TS1424 How do u get a refund when the app fails to work and the app knows it but keeps charging???

How do I get a refund when an app fails and the company knows it but still charges you?

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

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Hi does anyone know how i can get a refund on here i bought 3 songs and they dont play the full song.

hi does anyone know how i can get a refund on here i bought 3 songs and they dont play the full song.?
-Thanx you XO

First, how are you trying to play them? You need to play them by clicking on library on the left side of iTunes and clicking on music. The whle song will play by doing this.

I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

I have also retarted twice...

I have MAC OS X 10.6.8 (up-to-date). How can I get screen mirroring to my Apple TV to work? The icon does not appear at top status bar..

I have MAC OS X 10.6.8 (up-to-date). How can I get screen mirroring to my Apple TV to work? The icon does not appear at top status bar..

Welcome to the Apple Support Communities
See > http://support.apple.com/kb/HT5404 AirPlay Mirroring is compatible with Mid 2011 and newer MacBooks Air, and OS X Mountain Lion.
As you have Mac OS X Snow Leopard, you haven't got a compatible MacBook Air, so you can't use AirPlay Mirroring. However, you can use a third-party app as AirParrot to mirror the MacBook onto your Apple TV > http://www.airparrot.com

My iphone 4 the vibrate has stopped working and the txt tone wont work even tho it says its got a tune and when i go to turn it up on side buttons it say (headfones) but they arent plugged in, but the sound works when someone rings me???

my iphone 4 the vibrate has stopped working and the txt tone wont work even tho it says its got a tune and when i go to turn it up on side buttons it say (headfones) but they arent plugged in, but the sound works when someone rings me???

ATtempt to power off your device and power it back on, if that doesn't work reset all settings should resolve it for you

What's the go with this latest update. Half my apps don't work and the iPad runs slower? How do I go back to the old operating system?

What's the go with this latest update. Half my apps don't work and the iPad runs slower? How do I go back to the old operating system?

Make sure your apps are updated. You might try Settings > iTunes & App Store > Automatic Downloads - Updates = "On".
You cannot go back to an old operating system.

About three days ago my ipod said i needed to sync and so i did . when i did it stop working and the wifi is grey out and says no wifi . Ive tried rebooting it , reseting , restarting but nothing seems to work . Can anybody help me ? Please !

About three days ago my ipod said i needed to sync and so i did . when i did it stop working and the wifi is grey out and says no wifi . Ive tried rebooting it , reseting , restarting but nothing seems to work . Can anybody help me ? Please !

Hello Philly,
I believe that when you reset your ipod(command given from the computer, right?) touch WHILE the ipod was updating, It cleared the system in the middle of writing files, thus corrupting(equivalent of cutting of in the middle of a sentence) the basic running system.
I suggest you go to an apple store and ask for a technical diagonosis in person. they may offer to help if the problem is fixable. If your ipod is still under warrenty, i would guess it would be free/low cost.
~Remember, I am just giving an educated guess on limited information

HT204053 How do I get a refund when I got over charged? (I clicked one storage space for iCloud for $40, then changed my mind and clicked the $100 and got charged for both.

I logged in to iCloud to pay for backup storage. I clicked on the 20GB option for $40, then changed my mind and clicked on the $100 for 50GB storage space. I thought the $100 50GB would over ride the $40 for 20GB, but I got charged for both.
How do I get a refund? Also I don't really know how much space I really need on iCloud.
Thank you for your answer. :)

This has always been an unclear topic; Apple has said you can contact them within 15 days for an iCloud storage refund, but has not said what the appropriate contact is. Maybe someone else has done this before.

How do I get a refund when cancelling a subscription within 30 days

I subscribed to Adobe ExportPDF. It would not work for my application and I have spent an hour trying to get my refund for cancelling. I stopped the annual renewal and I think I have cancelled. I used a live chat and the rep gave up, said he was escalating my request
HELP!

