TS1424 I downloaded the book likeness on iBooks and the 1st 14 chapters had errors, blank pages

I purchased an iBook "Likeness" and the 1st 14 chapters were unreadable, what do I do to get my money back?

Have you tried deleting it from the iBooks app and redownloading it via the Purchased link in the ibooktstore in the iBooks app ? Re-downloading.
It re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book and use the 'Report a Problem' link.

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