TS1424 I bought a tv series but when I play it it says that my URL is not supported by server. All my movies and music plays, but not my tv shows.

Bought tv show from iTunes but says URL not supported by server. What do I do?

i'm having the same problem and I have verified all my information but still it keeps telling me to re verify it what do i do

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Hi, i have a problem with the premiere pro,i bought but when i made the download say that i have to buy,but i bought,what i have to make?

hi, i have a problem with the premiere pro,i bought but when i made the download say that i have to buy,but i bought,what i have to make?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

My ipod displays an icon of a cable and the itunes logo but when plugged in, my mac says that it can not verify my device

My ipod displays an icon of a cable and the itunes logo but when plugged in, my mac says that it can not verify my device. I have a backup saved on my mac but it won't let me open it up or sync my ipod with my mac.

Hi crcascio17,
Thanks for visiting Apple Support Communities.
You may want to try some of the suggestions in this article:
iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/ts1410
Best Regards,
Jeremy

I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

The system requirements for Photoshop can be found in the following page. You can see where YOur system falls out of meeting the requirements and what systems will suffice.
Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html

I have downloaded the free trial, but when I opened Photoshop, it says that my trial has already expired. I haven't even used the trial at all yet. Help

I downloaded Creative Cloud and downloaded photoshop (64 bit) but when I opened photoshop it says that my trial has expired, and it was my first time opening it.

Adobe trial software expired early
Mylenium

When installing photoshop the computer says that I have a Beta version of Photoshop on my computer and that I should take that away! But I can´t find it.

When installing photoshop the computer says that I have a Beta version of Photoshop on my computer and that I should take that away! But I can´t find it.

run the cleaner and then try installing, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

I cannot import my AVCHD files by using log and transfer. I can see all the files, but when I add the file to import que it doesnt work, the status is a red (!) and says that its no data. I have tried with different cards and different cardreaders, but it

I cannot import my AVCHD files by using log and transfer. I can see all the files, but when I add the file to import que it doesnt work, the status is a red and says that its no data. I have tried with different cards and different cardreaders, but it is still the same. Why?!

Please give us more specific information -
What make/model camcorder are you using?
Are you absolutely certain this is AVCHD video? Tell us more about the video settings you used in the camcorder (eg, frame size, frame rate, quality level)
Why are you attempting Log & Transfer from a card reader instead of from your camcorder? Have you tried doing Log & Transfer from your camcorder?
Are the SD cards straight from the camcorder, unaltered, or are you just using the cards as storage?
Are you using FCE 4.0 or FCE 4.0.1?

Hello i just came back from the apple store and they had to restore my phone and i just downloaded all my apps and music back but my photos that are on icloud i only got 80 out of 768 back. what do i do to get all of them back?

hello i just came back from the apple store and they had to restore my phone and i just downloaded all my apps and music back but my photos that are on icloud i only got 80 out of 768 back. what do i do to get all of them back?

If you tried to restore to your iCloud backup and your photos didn't fully restore, first go to Settings>iCloud>Storage & Backup and make sure it isn't still in the process of restoring.
If the restore is complete and all your photos weren't restored, all you can do is try restoring the backup again. You might try the solution posted by ezjules in this discussion: https://discussions.apple.com/message/19518589#19518589. This involves opening the photos app after the phone restarts and you provide the passwords for your Apple IDs, then leaving it open for the remainder of the restore process.

My iPhone does not charge while I put it in charge. But when I remove charger it says that put your phone in charge. What should I do?

Hi,
my problem with IPhone 5s is, when I put it in charge it doesn't charge and when I remove charger it says that plug in the charger. In this case what should I do?

Hi Khushboo patel,
If you are having charging issues with your iPhone, you may find the troubleshooting steps outlined in the following article helpful:
Resolving issues
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge until your device turns on. This could take between 10 and 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue persists, please contact Apple Support.
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Regards,
- Brenden

HT4437 How do I get my Air Play to access my two WD Share Space and my booklive duo?. Able to access with PS3 but not Apple TV Ver 3. Have all my movies and music on it and do not want to have a computer on for it.

