TS1424 i did not get the in app purchase i made on my itunes account but got billed

need help to find out how to get an itunes reversal on an in app purchase that i did not receive

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

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HT4009 I did not download the in-app purchase at time of original App download, now I cannot figure out how to find and download the in-app purchase. Please help!

did not download the in-app purchase at time of original App download, now I cannot figure out how to find and download the in-app purchase. Please help!

Hello paddyliverpool,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Refund is an option.
Best of luck,
Mario

I just downloaded iOS 8 but did not get the health app on my iPad

I Thought that I get health app when I download iOS 8 on my iPad but did not happen to get one

Health is available on iPhone 4s or later and iPod touch (5th generation).
From this site: https://www.apple.com/ios/whats-new/health/

HT1933 My credit card charged again twice and yet I did not get the one I purchased

I have purchased now a new game for samurai vs zombies defense 2 and it did nor work then the app ask me to
Purchased again and I did that but unfortunately I found my card charged 2 x and yet it did not down load together game
Although my internet connect is excellent
Yours alsaadi

Alsaadi26 wrote:
... I found my card charged 2 x and yet it did not down load together game
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

How can I get info on all purchases i made with my Itune account

How can I check all purchases made with my Itune account

Hi, please try working through [http://malwaretips.com/blogs/remove-ask-toolbar-and-search/ this article], which hopefully will assist you in removing it.
Hope that helps.

When I changed computers, my IPAD did not get the apps that I had downloaded or purchased. It did get my calendar,music and related items.

When I changed computers, my IPADII did not get the apps I had purchased when synching. It did get themusic, calendar and related items. I tired Restore, but that did not work. what do you suggest?

I would try first in iTunes right clicking on your iPad and selecting "Transfer Purchases from iPad". This will add any new downloads from your iPad to your computer. Then click on the iPad and at the top choose Apps and make sure you have "Sync Apps" checked. I hope that helps.

There were some updates on my Apps. I updated them on my iTunes but my iPad did not get the same downloads/updates thru iCloud. Does the iCloud only works for "New" Apps or Books downloaded from the store but not the "Updates"?

There were some updates on my Apps. I updated them on my iTunes but my iPad did not get the same downloads/updates thru iCloud. Does the iCloud only works for "New" Apps or Books downloaded from the store but not the "Updates"?

Purchased music does not count against your iCloud storage and you cannot get rid of them in the purchased tab.
What is backed up
You get unlimited free storage for:
Purchased music, movies, TV shows, apps, and books
Notes: Backup of purchased music is not available in all countries. Backups of purchased movies and TV shows are U.S. only. Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or iBookstore.
Some previously purchased movies may not be available in iTunes in the Cloud. These movies will indicate that they are not available in iTunes in the Cloud on their product details page in the iTunes Store. Previous purchases may be unavailable if they have been refunded or are no longer available in the iTunes Store, App Store, or iBookstore.
Look here for help on managing iCloud storage.
http://support.apple.com/kb/HT4847

My daughter accidentally purchased something from an in app purchase, I haven't got the £2.99 in my account until tuesday, and do not want the in app purchase, my account wont log in now even to download free apps. How do I get my account back?

My daughter accidentally purchased something from an in app purchase, I haven't got the £2.99 in my account until tuesday, and do not want the in app purchase, my account wont log in now even to download free apps. How do I get my account to log in again and function properly, I shouldn't have to wait until I have a meagre £2.99 in my account again do I because I need the app store for other apps etc and updating, even if it is only 3 days I want my account back, I do not want nor did I give permission for the in-app purchase and would be happy for it to be returned/credited back so I can have MY account available for my IPhone.
Please can someone give me more information or let me know how else I can get my account working again, before pay day on tuesday.
Much appreciated, Paddy.
<Email Edited by Host>

Hello paddyliverpool,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Refund is an option.
Best of luck,
Mario

I purchased whatsup from the apple store but i did not get the 3 digit activation no?

i purchased whatsup applicaion from the itune apple store but why is it that i did not get the 3 digit activation no?

Use the app developer's email here > http://www.whatsapp.com/contact/
Tap Settings / Notifications. Make sure that is turned on.
Then swipe through the apps just below that. If you see the whatsup app, make sure sounds and alerts are turned on also.

I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I paid for apps, i demand my updates

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Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"

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Purchased as new at Best Buy. As far as I know it was noever formatted prior to my purchase

Good morning a few weeks ago I send the request for the replacement program of my ipod nano 1st generation and they sent me the shipping box but I did not get the label to go back, and I can not return it , i need to you sent me again the box for retu

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Best thing would be to call Apple up again, and let them what has happened and they'll help you!

I installed Lion, but did not get the multi touch gestures feature. Also my "front row" is gone.

I installed Lion, but did not get the multi touch gestures feature. Also my "front row" is gone.

What model computer do you have? some early trackpads will not support all gestures.
Front Row was dropped by Apple in Lion. I beleive it can be recovered from Snow Leopard, I haven't tried it myself.

HT1386 I have an app called ipieta which was originally downloaded onto an ipod. I gave the ipod to someone else, but now that I've had the iphone I can not get the audio even though it is downloaded into itunes music like it said to do. It won't work.

I have an app called ipieta which was originally downloaded onto an ipod. I gave the ipod to someone else, but now that I've had the iphone I can not get the audio even though it is downloaded into itunes music like it said to do. It won't work. I've tried more than several times to get help but nothing helps. Do I need to deauthorize the ipod or perhaps erase all the downloaded ipieta stuff and start over?
Thanks for any suggestions

Sorry. There's nothing anyone can do. The current version of the facebook app will not run on 4.2.1. The iPhone 3G won't run anything higher than 4.2.1. You're stuck.
Maybe it's time to buy yourself a new iPod Touch.

HT1386 I did ask my question many,many time I did not get the answer.

I did ask my question many,many time I did not get the answer.

You created your user ID today.
You asked "a question" today and received a response from user Chris CA.
Twenty minutes later, you created this post, which does not ask any question. It makes a statement, that is inaccurate!
So - you asked once. You did get a reply. If that reply did not answer your vague question, ask the poster to explain. It might help if you provided more information about why you are asking.

TS1424 i did not get the in app purchase i made on my itunes account but got billed

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