TS1424 I bought the tv show revenge. iTunes keeps saying error downloading on 3 episodes mid season. It was ok for the shows before & after???
I keep getting a download error on a few episodes of a series I downloaded...help!!!
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
Similar Messages
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can't see my video of beyonce the new one throught itunes keep saying error
Too be honest, my Mac mini is flawless, as has been my experience with every other Apple product I have bought over the years. In 26+ years of using Apple, 98% of issues is user or ISP caused.
I can see the videos fine. I hate social sites, so I cannot test the FaceBook issue. I have heard that if a FB page has a lot of Flash it can wreck havoc on the Mac because Adobe has crappy Flash for the Mac and nothing for iOS devices. If the issue is Flash, a 3rd party app, that would be Adobe's issue, Apple does not make Flash.
One thing that may resolve some connection issues is the DNS service you are using. Try OpenDNS or Google Public DNS. It is best to configure your modem/router for the DNS service, but oft times a Mac can override the preset service in the modem/router in the Sys Prefs/Network settings.
OpenDNS
208.67.222.222, 208.67.220.220
Google Public DNS
8.8.8.8. 8.8.4.4
BTW, to have your Safari window fill the screen, grab the title bar of the window and drag it to a top left corner of your display. Then go to the bottom right corner and grab and drag it to the bottom display corner. Look for this part of the bottom right corner to grab; -
I cannot get on itunes keeps saying error 7 windows error 193
i cannot get on itunes keeps saying itunes was not installed properly error 7 windows error 193
Hi there Crippsie!
If the error provided from iTunes is giving you an error code of 3001, -42110, or 5103, then you will want to see the article linked here for more information on that issue:
iTunes: Possible iTunes Store errors
http://support.apple.com/kb/ts1424
After reviewing that article, if you are still having issues, then you will want to see this link to report an issue with the rental that you have requested:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Somebody please help. I've been trying to purchase Logic Pro for the longest time and my App Store keeps saying, Error try again later. It's really bothering me. I need Logic Pro immediately and the App Store refuses to cooperate with me.
Restart your computer and try again
never hurts to try. ha -
I purchased several episodes of a TV show. I don't want the HD version. It takes up too much space. So I have the regular version. For the last two years I tunes has been trying to download the HD version. I get so frustrated with this, I barely use Itunes at all.
Once an item enters your download queue, you can't delete it. You can let the download complete and then delete the unwanted item. Or, contact the iTunes Store Support Team to have them remove the item from your download queue. Contact the here: https://expresslane.apple.com/Issues.action
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I rented a movie from itunes and it keeps saying " an error has occured please try later" , it has been 24 hours still not working , thanks
Hi there Crippsie!
If the error provided from iTunes is giving you an error code of 3001, -42110, or 5103, then you will want to see the article linked here for more information on that issue:
iTunes: Possible iTunes Store errors
http://support.apple.com/kb/ts1424
After reviewing that article, if you are still having issues, then you will want to see this link to report an issue with the rental that you have requested:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
My iPhone5 is in recovery mode, Itunes keeps saying error 9 occurred
My iPhone 5 keeps going into "recovery mode" unexpectedly. I've restored and updated it at least 3 times. It is now in recovery mode but cannot be restored because "error has occurred (9)" I'm in the US for a few months but live in Canada so I can't talk to an apple store. Any ideas how to fix this?
Hi Angie,
The article that I have provided a link for below has information concerning an Error 9:
http://support.apple.com/kb/TS3694#error9
Cheers,
GB -
Below are the details of my failed Photoshop CC install. This has happened 3 times. Any answers out there?
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Calvin\AppData\Local\Temp\{1F34A67E-0B69-4F30-9439-A4906B06D979}\Photoshop_15_L S20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.comThe exit code you are receiving is due to a security patch which you need to install before you can install the C++ redistributable.
i.e. You have to make sure your computer is up to security standards, all patches installed: Please see the Javascript security patch at the following page:
http://www.microsoft.com/en-us/search/Results.aspx?q=exists%20with%20code%20-2147024546&fo rm=DLC
Then you install your C++ with the below link.
Download Visual C++ Redistributable for Visual Studio 2012 Update 4 from Official Microsoft Download Center
Then you can install your Photoshop/Lightroom bundle
Security is everything these days. Think about putting your system on an auto-update for security related patches, or due to 'other issues' if you'd rather, simply make it a rule to run the system update when you're checking your mail, that way you'll always stay up on the security updates. *IF* your system is vulnerable, to a javascript exploit, even if you are running HTTPS everywhere, you are at risk. Not only are you at risk, but every computer you come into contact with is then also at risk. Be kind to your internet neighbors and if you have any questions, see
http://www.eff.org <-- they have some great tools and 100% reliability.
~elaine. -
my iphone 3 or 3gs got blocked when my mate was trying to get into it and blocked it and i unblocked it now im trying to activate it and it wont activate and ive tried to put diffrent sims in it and itunes keep saying theres no sim card in plz dissconect and connect again
sounds like the phone was previously jailbroken. It will never work again.
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turned of randomly.
have tried-
pressing the home and lock button at the same time
plugging it into itunes and restoring(still does not work, keeps saying error 28)
any other suggestions
i have not dropped it in the past
i just got this phone
PLEASE HELP!!!See This Discussion > https://discussions.apple.com/thread/4087808?start=0&tstart=0
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my iphone 5 wont turn on and in itunes it says error 21 what can i do please help, can it be the battery?
Hey pilisaez,
Thanks for the question. The following article outlines restore error 21:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Thanks,
Matt M. -
Ok I just recently bought an album on itunes, the songs arent showing up anywhere, when i go into the purchased section on itunes it says "downloaded". Whats the problem?
Perform a "hard reset" on the device by pressing down and holding the home button and the sleep/wake button for up to 30secs. until you see a black screen with the Apple logo, then release.
Then test to see if it solved the problem. -
I bought two audio books on iTunes but they will not play. My old books play without issue but the new ones do not.
Did you copy your actual iTunes content from your computer before reinstalling iTunes, or did you just copy your iTunes library which only contains the pointers to your songs / books locations ?
You might, depending upon your country and if they are still in your country's store, be able to redownload your music purchases and your ibooks via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage - you will need to delete the entries from your library (where you are getting the 'unable to locate' messages) before they will potentially show with the cloud icon against them in Purchased for redownloading.
Or copy them from your backup of your downloads/library and add them to your iTunes library via File > Add To Library -
my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!
If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808
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In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???
Hi lepyykko,
If I understand your question, you are trying to update your iPhone, but you are seeing an error message that iTunes for Windows is not installed, is that right? The first step is to get iTunes successfully installed on your computer. Then backup the iPhone before updating the iOS software.
Are you seeing any error messages when you try to install iTunes for Windows?
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
Are you able to update your iPhone wirelessly?
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT204204
Before you update
Back up your device to iCloud.
Update your device wirelessly
The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
Plug in your device to a power source.
Tap Settings > General > Software Update.
Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT201263
I hope this information helps ....
- Judy
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