TS1424 I downloaded a song and it says my computer is not authorized to play it, but when I put in my apple id and password to authorize it it tells me this computer is already authorized! What do I do?

I downloaded a song from itunes and it says my computer is not authorized to play it, to authorized enter your apple id and password so I did, then it said that this computer was already authorized, but it still won"t let me play the song! What do I do?

Apparently not!! I am NOT happy about it either! I had always bought my mp3's from walmart.com (until they quit doing it) & ANY time I had a problem, they had it corrected in less than 5 minutes! Apple is a large enough company, that they should have an EASY to find support system. Having to post on here, WAITING for someone who MIGHT know how to fix it, is aggrevating!! I WILL NOT BE BUYING ANY MORE MUSIC FROM ITUNES & WILL BE GOING TO ANYTHING OTHER THAN AN APPLE PRODUCT!

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I want to play a song I bought but when I press play it says I need to authorize my PC but when I put in my Apple ID it says its already authorized. What should I do to be able to play the song?

I want to play a song I bought but when I press play it says I need to authorize my PC but when I put in my Apple ID it says its already authorized. What should I do to be able to play the song?

Delete and redownload it if doing so is free in your country.
(94038)

Im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?

im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

I got the iPhone 5s this morning and I kept my number and as soon as it charged I got all my messages, but when I connected it to my iCloud and backed it up, when it was finished all the messages I received were gone. How do I get them back?

I got the iPhone 5s this morning and I kept my number and as soon as it charged I got all my messages, but when I connected it to my iCloud and backed it up, when it was finished all the messages I received were gone. How do I get them back?

Hi sofia124,
Welcome to the Apple Support Communities!
It sounds like you may have either set the iPhone up as a new iPhone or restored from a backup that didn’t have your messages on it. If you do have either an iCloud or iTunes backup that you believe has your messages saved, you can restore from that backup to recover your information. Please use the attached article as a reference for restoring from a backup.
Back up and restore your iOS device with iCloud or iTunes
Have a great day,
Joe

Just got new air and trying to set up. When I put in my Apple ID and password it comes up with error message 'can't sign in because of server error. Try again signing on.' Trying again does not fix. I know my ID and PW are right as work on other devices.

Just got new air and trying to set up. When I put in my Apple ID and password it comes up with error message 'can't sign in because of server error. Try again signing on.' Trying again does not fix. I know my ID and PW are right as work on other apple devices I have.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

When I watch a YouTube video it won't expand and it says that I don't have h.264 installed, but when I watch it on Chrome it works. How do I fix this?

I wanted to try the new YouTube HTML5 video player, but when I try to expand a video to like 480p or higher, it just stays the same size and the button won't work. I've installed the DivX codex and after that I thought it would work. To be honest, I didn't try it before installing the codec on Chrome, now that I installed it, it does work. I"m horrible with explaining things, so I hope this is fairly clear. Thanks :D

It is actually a ipod classic.

HT201263 ok i pod is disabled but when i put it in recovery mode and it does all the step you have in the above sentece at the top of the pg of itunes it says updateing system and 3 hrs remaining(why's dat) n it also goes bck 2 the main screem(y's that

I have an ipod touch and i put it in recovery mode and to reset it and it does all the main process when i hold the honme button and for 10 sec and then put conenct it to itunes.................and it does the process and its in recovery mode but at the top of the aple pg it has updateding/downloading system ( remaining time 3 hours) why does it says that and another thing and when it startes recoverying from itunes the i pod cuts on by its self and goes back to the main screem, by its self i have touch anything on the ipod .................why does it does that and what i can do to get my ipod back on track and working and i pod is in disabled mode( connect to itunes) i did that but no hlp so what can i do

and it stills have warrenty on it but i dnt wnt to send it back because it still is in good condition and look brand new no straches on screem or etc just plain new looking thats y im trying yo get it recovered but its disabled all the way now and i cant do anything and i have connected it to the ituners on my computer but no help on gettingthe ipod back to standared requalar mode yet.................so any hlp or info or suggestions if so plx feel free to reply or email me [email protected] or txt 334 316 4563 thanks and yeah i know some of u might say sum about my number i put up but its a lil prepaid fne i just bought to get hlp with my ipod and i just wnt to get the ipod fixed quickly asap....( this is not my permanitly fne just a 9.99 phone from dollars general..lol but help me on the ipod or cll the fne on the number i provided or email me at the email or reply on this note

TS1600 I received a 2008 Imac with erased hard drive. I have the two discs to install OS X but when it tries to boot just comes up Mac OS X cannot be installed on this computer. Is there anything I can do to get this running

I rceived a 2008 Imac with erased hard drive. They gave me the two install discs but it keeps coming up cannot install OS X on this computer.
Is there anything to do. Thanks hopefully

Well, Apple would probably point out that what you are trying to do violates the EULA.
Technically speaking, however, the issue is that the install/restore DVDs that ship with Macs do not carry all the drivers, or even all of the various versions of libraries that support all of the various models of Macs. The come-with-your-Mac disks are different than the retail versions of the OS (also, the come-with-your-Mac ones bundle iLife, which the retail ones don't).
Because the come-with-your-Mac disk contains only the drivers specific to that generation and model line of Mac, it contains a stub of code that verifies that your hardware matches the driver set on the install/restore DVD.
Your friend has a different model of Mac, with different hardware, so her install/restore disk won't work in yours. Solution: go get the retail boxed version of Leopard.

