TS1424 i cannot play my videos or shows on itunes any more. i get the message saying "windows can check online for a solution to the problem" " i tunes has stopped working"

i cannot play my videos or shows on itunes any more. i get the message saying "windows can check online for a solution to the problem" " i tunes has stopped working"

Hi marymike,
The crash signature is simalr to that mentioned in the thread: https://forums.adobe.com/thread/644139
Please try the suggested steps mentioned and check.
Regards,
Rave

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Regarding to Outlook facing the problem. error show check online for a solution and close the problem

Dear Team,
Please solve this problem.
Open the outlook then show below error.
1. Check online for a solution and close the problem
2. Close the program
Please do the needful as well as possible.
Thanks & Regards.
Devesh Yadav
9999815203

Hello,
So Outlook has failed to launch and an error dialog (error reporting) pops up. A lot of things can cause this issues.
One of the main causes is a corrupt Navigation Pane settings file. You might need to start Outlook using the /resetnavpane
switch. Just run command (Windows key + R), type or paste:
outlook.exe /resetnavpane (Please note that you will lose any customizations on the navigation pane)
In certain cases, a corrupted data file will also cause this problem. So, if the /resetnavpane switch doesn't really work, please try to repair your data file with
scanpst.exe tool:
http://office.microsoft.com/en-us/outlook-help/repair-outlook-data-files-pst-and-ost-HA102749454.aspx
If these cannot fix your issue, please be more specific on the error. Please click the button at the bottom of the error pop ups and copy the
Problem signature here.
Thanks,
Ethan Hua CHN
TechNet Community Support

I have Aperture3 and iPhoto. When I try send video clips as attachments, I get a message saying Quicktime can't open the .avi - why?

I have Aperture3 and iPhoto. When I try send video clips as attachments, I get a message saying Quicktime can't open the .avi - why? Others couldn't open them so I sent them to myself and get the same message. Doesn't seem to be a size issue as I've tried with really short clips (4 seconds). As I recall, I didn't have this problem before buying Aperture last fall, when I only had iPhoto. It appears that by default, an attachment to an email automatically comes from my iPhoto files and not Aperture - assume that is supposed to happen but not sure. Thanks for any and all help!
Jim

When I try send video clips as attachments, I get a message saying Quicktime can't open the .avi - why?
How are you tryin to send the .AVI file? Are you sending the attachment directly from Mail or from Aperture or iPhoto?

TS3297 when i try to access itunes store..i get a message saying 'cannot connect to itunes store..PLEASE HELP!!!

when i try to access itunes store..i get a message saying 'cannot connect to itunes store..PLEASE HELP!!!

Hello Ducati848,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario

When I open i tunes and click on a song to play, i get message i tunes has stopped working and it closes. any ideas?

when I open i tunes and click on a song to play, i get message i tunes has stopped working and it closes. any ideas?

Hi MNSDALC,
Thanks for visiting Apple Support Communities.
If iTunes is quitting unexpectedly, this article is a good guide for troubleshooting:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Cheers,
Jeremy

I have two graphics cards in my PC . after I had to reinstall windows again has been slower pc and stuff not play 4k footage . Can you help me find out about it " Raks " graphics card has stopped working ?

I have two graphics cards in my PC . after I had to reinstall windows again has been slower pc and stuff not play 4k footage . Can you help me find out about it " Raks " graphics card has stopped working ?

I'm not aware of any, not to say that there aren't any issues.
it may have nothing to do with ntpd, there are a lot of things running.
ntpd just happen to make the log entry at the same time as the panic.
I would check to see if there are any updates available for you system.
if this is the first time that this has happened. it may be (pick one):
cosmic rays
sun spots
the trilateral commission
if this happens more frequently and that traces look the same, then
there may be a real problem that needs to be looked into further.

I tried to download a tv show off iTunes on my iPad and it keeps saying I can't download it at this time. But I've paid for it already, how can I fix it?

I tried to download a tv show off iTunes on my iPad and it keeps saying I can't download it at this time. But I've paid for it already, how can I fix it?

Try to sign out of iTunes and sign back in, that usually fixes authentication problems.

