TS1424 I bought 1 song that was 1.29$ and a day later I got an email saying that I owe 1.29$ to Apple but I had money on my iTunes account because I just got an iTunes card, so why is it charging me to a credit card?

I bought a song that was 1.29$ on my iTunes with my iTunes cash and it docked off 1.29 as usuall but a day later I got got an email telling me that I owe 1.29$$ to Apple, so that doesn't make any sense!

You will have to pay the owed amount with a valid card that has money on it. Once that is done, change the card to none and then it will use your store credit on future purchases.

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So I need to buy a TV series on my family's account, and we want it just to charge the credit card and not the money from an iTunes Card that's already on the account. Is there any way to do this?

So I need to buy a TV series on my family's account, and we want it just to charge the credit card and not the money from an iTunes Card that's already on the account. Is there any way to do this?

I am pretty sure it will always use the credit card unless payment method is set to none.
That has been my experience anyway.
They already have the money from the gift card so would rather collect from your credit card.

Ok, So I just purchased a song, and we it got done loading. I went to listen to it and It wouldn't play at all. This isn't the only one I bought a song that will only play half way. What can I do to fix this?

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Hi..
Try re downloading the song.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT1725 What if I download music from my friends computer with his account and there's a song that shows up in my music library but I can't play it because it didn't finish downloading. What can I do to finish downloading it ?

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You're right, it would have been covered under warranty. But because of the user damage, chances are there's a 200-something dollar fee . If you explain to them that it had a defect previously, they might replace it for you at no charge. **MIGHT**. But they would have to believe that it had a defect previously.

I bought 2 songs that can not be played or copied

Yesterday I bought 2 songs but one can not be played at all and the other you can listen just a few seconds. You can not even play them in itunes. I've previously buy other songs that don't have any problems. When you see the files they seem complete because they are more than 2 minutes long as the songs.
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This script will relink dead tracks if they are still n the iTunes folder.
-> iTunes Track CPR v1.3
"This script attempts to locate the files of so-called "dead tracks"--iTunes tracks designated with (!)--that you assume are not actually missing but are still located in the iTunes Music folder in their "iTunes File Order" (Music -> Artist -> Album -> file.xxx). Any correct files found will be added to iTunes and will replace the "dead track" in each playlist it appears in (except Smart Playlists). "
This script will identify songs that iTunes cannot find.
-> List MIAs v1.2
"This script checks your iTunes Library for missing (and presumed "dead") tracks--those that iTunes is unable to associate with a local file and which are listed in iTunes with a "!"."

HT203167 I am trying to transfer itunes songs that were purchased using a previous apple id and windows pc ( I now have a Macbook pro). I know the previous apple id, but have forgotten the password.

I am trying to transfer my itunes songs that were purchased using a previous apple id and windows pc ( I now have a macbook pro). When I try and download the itunes files, a message appears telling me that 7 songs purchased under the old apple id cannot be added to itunes on my macbook( the rest are added ok). I know the previous apple id, but have forgotten the password. When I try and retrieve the password using the security questions, I am asked for my birthdate. When I enter my birthdate, I am told this information is incorrect! Thats as far as i can go!
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You need a third-party program lke one of those discussed here:
newer copy

Just downloaded DW CC. Bought expensive book that tells me to use "Expanded Workspace" but the only options I see in window or workspace button are "Design" Extract" and one other. No where can I find "Expand" or "Compact" which the books says are the two

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Glad to be of help .
I won't be spending any more money on expensive books now that I know you can't actually get one that applies to the latest version.
Don't get me wrong. I like books. Classroom in a Book series is an excellent resource to have. You will learn a lot from it. Just don't get side-stepped by Creative Cloud's update schedule. No publishing house can keep pace with it. If you stay informed about new releases from Adobe's "What's New" Blogs, you will get your money's worth out of your books. Online Help (F1) is another good resource to use since it is updated fairly often.
Nancy O.

I bought a song from the dixie chicks and i can't play it, i tunes keeps telling me that my computer isn't authorized and when i try to authorize my computer a window comes up and tells me i am already authorized

I bought a song from the dixie chicks and i can't play it, i tunes keeps telling me that my computer isn't authorized and when i try to authorize my computer a window comes up and tells me i am already authorized

Click here and follow the instructions.
(30335)

I bought several songs that didn't download due to error 403

Please help. I bought several songs last night (69?), and only 25 downloaded before I got an error. Now, how do I go back and download purchased songs?

Sarah, welcome to discussions! In iTunes, did you go under Advanced>check for purchased music to try to restart your download?

HT2534 I followed the instructions on how to set up an Apple ID without using a creditcard or iTunes card many times on several devices, but I still do not get the NONE option on the billing page. Please help??

I followed the instructions on how to set up an Apple ID without using a creditcard or iTunes card many times on several devices, but I still do not get the NONE option on the billing page. Please help??

Follow the steps on this page when creating a new account http://support.apple.com/kb/HT2534
e.g. if using a computer's iTunes : https://discussions.apple.com/message/24321860
If you've already created an account and are being prompted to review it when trying to see it then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054

I need help changing my security information because i forgot it and i clicked forgot your answers on the apple website and its sopost to send me an email saying how to reset it but i never got an email

i need help changing my security information because i forgot it and i clicked forgot your answers on the apple website and its sopost to send me an email saying how to reset it but i never got an email.

Contact iTunes support:
http://www.apple.com/support/itunes/contact/

HT2736 how to put more money on your itunes card

i need help putting more money onto a itunes gift card i got a while ago. my grandpa got it for me, now i would like to add money to it myself. but i do not have the card anymore... please help

You don't put more money on an itunes card.
Buy another card

I am paying a monthly fee for CC but cannot see any plans in my account. I just succeeded in downloading trial versions

I am paying a monthly fee for CC but cannot see any plans in my account. I just succeeded in downloading trial versions. Can you help me find how I can get the full versions that I am paying for? <Removed by Moderator>

bobodoyle I do not find an active Creative Cloud Desktop membership on the account you indicated. I would recommend contacting our support team directly at Contact Customer Care. I have also edited your post to remove your e-mail address as this is a public forum.

When I try to sync my music on my iPhone 4 I have a tab at the top that says 'on this iPhone' The music in that tab is always on my phone but does not show in my itunes library. How can I get it into my library?

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The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.

HT201441 My iphone was lost and was sent to lost mode after some days I found my iphone but it was disable. And now I'm not able to activate my phone. it doesn't accept the Apple ID that I used to put my phone in lost mode

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Hi Krisunita,
Thanks for visiting Apple Support Communities.
Try using these steps to stop Lost Mode from iCloud.com:
Stop Lost Mode or change your contact info
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device that’s in Lost Mode.
Click Lost Mode, then change the information or click Stop Lost Mode.
You can find this information here:
iCloud: Use Lost Mode
http://support.apple.com/kb/PH2700
If you are not able to log into iCloud.com, see this link for more help:
iCloud: If you can’t sign in to iCloud.com
http://support.apple.com/kb/ph2611
Best,
Jeremy

TS1424 I bought 1 song that was 1.29$ and a day later I got an email saying that I owe 1.29$ to Apple but I had money on my iTunes account because I just got an iTunes card, so why is it charging me to a credit card?

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