I have one song from an album that I bought at itunes that won't play. Instead a dialog box comes up saying this computer is not authorized. When I put in my apple id and password, it says this computer is already authorized. How do I get this fixed?

This album is American Idol Top 4 Season 12 - the song that brings up the dialog box is Emotion by Candice Glover.
Is there a way to redown load the album with out repaying? Is that the best fix??
Thanks,
Scott

Delete the problem track from the iTunes library, allowing iTunes to move the track file to the Trash. Then download the track again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the track persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

TS1538 My ipod shows the apple logo no matter what and when i connect it to my computer it doesnt show up as anything but when i put my nano it shows up?? What should i do?

My ipod shows the apple logog no matter what and when i connect it to my computer it doesnt work

Try this http://support.apple.com/kb/TS1538, and if necessary, uninstall and reinstall iTunes. It contains the drivers for the iPhone. If it is necessary to uninstall and reinstall, use this support document and follow the directions closely. http://support.apple.com/kb/HT1923

TS3694 No sound and ringer button not working. I cannot play music but when I put my Iphone 4 on the dock it plays music. This happens when I updated my phone to IOS 6.1.3..The phone doesnt have any carriers we only used this just like Itouch. Please help

Please help. Since I updated my Iphone4 to ISO 6.1.3...The ringer button not working, can't play any music (but ok with the dock), headphone sound is muffled. What can I do? I tried restoring and downgrading but it won't let me.

Hi there,
Thanks for reaching out to the community.
Please help. Since I updated my Iphone4 to ISO 6.1.3...The ringer button not working, can't play any music (but ok with the dock), headphone sound is muffled. What can I do? I tried restoring and downgrading but it won't let me.
It appears like you may have a hardware issue with your ringer button and internal speaker that came to light after the update. If you have already restored your iPhone back to factory settings using iTunes, you may need to have your phone serviced.
Some potential good news... Check your headphone jack for lint. There may be enough to cause a muffled connection. You can try to blow it out with compressed air or very carefully pulling out any solid objects that may affect the connection.
Best of luck!

I have forgotten my passcode and it says I have to connect to iTunes to reset but when I connect it to iTunes it will not reset the phone to factory settings please help

I Have forgotten my passcode and I have connected it to iTunes to factory reset but will not reset it please help

Hi ..
Follow the instructions here > iOS: Forgotten passcode or device disabled after entering wrong passcode

I moved my Backups.backupdb folder to a larger hard drive and the transfer went fine with the space taken was correct but when i open my Backups.backupdb folder and browse there is actually no folders or files, the folder shows 280gig used but empty?

So i draged my time machine Backups.backupdb folder from my external hard drive to a larger external hard drive, the folder size was 280gig and took some time to transfer and once transfered i checked the size on the larger drive and the folder size was correct 280 gig. Job done i thought but the next day (stupidly after formating my oringinal drive) checked the Backups.backupdb i see that there is actually no folders or files in the Backups.backupdb??? when transfer the file it shows the 280 gig and names the files being tranfered but i just can't find them. Any clues how i can acces these files?
Thank you in advance for any help and let me know if any specifics are needed

That is not the proper way to do what you want. You need to use Disk Utility to clone the old backup drive to the new backup drive.
Clone using Restore Option of Disk Utility
Open Disk Utility from the Utilities folder.
Select the destination volume from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the destination volume from the left side list and drag it to the Destination entry field.
Select the source volume from the left side list and drag it to the Source entry field.
Double-check you got it right, then click on the Restore button.
Destination means the new backup drive. Source means the old backup drive.

My send and receive email works fine over wi-fi in the US but when I am in Europe I can only receive emails. My iPad tells me that the emails i have typed have been sent (the whooshing sound) yet they are never received. Anyone have any ideas please?

In the US, my iPad 2 sends and recieves email over wi-fi without problems, yet when I am in Europe, I can receive emails over wi-fi without issue, yet the emails that I send (get the whooshing sound) never arrive.
I have input a valid local smtp address yet that still get no results.
Has anyone had the same issue and found a workable solution please?

Who is your email provider?
If you use an independent email provider (not tied to any specific ISP) such as GMail or iCloud, you'll have no problems sending email from any location or network, without having to change any outgoing SMTP servers to local ones.

I got a message saying this ipad cannot be backed up because there is not enough icloud storage available but when i try to close it it didnt gone looks like it got hang

i got a message saying this ipad cannot be backed up because there is not enough icloud storage available but when i try to close it it didnt close its looks like get hang up

Try this now.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

TS1424 I downloaded a song and it says my computer is not authorized to play it, but when I put in my apple id and password to authorize it it tells me this computer is already authorized! What do I do?

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