TS1424 I am very upset as I cannot get phone support for my problem...maybe someone out there can help.   How can I delete a rented movie from my ipad???  I have held down the button and also it has a cloud on it., and one of them has a grey box and no mo

I am having a problem deleting rented movies.  One shows up as a grey box.  Apparently it never downloaded.  Plus two more that I have watched are still there. Any suggestions.???

This is a user to user help forum only. You are not addressing Apple here.
My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3.

Similar Messages

  • HT204291 how do I watch a rented movie from my iPad 3 on the apple tv

    plz answer

    You can't.  When you rent a movie, it can be played only on the device where you obtained it.  If you want the flexibility to change your mind, the original download must go to your computer's iTunes.

  • HT4623 just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. I have held down the home button and on/off switch several times to reset, but same problem persists.

    just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. Then comes back on and just sits.I have held down the home button and on/off switch several times to reset, but same problem persists.

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  • Mt iPhone shows unread messages that aren't there! I have held down the power and home buttons until blank screen and apple icon appear only to find it is cleared, but within minutes the unread messages reappear! Please help

    Mt iPhone shows unread messages that aren't there! I have held down the power and home buttons until blank screen and apple icon appear only to find it is cleared, but within minutes the unread messages reappear! Please help

    Have you restored the iphone through itunes?
    You say the unread messages aren't there but then they appear?

  • I can't delete a song from on-the-go playlist.  I've got a classic 80gb.  I've held down the button but nothing happens.  Any suggestions?

    I can't delete a song from on-the-go playlist.  I've got a classic 80gb.  I've held down the button but nothing happens.  Any suggestions?

    bostonshazzer,
    What model iPod do you have?  This feature is not supported on all models. You are positive you are holding down the Select (Center) button with the song highlighted until it disappears?  Are you sure you are in your On-the-Go playlist and not just a regular one?
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  • How do I delete an iCloud account from my iPad that I no longer know the password for and have no access to the email account to change it?

    How do I delete an iCloud account from my iPad that I no longer know the password for and have no access to the email account to change it?

    You will need the password. If you can't get it reset via http://iforgot.apple.com (if you remember the answers to the account's security questions then you should be able to reset it via them) then try contacting Support in your country, they should be able to reset it.
    Contacting Apple about account security : http://support.apple.com/kb/HT569
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html

  • How do I delete my iCloud account from my iPad 2 when I don't know the password to that account?

    How do I delete my iCloud account from my iPad 2 when I don't know the password to that account?

    Try going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • How do you play a rented movie from my iPhone 4S to the TV through airplay and Apple TV?

    I attempted to rent a movie on my iPhone 4S and play it through airplay to my Apple TV. I could not at any time view any video from that rental but could here the soundtrack. Is there some setting/adjustment that I failed to complete?

    To answer quickly, you cannot move a rented movie from your iPhone to your computer (or anywhere else). You'll have to watch it on the phone.
    Regards.

  • I have rented movies on my iPad which have been watched but i cannot get them to delete off of my iPad.  Any suggestions?

    Can any one tell me how to delete "rented" movies from itunes off of my ipad.  They have been watched and are expired but I cannot get them off of my rental section

    You are trying to watch the movies in the videos app .... Correct?
    If you are getting a black screen in the videos app, here are several things that you can try.
    Quit the app completely and then try try again.
    Go to the home screen by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the videos app. Tap the home button again. Lanch the videos app and see if the movies will play.
    If that didn't help, try a reset.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Sometimes this will work ....
    Swipe to the right from your first home screen to get to the iPad Spotlight search. Type in the name of any of your movies in the field at the top. When the movie appears in the search - tap on it and it should start to play. Let it play for a minute or so - hit done - go back to videos app and see if all is OK.

  • How to overcome error of rented movies downloaded to iTunes, not being copied to the iPad?

    I have downloaded two rented movies from the iTunes Store to iTunes 10, plugged in my iPad and continuly receive an error msg that "The Movie(s)" was not copied to the iPad because it (they) cannot be played on this iPad.  I've found this exact error on-line and Apple suggests that iTunes version 10 corrects this issue ... "Obviously it doesn't!!!"  I have researched this issue for three days now and every indication is that there should not be any problems, that all my software, downloads, iPad updates are up-to-date.  Any suggestions would be greatful.

    Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
    Do not change your settings.
    Edit

  • My ipod won't turn on even after i held down the buttons

    my ipod won't turn on, i tried holding down the 2 buttons at the same time but the illuminated apple sign keeps appearing, when that stops it goes to a white screen and when that finishes it goes back to the apple sign

    You might want to look at this previous discussion.  It has ten pages of replies:
    https://discussions.apple.com/thread/2643111?tstart=0

  • I recently bought my friend's iPhone but he never reset the phone or anyhing so every 2 seconds i get a popup for him to sign into his iCloud account. How can i reset the phone so that I can sync my accout to it and not be interrupted anymore??

    I'm at a complete loss, if anyone can help I'd greatly appreciate it

    I've done that multiple times but the message still comes up and I tried to erase everything but I need his password to do so.

  • How can i use a song as a ring tone from a cd i have loaded on the 4s

    How can i use a song as a ringtone from  a cd i have loaded on my iphone 4s

    The weird thing is, when u make your own ringtones, they sound terrible when set as a ringtone (really tiny and generally awful), but when u set them as a text tone or any other alert they sound great (like they do when u play them through the music app).
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  • How to get phone support for Aperture?  Cannot install.

    I am so frustrated with Apple. I just purchased Aperture from the store. I typed in the serial number on the Install guide, and it tells me it's not a valid serial number. So I also have a valid support ID, but I haven't found anywhere on the Apple website where I can use this ID to get support. Is the message that Apple only supports amateur users, but pro-users are on their own?
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  • How do you delete a rented film from Apple TV before the expiry date?

    I rented out a film, but I don't want it to stay on the Apple TV, I have just bought it, but cannot delete it, there is no trash can on the screen, SOMEONE HELP!?

    Have you watched it?
    If so it'll expire in 24-48 hours anyway.  If not start play and stop and it'll do the same rather than sitting there for 30 days.
    Accidental rental or something?

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