TS1424 I downloaded a song but it stops half way through, why?
What should I do?
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)
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http://www.apple.com/itunes/download/ -
Songs and Videos Stopping Half Way Through
I've had my Iphone for 8 months and last week it broke i sent it to apple and they gave me a brand new iphone.
I syned it up and my songs and videos stop half way through and start the next song..
It did that on my old iphone also..
It's very annoying.
Same with sometimes glitchy music videos that i've bought through itunes so I know it isnt codec related..Welcome to the forums.
You can fix the songs by simply converting to AAC -- I promise you this will work.
Videos could indeed be a coding issue -- the iPhone is pretty particular about what it will play and unless you encoded them yourself (using a quality program like Handbrake with the iPhone preset) your best bet is to reencode them. -
Recently I have found the certain songs, and its always the same ones, have started stopping half way thru and skipping to the next track. Even if I manually try and forward thru to the end of the track they wont go beyond half way. Does anyone else have this issue and are there any fixes?
I have figured out a fix. I have deleted the songs in question and then gone to the 'purchased' section in iTunes Store and re-downloaded the tracks and they work fine. Haven't found a problem on a non-downloaded track yet so not sure what fix would be there.
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JMsend an email to the iTS customer service using this form and ask the folks there to help you sort it out.
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There is a fairly good discussion here
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I recently purchased music and a few songs only downloaded half way through, why is that and how can i fix it?
I think this is a more general problem Apple are having at the moment. I have just written in another thread:
"I am having this problem too. There have been quite a few other threads about it. It applies to single tracks too. They appear to download OK, and show as the right file size and length, but stop playing well before the end and iTunes moves on to the next track. Redownloading them helps sometimes but not always.
I have only had this problem for the last week or so. The longer the track the more likely there is to be a problem (perhaps obviously)."
I think it is the tracks themselves rather than iTunes. If you export the problematic track to the Desktop and try playing it with Quicktime it stops in just the same place. -
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Hello:
I would trot back into the Apple store and have them fix the problem (or call Applecare with a warranty issue). There is no sense in you wasting your time trying to troubleshoot things on a new computer.
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Audio stops half-way through clip
Audio on movie clips stops half-
way through. This isn't downloaded music, but rather the background audio of the clips. Any suggestion
s?The footage appears the same from the Sony.
The full audio plays in the Organizer and from the clip in the project panel. The waveform shows for the entire length of the clip in the timeline.
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my rental film has stopped half way through. I have run itunes diagnostics and everything is green, i have internet connection as other internet apps work, i cannot complete my viewing and it expires in a day. thx
Contact support. They will let you re-download it or provide a refund if the item still won't play:
http://www.apple.com/support/itunes/contact/ -
Track purchased from iTunes stops half way through & Jumps to the next track on both computer & iPod
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If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?
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Click Support at the top of this page, then click the link under Contact Us
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