TS1424 how do i speak to someone about getting a song that i downloaded that only plays for 40 seconds fixed? ive been trying to contact apple for ages on this page it just sends me in circles

i downloaded a song thats 3 and a half mins long and it plays for 40 seconds but i cant speak to apple about it because everytime i try find an address through this site it takes me in circles, wish a big company like this would make a site that is easy

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes (or delete it from your iPod and re-download it via the Purchased tab in the iTunes store app).
If you aren't in a country where you can re-download music or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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