TS1424 Hi I had this problem before and you fixed it. I just bought the updated phone and have no mail and it says me itunes purchases are disabled. Can you help me??????????????????

Hi I had this problem before and you helped fix it. I just bought an updated Iphone and now it says my itunes purchases are disabled. They also put spelled my name wrong and I do not have any mail coming thru. Please help me!!!!

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If your account is disabled (I assume that it what you mean by 'my itunes purchases are disabled') then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
If you aren't receiving the email to your rescue email account then you can contact iTunes Support / Apple in your country via this page and see if they can enable it : http://support.apple.com/kb/HT5699
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
Not sure what you mean by 'they also spelled my name wrong' - where are you seeing it ? Your name should be appearing how you entered it.

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I purchased two songs on my iphone and it did sync with itunes. Then i put the two new songs in a music folder and it won't sync the songs to the folder on my iphone. same phone same computer never had this problem before.

i purchased two songs on my iphone and it did sync with itunes. Then i put the two new songs in a music folder and it won't sync the songs to the folder on my iphone. same phone same computer never had this problem before.

In iTunes, try signing out of your Apple ID & then back in: click on iTunes Store on the left sidebar of iTunes, click on your Apple ID on the top right, sign out, sign back in. Then try to sync your purchased music to your phone again.

I am using Windows 7 Home Premium 64-bit OS. I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installa

I am using Windows 7 Home Premium 64-bit OS.I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installation process it gave me an error message that said:
Runtime error!
Program C:\Program Files\iTunes.exe
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I quit the installation, uninstalled iTunes and rebooted my computer. I now receive a similar message with a slight difference:
Runtime error!
Program C:\Program Files (x86)...
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I did not leave anything out from the error message. It doesn't point to a specific file, it just ends with "(x86)..." Every time I boot up my computer, this error message pops up on my desktop.
How do I repair this issue? I have found multiple suggested solutions but am unsure which one is the best, and I don't want to try a bunch of different things for fear I may make the problem worse. I would like to try and fix this myself if possible but I need to know if that is really possible or if I need to take my computer to someone for repairs. Any suggestions will be greatly appreciated!!

Hi lustyln,
I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
For reference, here are your product specifications:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
To get your PC software back to how it was when it was first purchased, run a system recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
I hope this helps.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio. Can you please help and tell me what i need to do. Thank you

I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio. Can you please help and tell me what i need to do. Thank you

Make sure all of the videos used in the project that is having that problem are from the same event. If they are from multiple events, move them all into one event.

My phone is not working at all. I had this problem before and I was trying to find a solution. However, at Apple Store in UK I was told to send my phone to Canada due to fact that I bought it there. What should I do and who will cover all my payments?

Hello,
My phone is not working at all. I had this problem before and I was trying to find a solution. However, at Apple Store in UK I was told to send my phone to Canada due to fact that I bought it there. What should I do and who will cover all my payments for a mail?
Thank you!

The iphone warranty is not international. It is based from the original country of purchase. You will need to ship to someone you know in the Canada to bring it to Apple for evaluation. Then that person will have to ship the phone back to you. Shipping and insurance will be at your expense. In the terms of the iphone warranty:
http://images.apple.com/legal/warranty/docs/iPhone_4_warranty.pdf
IMPORTANT RESTRICTION
Apple may restrict warranty service to the country where Apple or its Authorized Distributors
originally sold the Apple Product.

My itune gift card says it's not authorized. I've tried to redeem by typing in upper case letters and lower case letters. I've never had this problem before, what do I do so I can use this gift card?

I bought an itunes gift card yesterday and I have tried to redeem, but when I do I get a message the card has not been authorized. I have typed in typed in the code as seen mostly upper case and I have tried lower case also. Neither is working. I've never had this problem before. Should the store where I purchased it from done something to supposedly "activate" it. I'm at a loss. I do not have the store reciept a friend does, and I'm sure she desposed of it.

Yes, the retailer is supposed to activate the card. Otherwise they'd lose hundreds to shoplifting. What you normally should do is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or this was a gift so you cannot contact the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

When I try to import pictures from media card to iPhoto, I'm getting the error 'The following file could not be imported. The file is in an unrecognized format.' The file is a jpeg and I've never had this problem before.

When I try to import pictures from media card to iPhoto, I'm getting the error 'The following file could not be imported. The file is in an unrecognized format.' The file is a jpeg and I've never had this problem before.

What version of iPhoto?
What colour profile is the shot?
As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

HT4061 I cannot switch my IPAD on and it will not power up - i had this problem before and cannot remember how we fixed it?

Can anyone help us please?
I cannot switch my IPAD on and it will not power up - i had this problem before and cannot remember how we fixed it?

Press and hold both the home button and lock button until the apple logo shows up.

I am trying to upload pictures to website, but get an error message saying that server redirection is not suppoerted. What is this, and why does it happen? I've never had this problem before and it started after Firefox update yesterday.

Trying to upload pictures to a website, but it doesn't work. After going thru the whole process, I get a message saying; the server attempted to redirect you. Server redirection is not supported. This only happened after I updated Firefox. Never had this problem before.

Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa

Trying to sync iPhone to pc but keeps getting internal device error on screen, also showing only 4gb size instead of 32gb. Uninstalled iTunes from pc and reloaded. Powered back up and all songs and info still in place. Anyone had this problem before?

Trying to sync iPhone to pc but keeps getting internal device error on screen, also showing only 4gb size instead of 32gb. Uninstalled iTunes from pc and reloaded. Powered back up and all songs and info still in place. Anyone had this problem before?

Doublechecking something Emcee. I see you've got Windows 7 x64, so I'm assuming you've got at least 4 GB of RAM. Do you also have an NVIDIA USB EHCI chipset on that PC? If so, see the following Microsoft document:
[You encounter problems when you move data over USB from a Windows 7 or Windows Server 2008 R2-based computer that has an NVIDIA USB EHCI chipset and at least 4GB of RAM|http://support.microsoft.com/kb/976972]

Me and my husband just got new phones, he got the IPhone 6 and I got the 6 plus. For some reason he is recieving my text messages. We share a Apple ID, but we always have and never had this problem before. Please Help!!!!

I Need help, my wife and myself just got new phones. I got the iPhone 6 and my wife got the 6 Plus, we set our phones up and for some reason I am recieving all her text messages. We share the same Apple ID, but we always have and never had this problem before. Someone please help, this is driving me crazy. I appreciate any and all help. Thank You!!!!!

Using More than One iDevice on the Same Computer
This applies mainly to couples who are adding another device and do not want their email, messages, etc. being duplicated on both devices. To begin read: How to use multiple iPhone, iPad, or iPod devices with one computer. You need to establish a separate Apple ID and password for whomever will use the new iDevice. See Apple - My Apple ID and Frequently asked questions about Apple ID. The easiest way is to do this on the computer using iTunes: iTunes- How to set up an Apple ID within iTunes.
On the computer create a new user account for the person with the new iDevice. This will be the user account that person will always use. He/She will no longer use the other user account. This way that person will have a separate iTunes Library. Note that once done you cannot "share" apps under a single Apple ID. Each of you must purchase your own apps under your own Apple ID. When you decide to split up like this one of you will need to re-purchase the apps that they want to use.
Start by transferring the new device(s) to a new account along with all your data. Save any photo stream photos that you want to keep to your camera roll (unless they are already in the camera roll) by opening your Photos app, tap on Albums icon at the bottom. Now, tap on My Photo Stream album; tap Select; tap on the photos you want to select;, tap the share icon (box with upward facing arrow) in the lower left corner; then tap Save to Camera Roll.
If you are syncing notes with iCloud that you want to keep then you need to open each of your notes and email them to yourself. Later you can copy and paste the text into new notes created in your new account.
Tap on Settings > iCloud > Delete Account (only deletes it from this device, not from iCloud; the person keeping the current account will not be affected,) provide the password to turn off Find My Phone and choose Keep on My iDevice when prompted. Sign in with a different Apple ID to create your new account. Choose Merge to upload your data.
Once you are on separate accounts, you can each go to icloud.com and delete the other person's data from your account.
Note: The essence of the above was created by user, randers4. I
have made substantial changes to improve readability and syntax.

Has anyone else had a problem with data? after updating my phone to the new update, i have all this data, and keep getting notifications that my data is getting high. i never had this problem before.

has anyone else had a problem with data? after updating my phone to the new update, i have all this data, and keep getting notifications that my data is getting high. i never had this problem before.

fair enough. No need for any unnecessary posts either. You issue had been addressed ad nauseum already in this forum had you bothered to search this forum (as forum etiquette would dictate) before posting.
In any case, I hope that your problem was solved.

I just put some music into itunes, and it wont transfer into my phone. i never had this problem before.

I just put some music into itunes, and it wont transfer into my phone. i never had this problem before.

Sounds like you synced your new phone to his backup, not yours. Reset the phone and try again. Or maybe Restore will let you resync it, I'm not going to try it on my phone to find out.

My itunes id is blocked by apple because of an internal problem trying to update the itunes version, apple support is not helping at all and I need to update all my application. Is anybody you had this problem before? and how did they help? thanks

my itunes id is blocked by apple because of an internal problem trying to update the itunes version, apple support is not helping at all and I need to update all my application. Is anybody you had this problem before? and how did they help? thanks

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

It won't let me drag an effect from the browser all of a sudden. I have always been able to do before. I am using effects from favorites bin and when I try to drag it, it won't move. I have never had this problem before. Please help.

It won't let me drag an effect from the browser all of a sudden. I have always been able to do before. I am using effects from favorites bin and when I try to drag it to the timeline, it won't move. I have never had this problem before. Please help.
P.S. I have tried other effects including transitions and it still won't let me drag.

Wow that was really quick, thank you so much. Im not sure at all which version it was because i said it was around 4 years ago he bought it. I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names. isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
sarucia

TS1424 Hi I had this problem before and you fixed it. I just bought the updated phone and have no mail and it says me itunes purchases are disabled. Can you help me??????????????????

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