icloud there.  How do I get another email so I can set it up?  Thanks in advance for any assistance.

    Please check your inbox again and also the spam/junk folder.

  • I was warned and I went straight to the site and they were gone.  I didnt was any time. Either way, there should be a way to either store or restore such items. Have you ever lost pictures that were so important to you that you couldnt sleep or eat for...

    I was warned and I went straight to the site and they were gone.  I didnt was any time. Either way, there should be a way to either store or restore such items. Have you ever lost pictures that were so important to you that you couldnt sleep or eat for some time. I have and it wasnt fun. I'm glad that you were able to get yours unlike some of us.

    I am still wondering why iTunes tries to confuse me every time I try to make changes in my preferences, telling me that I "don't have enough permissions", although I am the administrator.
    That's clearly a fault. Whether it's an iTunes problem or a Windows problem I can't say at this time. If you search the Using iTunes for Windows forum for "permissions", you should find threads that can help you sort out this problem.
    Then, changes to the format are not obvious, and I get no notice that I am burning music files as data.
    If you click on a playlist and look at the lower-right of the iTunes window, it says right there what format it will use to burn the playlist.

  • My auto capitalization is not working.  How do i get it to work?  I have all ready been to keyboard and turned on the auto capitalization.

    I cant seem to get my auto capitalization to work.  I have all ready been to settings and the auto-cap is turned on.  How do i fix this?

    Hi, 
    You may have a virus on your PC.  Review this NBC Nightly news article.
    HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
    HP Photosmart Premium C309G, HP Photosmart 6520
    HP Touchpad, HP Chromebook 11
    Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
    Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
    Windows 7/8 UEFI/Legacy mode, MBR/GPT

  • I just used a firewire connection to transfer files from an older MAC to a newer MAC. My newer MAC has lost all that was on it, and all the applications are opening like they have never been used before and asking for Rosetta. Help!!!

    I just used a firewire connection to transfer files from a PowerBook G4 to a MacBook Pro. The MacBook Pro has lost all that was on it, and all the applications are opening like they have never been used before and asking for Rosetta. How do I find all my files on the MacBook Pro, or undo what I have done???

    IGNORE the last post: he thought you are using Lion or Mountain Lion.
    Since you are using Snow Leopard, you need to install Rosetta.  It can be found on your Snow Leopard Install DVD in the Options section.
    Once installed all should be well again.
    Also, if your computer is connected to the internet when the Dialog Box about PowerPC applications comes up, it MIGHT allow you to download Rosetta from the internet.  There has been some discussion that Apple has discontined internet download of Rosetta into Snow Leopard.
    Someone else will have to address your lost files problem.

  • Hey have you activate a new account and I have a game called Clash Of clans and I try to I add on my new purchase, including what to do in this case

    Hey have you activate a new account and I have a game called Clash Of clans and I try to I add on my new purchase, including what to do in this case
    plz help me

    Just what are you doing and what exactly happens?

  • Hi,have you ever met such problem- one side of the display a bit lower than another,it is new, what should i do ?

    Hi,have you ever met such problem- one side of the display a bit lower than another,it is new, what should i do ?

    Call Apple Support

  • I have been using Photoshop and Lightroom for years, purchasing upgrades. If I join CC do I have to pay the same as someone new to PS and Lightroom?

    I have been using Photoshop and Lightroom for years, purchasing upgrades. If I join CC do I have to pay the same as someone new to PS and Lightroom?

    Adobe usually offers discounts on the full Creative Cloud (all apps) for customers with CS3 or later. However the Photography plan (Photoshop and LR) Is $9.99 pm (or local currency) and the initial benefits for CS customers who took what was then called The Photography Program (larger cloud storage) has now ended.

  • To the Adobe MUSE team....Have you considered adding an "Upload File" field for the contact forms?

    To the Adobe MUSE team....Have you considered adding an "Upload File" field for the contact forms?

    But seriously...
    Is there any development being done for this?  I have a careers section on our website that I have been asked to "make easier for applicants" (right now, there is a link that just opens an email).  I'm going to make a full version of an application, but I would really like a way to upload resumes and CV's. 
    I'm going to have to look into some kind of service if this isnt something on the Muse radar.  A reply of some kind would be fantastic! 

  • When I try to reset my iPad mini it keeps asking for  a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

    I know my passcode is correct but when I try to reset my iPad mini it keeps asking for  a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT4946 i am administrator for Mac. My husband and i both have separate iPhones with separate contacts. Since i0S 6.1 update these contacts are now shared which we do not want. I have set up separate iCloud email and account for my husband. How do i ensure

    I am administrator for Mac. My husband and i both have separate iPhones with separate contacts. Since i0S 6.1 update these contacts are now shared which we do not want. I have set up separate iCloud email and account for my husband. How do i ensure that i

    You can continue to use the current AppleID for iTunes, but your husband can create a new AppleID to use to create a new iCloud account that will be his own and not overlap with yours.  If you do not have another email address to use for an AppleID, just get a free Gmail account and use that.
    You can have as many AppleIDs as you want (or at least, as many as you have email addresses for).  You can use a separate AppleID for the store, another for iCloud, and even another for iMessage if you wish.
    You will want to keep the current one as the shared one for the store as all your previous purchases are permanently tied to it, and thus you need that AppleID to update or redownload your current purchased content.

  • Hello, I just purchase Adobe Premier elements 12. I installed it but the only problem is when I try to open "new project" it tells me I have to put my password in and username for the first seven days of installation, but when I do that the project never

    Hello, I just purchase Adobe Premier elements 12. I installed it but the only problem is when I try to open "new project" it tells me I have to put my password in and username for the first seven days of installation, but when I do that the project never opens, it just has the loading bar loading and then it stops, so I have no idea wat the problem is, please help

    new project help
    What computer operating system is your Premiere Elements running on?
    Have you gone through the typical drills of
    1. Latest version of QuickTime installed on your computer with Premiere Elements?
    2. Running program from User Account with Administrative Privileges as well as from Run As Administrator applied to the desktop icon
    with right click of the icon, followed by selecting Run As Administrator?
    3. Does problem exist with and without the antivirus and firewall(s) disabled?
    4. Even though the Premiere Elements 12 Editor will not open, can you open the Elements Organizer 12?
    If Yes to all of the above, please review the following for a possible solution...
    ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
    Please review and consider the above and then we can decide what next which might include trying to open
    the program directly from the .exe files.  (If Windows 7, 8, or 8.1 64 bit, Local Disk C\Program Files\Adobe\
    Adobe Premiere Elements 12\ and in the Adobe Premiere Elements 12 Folder are the Adobe Premiere Elements 12.exe
    and Adobe Premiere Elements.exe files. Double click the Adobe Premiere Elements .exe file to try to open the project.)
    We will watching for your results.
    ATR

  • I have to use microsoft office 2007 and 2003 for windows and I'm using a macbook pro, How i can get the on mac?

    I have to use microsoft office 2007 and 2003 for windows and I'm using a macbook pro, How i can get the on mac?

    You can either use Office for Mac 2011 or use Boot Camp to run Windows or use a VM, such as Parallels Desktop to run Windows. Running Windows, you'd be able to use MS Office for Windows.
    Clinton

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