TS1424 I downloaded the Bowie album "Tonight". One song, God Only Knows, appears to have downloaded the full length, but it will only play for a few seconds. Ideas?

How does one recapture a song that didn't really download, but which the APple Store thinks has been purchased already?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

HT1725 ive purchased a few songs recently, and when i play certain ones back, they only play for a few seconds then stops, what do i do about this?

Hi, a few of the songs i have purchased recently, only play back for a few seconds, what do i do about this?

Try to delete the songs (both iTunes and computer) and redownload the songs.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Hope this helps.

TS1424 i downloaded an album but one of the songs only plays for a few seconds then skips to the next song. how do i fix this?

i downloaded an album but one of the songs only plays for a few seconds then skips to the next song. how do i fix this?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes
If you aren't in a country where you can re-download music or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS3474 newly downloaded songs only play for a few seconds

My newly downloaded songs will only play for a few seconds. How do I fix this so I hear the full song?

Remove the track from your iTunes library and PC and redownload it again via iCloud.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock

TS1424 A few purchased Songs only play for a few seconds or not at all...

I have a few songs that after purchasing on i-tunes, they play for a few seconds and that's it. How do I fix this? Do I have to delete them from my i-tunes folder and then go to songs purchased and download them again?

Yes, assuming you are in a region where you are permitted to redownload your music purchases delete the copies of the corrupt tracks from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If the problem persists contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2

TS1424 i downloaded an album from i-tunes and some of the songs only play for a few seconds. What do I do?

any suggestions?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201272 I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1424 i downloaded a song and it shows the time length all to be correct but while playing the song will only play for about 30 seconds then skip to the next song in my list (all lists) - in short i payed for a song that is only of a preview quality

i downloaded a song and it shows the time length all to be correct but while playing the song will only play for about 30 seconds then skip to the next song in my list (all lists) - in short i payed for a song that is only of a preview quality
Either this needs to get fixed or i will request my money back because i will not work for my money while other lie about what i spend it on.

Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

After purchasing an album 4 of the songs play for a few seconds then cut out

i purchased 2 albums off of iTunes and when i went to play the one album 4 of the songs play for a few seconds then cut out.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

TS3297 Purchased album of Casting Crowns but some songs only play for 30-40 seconds. Where are my songs?

I'm new to purchasing and downloading music. What I did was use a gift card to purchase an album but most of the songs only play for 30-40 seconds. A couple play for their full time. What went wrong?

Delete and redownload:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Whenever i try to play a video on my iphone, it pauses literally every 2 seconds. i will hit the play button, the video will play for a few seconds and then it will pause again. what can i do to fix this?

videos will play for a few seconds on my iphone then it pauses. i press play and it pauses again. why is it doing this? and this is for all videos: youtube vides, videos off the internet, videos ive downloaded from itunes

I can understand this with videos you are streaming, i.e. maybe you have a slow data connection.
Videos on your phone should not do this. Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

HT1657 have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110

have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110

Hi beckai.rose,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.
If you continue to have issues with this purchase, contact the iTunes Store Support team:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

TS1702 Whenever I try to redownload an app from the cloud, it only loads for a few seconds then stops. What do I do?

The app was having problems, so I deleted it and tried to redownload it from the cloud. It only loads for a few seconds, then quits. I don't really know what to do, help please!

Never mind!!

TS3367 When on FaceTime, the screen will suddenly freeze for a few seconds as well as the audio. This has happened to eThis veryone I have talked to on Facetime. Any suggestions?

When on FaceTime, the screen will suddenly reeze for a few seconds as well as the audio. This happened to everyone I have talked to on FaceTime. Any suggestions to keep this from happening?

Hey everyone in Apple world!
I figured out how to fix the flashing yellow screen problem that I've been having on my MBP! Yessssss!!!
I found this super handy website with the golden answer: http://support.apple.com/kb/HT1379
I followed the instructions on this page and here's what I did:
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
I went through the 6 steps above twice, just to make sure I got rid of whatever stuff was holding up my bootup process. Since I did that, my MBP boots up just like normal. No flashing yellow screen anymore!!
(Note that I arrived at this solution when I first saw this page: http://support.apple.com/kb/TS2570?viewlocale=en_US)
Let me know if this works for you!
Elaine

Can't import songs and ones in library only play for 45 seconds

I'm in the process of moving my music collection to a new computer with a bigger hard drive. I installed the latest version of iTunes on the new computer, copied all the folders and contents of the itunes folder to the new computer in the same location.
I bought a couple new songs successfully but now I can't add any of the files from my previous computer to the new library. I was able to import a few songs that iI purchased when on my original machine but now they only play for 45 seconds and jump to the next song in the playlist (if check) And now when I drag and drop songs on the Library to import them absolutely nothing happens.
And yes, the new computer is authorized and the permissions on the folders are read / write.
Any one have an idea of how to fix this? If not, I just going to burn all my songs to CD and import them that way and say so long to iTunes... just too much BS to just move a music library!

Sounds like the PC's authroization file is messed up, or else the iTUnes preferences files.
Follow the directions in this article, the SC Info file holds the PC authroization for iTMS songs.
iTunes Does Not Open After Upgrading
And also deleted these 2 preferecnes files:
C:\Documents and Settings\username\Application Data\Apple Computer\iTunes\iTunes.pref
C:\Documents and Settings\username\Local Settings\Application Data\Apple Computer\iTunes\iTunes.pref
They will all get rebuilt when you open iTunes the next time. It should ask for authorization one last time, is all.
Message was edited by: Katrina S.

TS1424 I downloaded the Bowie album "Tonight". One song, God Only Knows, appears to have downloaded the full length, but it will only play for a few seconds. Ideas?

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