Jyh-Jiun Liou, The answer I got was to call Adobe, but I can't find a phone number anywhere on the website. I tried one number in California, but th wait time was 1 hour 36 minutes and I didn't have that kind of time.
All the web pages tell me to use live chat and of course the live chat person didn't know how to answer the question either.
If you can provide a phone number, I'm willing tor try calling.
jim

TS1424 How do I get a refund on an app download?

I just downloaded and paid $14.99 for PocketCloud Pro. I had NO IDEA that that was a MONTHLY FEE!
I want my money back.
Thanks

If you mean you purchased it by mistake... you can try and get a refund...
Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us
But it is stated that all Sales are Final...

Hey, when i deblockaded my ipod nano 5thgen, all the songs and vids' dissapeared but my memory is still filled as 'others'... How do i get my music back? (restoring doesn't work cuz the songs were from a laptop, but it crashed...) thx!!

Hey everyone, when my ipod( nano, 5th generation) was stucked, i deblockaded it, but then all the music and video's dissapeared.... And when i check thee info it says '6.4 GB others' and '567 MB free.... And don't know how this could happen but i really want all my music back!! And i cant put all the songs back because the laptop i used for this ipod crashed and it's still in the store to ffix it... So now i have a lapop that i borowod from the store but i only have 100 songs on that laptop ( manual mode, so i can put them on the ipod but i cant tpuch the others) and that means i would download 1200 songs, and that really takes a long time... And my memory is full, so i can't put new songs on it.... S, the question: is there a way i can get all my songs back?? And if that is impossible, how do i clear my memory, so it's free for new songs??
Already thanx a lot!!
mmuuuuaahh,
Charlaih

Well, shut my mouth! There was a similar question over to the right about a 6th generation nano repeating over and over again -- I read the answer to that one, followed the instructions, and holy crap, it's back to normal.
Is there a name for this when you end up replying to your own aggravating question? That's what I did. Now I can go out and listen. It's only 91 degrees. Heaven. Thanks, Apple.

How can I get AirPlay mirroring to fill widescreen? It works automatically for apps built for apple tv, but not Hulu Plus, for example, which letterboxes.

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How can I get mirroring to fill the entire tv screen, regardless of the app? Thanks.

Guys. Let's not get confused here.
-AirPlay mirroring feature 'mirrors' what's on your iPad 2 or above or your iPhone 4s on to your big TV via the Apple TV black box.
-Video apps that stream video (like native YouTube app) uses AirPlay which is different to mirroring.
-When you use the 'mirror' feature you get black bars all around (left/right & top/bottom)
-There are Games that use the full screen via the AirPlay mirroring feature and there are games that don't. It depends on the Game. For example download Asphalt 7:Heat and you'll notice you get widescreen display on the big TV but if you play Batman or Max Payne or others that don't support AirPlay mirroring then it you get black bars left and right.
-What's neat about the AirPlay mirror feature is that when you play Asphalt 7 with 'mirroring' set to on, the race is shown on the TV while your iPad shows something completely different (the route in real time with your rear view mirror)
-The Apple iPhoto app on your iPhone 4s or iPad 2/3 with AirPlay mirroring feature on you get a different experience. All of a sudden it goes full screen, and you are presented with their iPhoto logo.
-Those who have the first generation iPad don't have mirroring capabilities so the Asphalt 7:Heat games feature aren't available or the iPhoto app features. With iPad 1 you can only stream video or music or image slideshow (which all stream full screen). iPad 2 and iPad 3 can also do this but with the added benefit of 'mirorring' what is displayed on the iPad screen. Some apps take advantage of this, some don't.
There are no special setting on Apple TV to get rid of the black bars. You may be able to change the zoom settings on your actual big TV.
Hopefully this will clear this all up. I have the iPad 1 and recently upgraded to the new iPad 3. I also have an iPhone 4s. Same issues.
I don't think the AirPlay 'mirror' feature has developed fully yet. It has it's limitations but also has its advantages.

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Contact them. Or have you?

TS1424 How do u get a refund when the app fails to work and the app knows it but keeps charging???

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