Need serious help!? my itunes says - i tunes has stopped working - everytime i try and play any type of video on my computer.. i have re istalled it, repaired it, tryed cleaning my pc, and i tried updating it but it still wont work? whats wrong with it?

it only does this when i try and open a video and i click close the program. after that i try and open i tunes and it says the same thing 2 times then it opens again but still wont let me play movies

Try b noir's user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows
tt2

Cannot play songs/videos I purchased in iTunes store

All of a sudden I cannot play songs from the iTunes Store anymore. I buy it, download it, it appears in the list but it won´t play. Trying to convert to AAC gives me error code -208.
I have 4 out of five computers activated.
When I click on a song, it´s title and duration appears on top of the iTunes window but nothing happens then. When I buy a song on my other Mac and move it to my first one it plays with QuickTime. Once imported to iTunes it does not play anymore.
I reinstalled iTunes again - no difference.
All the movies I had within iTunes before and which are still in the folder iTunesMusic/Movies don´t play anymore. They just do nothing. I cannot re-import them into iTunes. Open with iTunes just shows no reaction at all.
Same with some of the songs that played perfectly well before.
Movies create a error message about an invalid public atom and do not play with e.g. Quick Time.
Any idea?
Message was edited by: wobo63

Found this in another thread
These are the instructions I received. The movies downloaded immediately.
+You will need to follow these steps to resolve the issue.+
+- Sign out of iTunes by going to the top menu bar then going to Store and clicking on Sign Out+
+- Quit iTunes+
+- Follow the instructions in the "Remove the SC Info folder" section of this article:  +
+http://support.apple.com/kb/TS1389
+- After removing the SC Info folder, reopen iTunes.+
+- Sign into iTunes by going to the top menu bar then going to Store and clicking on Sign In+
+- Now go to Store again on the top menu bar and go to Authorize Computer.+
+- Choose Check for available downloads from the Store menu.+

My Ipod would not sync to the itunes at all, Help? Itunes shows waiting for sync to start. then get a message saying that it failed to start. I restored the ipod but the problem still occured.

I have already updated all my itunes software and everything else.
recently, when I connect my ipod itouch to my itunes, it shows waiting for sync to start.
Then a message saying that it failed to start.
I have restored my itouch but it still fails to sync.
Any suggestions how to resolve it?

Se if this previous discussion helps:
Sync Session Failed to Start iTouch iOS5: Apple Support Communities

My ipod classic is not recognised by itunes any more and gives a message, this disc cannot be repaired by this computer. Works well in all other ways, anyone else have this problem?

after my most recent update, my ipod classic will no longer sync with itunes, and I get a warning message that"this disc cannot be repaired by this computer", anyone else have something similar? The ipod plays well otherwise, I just can't sync or load new music

You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.

I cannot open my itunes. I keep getting a message saying "The file 'i Tunes Library.itl' cannot be read because it was created by a newer version of iTunes"? Anybody else had this problem since downloading the latest version and how to sort it?

Anybody any ideas?

Never mind sorted it out lol. Somebody did a system restore of a week or so. I had done the update during that time and it was lost. Just redownloaded itunes from the internet and its working fine now.

I have just updated Lightroom from 5.5 to 5.6. On startup I now get a message saying it can't load my catalog because "Lightroom catalogs cannot be opened on...removable storage". Of course my catalog is on removable storage, because thats how I want to

Either this is a crap change to the program, or I'm stupid. Which is it?

Have you tried anything?
Like moving your catalog to an internal hard disk to see if you can open it there?
Maybe try moving it to a different external drive (even a thumb drive) and see what happens..
I mean, lotsa people open catalogs on removable storage with Lr5.6, so you might have to try stuff to shake it out..
Rob

Hi i have ipod shuffle 4th generation. it doesnot show any light when connected to my pc. I formattted it and tried to restoe and since then it has stopped working... othing happens. what should i do? i am worried.. i got it as an award from my client..l

ht when connected to my pc. I formattted it and tried to restoe and since then it has stopped working... othing happens. what should i do? i am worried.. i got it as an award from my client..l Plz help me..... And when i try to restore it... Itunes say that itunes cant identify ipod... error 2005 occurred...

Try restoring the iPod via iTunes. First from backup and if problem persists, restore to factory defaults/new iPod.
If still problem make an appointment at the Genius Bar of an Apple store. If your iPod is with in the one-year warrranty, not abused and defective Apple will replace it.

