TS1424 How do I dispute an app purchase that I didn't make?
I received a charge for 3 apps that I didn't purchase...what do I need to do to resolve this?
Thank you,
You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
Similar Messages
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Hi,
got some itunes gift cards for my birthday. I still had like $24 left when I opened up my itunes today it showed that and then outta nowhere it said I only has $2 and change left. I didn't spend any of it. Check my email and there was apparently an app purchase on the 7th or 8th for some poker app and chips. I didn't make the purchase. What do I do? I know something is wrong because when I tried to log in it said that my account had be disabled for security reasons. Who do I contact about this, and how?
Thank You.I just remembered some more information actually, my brain obviously isn't working. There is a way to report issues within iTunes via your purchase history. You go into your account > purchases > purchase history, and at the bottom is a button which says "Report Issue" or something like that. Less direct, but I also forgot to mention that the number above will get you to anything Apple related, and the people you eventually speak to are extremely knowledgable and friendly.
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I have been billed for in-app purchases that I didn't make - what do I do?
I ahve been billed for an In-app purchase I didn't make - my account wa shut down - what do I do??
Contact Apple and see what they can do about it (maybe a refund)
Change your iTunes password -
How do I terminate an app purchase that charges me monthly?
How do I terminate an app purchase that charges me monthly?
Purchasing and managing auto-renewing subscriptions -
http://support.apple.com/kb/HT4098 -
HT4009 How do I get a refund for an In-App purchase that I didn't receive?
Does anyone know how do I get a refund for an In-App purchase that I didn't receive?
If the In-App is iGestA please contact me with email. I will give you a free code. The email is evaible on itunes store
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TS1424 How do I cancel an app purchase?
How do I cancel an app purchase?
All purchases are considered final - you can try contacting iTunes support but they might not give you a refund or credit : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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How do I remove a purchase that I didn't make
Some downloads are showing up on my account that I didn't purchase. How do I resolve this?
iTunes Store: What to do if your account has been compromised
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How do I contact an App developer about in-App purchases that were charged to iTunes account in error?
In-app purchases go through your iTunes Support, so they should be the people that you contact (the developer won't be able to refund you) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I Just received a receipt from the App Store. It was for opening one section of a game when I had already bought the full game. I went to the bottom to check on my purchases. It took me to the App Store for view history. I entered my Apple ID and then it switched me to ITune which doesn't work on my iPad! And yet it showed activity in ITunes. A few months ago I had a purchase show up that I didn't make. I contacted the developers because I love their new products so much and wanted to see if it might be a bug in their system because the confusion was within their games only. I would REALLY like to view my APP STORE history but it only lets me get to the part where you can open the apps that are showing. Is their a way to view my full APP history, with dates, money spent etc? I would love to know how to get there. Thank you, Diane Maya
Pay attention to the numerous posts on this tonight.....try again tomorrow.
GB -
I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I dont care if i owe apple's itunes appstore a few dollars over 2 in app purchases i never meant to download in fact the whole app itself i wanted to delete...but out of the hundreds (maybe lower thousands) fof dollars in music and apps and whatever else, that i rightfully purchased over the passed couple of years....should *NOT* have the upgrades and/or previous purchased songs withheld from me over $3 in accidently purchased add ons through an existing app i deleted an disliked anyway
Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
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HOW DO I HIDE & UNHIDE APPS PURCHASED IN APPS STORE PURCHASES LIST ON MY MAC
HOW DO I HIDE & UNHIDE APPS PURCHASED IN APPS STORE PURCHASES LIST ON MY MAC? MAVERICKS 10.9.5...
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hi, i downloaded call of duty black ops on my iMac, and i had in app purchases, and it asked me if i wanted to restore them, but an error occured and I had to click cancel, now I don't know how to restore the in app purchases, does anyone know?
The developer would know, at least they should help troubleshooting.
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how can I get an in app purchase that never synced w/ imac onto comp from my old 3g so that i do not have to 'repurchase' for the 4 (2 apps are groove and doodle buddy)?
SO, do I delete the app off of both the old 3g phone AND the imac, then reinstall on ONLY the imac, then re sync? OR, should I delete off computer, repurchase on computer then re-sync with new iphone4? I realize this is kind of roundabout, but the issue I ran into was too much stuff on my old 8GB 3G, and I was stuck on iOS3 FOREVER (couldn't upgrade to iOS4) soooo, I deleted a whole bunch of piddly apps from the phone ONLY, which then allowed me to update to iOS4 (on the 3G). Then, I could sync (which I did, but obviously not everything transferred, b/c when I synced the new 32 GB iphone 4, there are particular apps {doodle buddy and groove, my tap fish...} that are missing the in app purchases, but these are still on the old 8GB 3G). I am so confused....
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HT1766 How to recover all my apps purchased form App store on my new iphone ?
How to recover all my apps purchased form App store on my new iphone ?
If your former iPhone or iOS device was backed up wirelessly with your Apple iCloud account, when going through the setup assistant with a new iPhone you are prompted to transfer the backup for another iPhone or iOS device. A record of all apps that are or were on the the other iOS device will be transferred to the new iPhone along with all other data included with the backup. Each app will be downloaded.
Or all apps can be re-downloaded manually by the iPhone one by one, or if all apps are in your iTunes library on your computer you can transfer the apps to the new iPhone via the iTunes sync process. -
How to turn on in app purchases on my ipad
how to turn on in app purchases on my ipad
Change Settings > General > Restrictions > In-App Purchases to 'on'
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