I had bought two Network Drives so I could watch my own movies anywhere in my house and clear up the clutter of all the DVDs, Blurays and CDs, Works greate with the PS3, Bought the Apple TV version 3 because it was smaller and resently bought the IPAD 3 and have the IPHONE 4S and other apple products.
My wish is to access my Network drives with the Apple TV - I have herd of Jailbreaking it (Not Avalible from where I can tell for the Version3) - but why didn't Apple ever think of accessing a Network drive and is their a work around for this? Should I just shutup and wait till Jail Breaking is avalible for the Version 3?.
Thank you for any help

longbeachjoe wrote:
......but why didn't Apple ever think of accessing a Network drive and is their a work around for this?
I'm sure they did think of it, but quickly discarded the idea because of the horrendous user experience this causes.

TS3899 Can't acces messages. iMessage requests a sign in but when correct apple ID sent, says to check Internet connection which is fine. Have updated OS and reset, but still won't work

Can't access messages. Asks for apple ID and when correctly entered bounces back with check Internet connection and try again. Internet fine, updated to latest OS and reset, but no improvement.

I'm having the same issue. Just hooked up a Mac Mini and running the internet just fine over wifi, but Facetime isn't working. I'm going to try resetting my router in the morning.

HT2534 I have my Apple ID but there is a pop up menu that tells me to review my info.But when i clicked Review it says that i have to put a card number and a security code,and the expiration date pls help me..

When I started to install Apps. on my iPad there,a message tells me that I have to review my Info.After clicking review there are only 3 choices:VISA,MasterCard and Amex.But we don't have credit card.What should I do?

You cannot use that ID without a credit card. You did not create your account correctly. There is very specific way in which you must create your account if you do not want to use a credit card. If you don't have a credit card, you will have to start all over again.
1. You will have to sign out of that ID before you can create a new one. Settings>iTunes & App Store>Apple ID>Sign out.
2. You cannot use the email address that you used for the first ID that you created. You will need to use another email address now
3. You have to download a free app in order to start the new Apple ID process.
Read this before proceeding.
http://support.apple.com/kb/HT2534

I want to install Mavericks, but when I try to it says that it will delete my 2004 versions of Word, Excel, and Powerpoint. I have years of work that I can't afford to lose access to, and I also can't afford the new MS Office. What should I do?

Do I just have to make do without Mavericks? I don't want to lose access to a decade plus of work, and I can't afford new versions of MS Word, Powerpoint, and Excel.

Have you checked the requirements to upgrade? You must be running at least OS X 10.6.8 on an Intel Mac to even be able to run Mavericks.
ss http://support.apple.com/kb/HT5842
MS Office 2004 was MS's last PowerPC version of Office and will not run under Mavericks. Support for PowerPC code and the emulation layer, Rosetta were officially completely dropped with the release of OS X 10.7 (Lion). You would not be able to use your Office 2004 in OS X 10.7, 10.8 or 10.9 or any future OS X - you would have to purchase an updated version of MS Office for Mac (Office 2008 and higher runs fine on OS X 10.9).
Make sure your Mac can even run Mavericks - from your post tagline, it looks like you are running OS X 10.4.11 so are you also still using a PowerPC (G4 or G5) Apple computer?.
<edit> also note in the specs in the link I posted say a minimum of 2GB, but IMO, 4GB is a better true minimum for decent performance with OS X 10.9

I want to shut down my mac pro (retina display) but when I try to it says that in the finder some operations are still open and i should go close or cancel them. The problem is that I have nothing running or in use. Is it the remote disc or what?

nothing seems to be wrong, so i am a little unsure of what the problem could be..

Press Alt, Command and Esc keys, select Finder in Force Quit and force close it. Then, you will be able to restart. You can also try to press Control, Command and Eject keys

I can no longer use the address bar to change websites. I can block text with the mouse and input a new URL but when I hit the enter key or left click on the right arrow it has no effect and the page does not change.

Also Ctrl+Enter no longer adds www+.com to words entered in the address bar. I can use bookmarks to change to other web sites or my password manager. Re-booting my laptop makes no difference. Please help.

Hey CaptRobyn,
Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. It might be related to an extension. Then you should read [[Troubleshooting extensions and themes]].
Hopefully this helps!

TS1424 I bought a tv series but when I play it it says that my URL is not supported by server. All my movies and music plays, but not my tv shows.

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