Cannot install Office 2013: Microsoft Setup Bootstrapper has stopped working

I have been trying to install Office 2013 and get this error. Microsoft Setup Bootstrapper has stopped working. Full details are below.
The version of office I am installing is
en office professional plus 2013 with sp1 x86 and x64
The error log shows:
2014/11/04 16:10:55:382::[7440] Cannot start standalone OSE. from <path>\en_office_professional_plus_2013_with_sp1_x86_and_x64_dvd_3928186\x86\proplusr.ww\ose.exe. Error code: 0x80070102
2014/11/04 16:10:55:382::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
2014/11/04 16:10:55:398::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
2014/11/04 16:10:55:398::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
2014/11/04 16:10:55:398::[4744] WER element [P4] is set to value [UnexpectedError]
2014/11/04 16:10:55:398::[4744] WER element [P7] is set to value [UnexpectedError]
2014/11/04 16:10:55:398::[4744] WER element [P6] is set to value [Unable to select Source Engine process to start, see debug level logs for detail]
2014/11/04 16:10:55:398::[4744] WER element [P6] is converted to [C6F06531]
2014/11/04 16:10:55:398::[4744] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
2014/11/04 16:10:55:413::[4744] Catalyst execution finished: 11/04/2014 16:10:55. Return code: 30088. Exception caught: UnexpectedError.
2014/11/04 16:10:55:413::[4744] PERF: TickCount=4546680 Name=RunSetup Description=End function
The error window shows:
[Window Title]
Microsoft Setup Bootstrapper
[Main Instruction]
Microsoft Setup Bootstrapper has stopped working
[Content]
Windows can check online for a solution to the problem.
[V] View problem details [Check online for a solution and close the program] [Close the program]
Problem signature:
Problem Event Name: OfficeClassicSetup
SETUP EXE VERSION: 15.0.4454.1000
SETUP DLL NAME: OSETUP.DLL
SETUP DLL VERSION: 15.0.4569.1503
ERROR CODE: UnexpectedError
MSI HRESULT: Unspecified
ERROR DETAILS: C6F06531
FIRST ERROR CODE: UnexpectedError
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 2057
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I managed to fix this... here’s what I did:
I extracted the MSDN ISO to my downloads folder
I created an office 2013 config file with logging set to verbose and copied it to the x64 installer directory
I ran the installer and looked in my temp folder (c:\users\rob.henwood\AppData\Local\Temp)
The log file created said “Cannot detect OSE Service”
I found the OSE Service in the setup folder from the ISO
I looked on another machine and found where it is installed then copied the registry settings for the OSE service.
I restarted the machine and found the Office 64 Source Engine service now existed. I started the service.
I ran the Office installer again and it all worked OK!
Steps to fix:
Create a folder for OSE
C:\Program Files\Common Files\microsoft shared\Source Engine
Copy the OSE.exe file to that folder
Open the OSE.reg file (shown below) and apply the registry settings in that file to your registry
Restart your machine
Open services (services.msc) and see that Office 64 Source Engine is installed
Start the service
Try installing Office 2013/Visio 2013.
OSE.reg:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose64]
"DisplayName"="Office 64 Source Engine"
"Description"="Saves installation files used for updates and repairs and is required for the downloading of Setup updates and Watson error reports."
"Type"=dword:00000010
"Start"=dword:00000003
"ErrorControl"=dword:00000001
"ImagePath"=hex(2):22,00,43,00,3a,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,\
6d,00,20,00,46,00,69,00,6c,00,65,00,73,00,5c,00,43,00,6f,00,6d,00,6d,00,6f,\
00,6e,00,20,00,46,00,69,00,6c,00,65,00,73,00,5c,00,4d,00,69,00,63,00,72,00,\
6f,00,73,00,6f,00,66,00,74,00,20,00,53,00,68,00,61,00,72,00,65,00,64,00,5c,\
00,53,00,6f,00,75,00,72,00,63,00,65,00,20,00,45,00,6e,00,67,00,69,00,6e,00,\
65,00,5c,00,4f,00,53,00,45,00,2e,00,45,00,58,00,45,00,22,00,00,00
"ObjectName"="LocalSystem"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose64\Security]
"Security"=hex:01,00,14,80,8c,00,00,00,98,00,00,00,14,00,00,00,30,00,00,00,02,\
00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
00,00,02,00,5c,00,04,00,00,00,00,00,14,00,9d,01,00,00,01,01,00,00,00,00,00,\
05,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,05,12,00,00,00,\
00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00,00,\
00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,01,01,00,00,00,00,\
00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

TS1424 i cannot play my videos or shows on itunes any more. i get the message saying "windows can check online for a solution to the problem" " i tunes has stopped working"

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