TS1424 I downloaded an album, but most of the songs are incomplete. The itunes list shows the appropriate song length, but the actual songs are not completely downloaded - meaning it does not give me the option of finishing the download.
I purchased a complete album, but most songs are only about a minute in duration rather than their actual lengths. The times showing indicate the full song was downloaded, but in reality, its like listening to a sample. I want to get entire songs, but the itunes list shows it as downloaded, so it does not seem to give me the option to download again. I sure would like to get what I paid for. Any suggestions?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
Similar Messages
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I bought and downloaded a few song on iTunes. Now I see that some of the songs were not completely downloaded and stops a few seconds into the song. I went back to the album but it does not give me an option to re-download. What do I do so that I can down
Just found the answer - if you have the sam problem look here for the answer:
https://discussions.apple.com/thread/5769424?tstart=0 -
Sunday, I downloaded iTunes app on to my new PC. Songs purchased over the years were present but all of the albums I loaded from CD's are not present. How do I resore my iTunes account with all of my albums, playlists, etc.? I have not attempted to sysnch my IPod Nano with the new software.
See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
When I plug in my external LaCie drive I get an error message "the disc you inserted was not readable by this computer."
The only options offered are "ignore" or "eject"
Disk Utility sees the disc but does not give a repair option.
What can I do?The good thing about mac-centric resellers such as OWC, is they have people on staff that can answer questions without you buying things first. They also have how-to information, and instructions are included in many of their products. I saw a link to watch a DIY video in one of their pages; an example of a RAID (with its own power supply) is shown on their drives page. Also a few in there, with no power supplies, for less money.
If I were looking to backup and perhaps also have a partition for a system clone, I'd consider something like one of these: http://eshop.macsales.com/shop/firewire/1394/USB/EliteAL/eSATA_FW800_FW400_USB
Some ideas on the RAID backup methods appear in google search, some of the pages are ideas and concepts; and the better ones also warn about using RAID for the only backup plan.
Oh, OWC has live chat. Haven't tried it, nor have I bought anything from them. I have what appears to be two products from them, but have not used either. One is in a box as-new, but has only USB2.0 ports & my Macs needed FW400/800. It has been said their RAM is a good way to upgrade, too. But I can't confirm!
A 'RAID-ready' unit for backup may be more versatile for just that, but I have not checked into these details. I use single HDDs in powered enclosures, and usually manually make backup clones to FW drives, of bootable OS X systems. Some of the OWC raid-ready use eSATA ports so that may not be viable for a computer without them.
The unused in-box external drive I have is like the base model in the link above. However mine is USB2.0 (maybe) and won't boot my older Macs due to hardware variance; and my preference would be for FireWire options, these models do offer that. But the one I have does not. Dual 500GB HDDs, and they could be used in tandem as a RAID. That would be a choice set up in software. I'm not sure and not interested enough to read up just now.
My backup method is not automatic, or a moving backup plan, if I don't get a move-on and make full system clones. I do make copies of photos and documents the manual way, to USB external drives; and occasionally backup to DVD or CD media. And USB flash, that helps to move files between computers without need to use file sharing via wi-fi. {Like Why fly? Walking is better exercise unless one is a bird. Squawk!}
https://www.google.com/#q=raid+backup+mac
Depending on the ports in your Mac, you may be able to use other cables to attach between a backup or externally enclosed hard disk drive with multiple partition and bootable clone in one of them. Not sure about the Thunderbolt, and where that is the main port, adapters are required to access other devices, as allowed.
Anyway, I am going on and on, yet not really saying anything.
My ideas would not be all that interesting to follow as a backup
plan when matching available newer hardware to task, but you
can get some into better ideas if you are not in a rush. Get a
good setup and then look into more an betterer stuff.
Good luck & happy computing! -
Hi
I wonder if you could please assist me. I tried the online 'contact us" I
chose my iPad - but when I need to chose the second part - it does not give
me any options - hence I cannot go further?
My kindle does not want to open on my iPad. When I touch it - a grey screen
with kindle written in the middle appear for a few seconds. Then goes away.
I have restarted the iPad - still the same? What else can I do?
Thanks
MarynaJudging by the reviews of the current version of the Kindle app you aren't the only one haveing problems with it - it looks like Amazon need to fix something with the app.
Have you tried closing the Kindle app via the iPad's multitasking bar and seeing if it works when you re-open it ? Double-click the home button to open the taskbar, and then swipe or drag the Kindle app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
You could also try deleting the app and redownloading it via the Purchased tab in the App Store app on it (you will then need to redownload your books in the app, assuming that it opens). -
I’m applying for jobs online through my iPad using the safari app. For
some reason when I try to attach my resume, which I have saved in
Pages, it does not give me an option to go to Pages. It only gives
my an option to choose a file from photos. Does it not have the
capability to choose a location other than photos??No. Safari does not have the option to attach files for uploading other than photos.
Look at iCab Mobile in the App Store. There are other browsers that may do this, but I'm pretty sure that iCab will fill the need.
iCab Mobile (Web Browser) on the App Store on iTunes
take a look at this.
http://www.icab-mobile.de/faq.html -
I am trying to log into my itunes and I put my apple id and password in and it wants me to answer the security questions and I know one of the answers but not the other. and it does not give me an option to reset the questions or have them emailed to me. Any suggestions?
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions; nobody on these boards can.
(90863) -
I am trying to authorise my new macbook air for i-tunes and it won't let me. I try to de-authorise all the other computers and it says I can only do this once a year and have to wait until the 7th Feb. It does not give me an option to authorise this computer
Always remember to 'de-authorize' you computer when selling or sending for service. If sending for repairs you might not get the same mother board or HD back and some how this counts as an authorized computer against your count.
MJ -
I am setting up a new iTunes account and do not have a credit card. When I am setting the new account up it does NOT give me an option of "none" in lieu of an actual credit card. What do I do?
How did you create it ? There are instructions on this page for creating a new account (the instructions won't work with existing existing account) without giving credt card details : http://support.apple.com/kb/HT2534
e.g. if currently logged into an account then log of it, then find a free app in the store, click on its free 'price', and you should then be able to create a new account during the 'buying' process and get 'none' as an option on the payments screen -
I downloaded an album and most of the songs cut off before they are done
I downloaded an album and most of the songs cut off before they are done. How can i get a refund or credit for this?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
i have the latest generation ipad and just purchased an ipad mini but when signing onto the apple store, my most recent app purchases are not visible to download on my new ipad mini i.e. "receipe box". How can i download onto the new ipad mini without paying again?
Sign out, reboot and sign in
Settings>iTunes and App Store>Apple ID -
just purchased an album and most of the songs cut off half way through
Try again. Delete the copies of the corrupt tracks from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there. In the downloads window remove the tick (if present) from Allow simultaneous downloads.
If the problem persists contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2 -
When I try to update an App I am getting my old email address (which no longer works) and when I put in its password it says password or username is wrong. but it does not give me an option to put in my new user name. How can I correct this.
What you are getting is the AppleID (AppleID can be an email adress) used at the time of the purchase of this app. It is an identifiant allowing Apple to link your purchase to your account.
If you want to manage associated email, you can go at https://appleid.apple.com but the AppleID could never be modified.
I do not know if in your case, it is just that you no longer use your old email address or that you actually a 2 AppleID. In any case, you will have to remember the password related to the account used for your purchase. If you don't, just use the link above to try to retreive your password. -
Hello
After upgrading iPhoto 9.1.2 when you synchronize the iphone / iphoto ipad events are not copied correctly (this option checked all the photos on itunes).I found this other thread discussing this topic, no fix, I will revert to 9.1.1 from Time Machine and wait for a new update.
https://discussions.apple.com/thread/3023160? -
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