TS1424 I forgot my security question answer. How can I reset it?

How do I reset my security question?

Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(86996)

Similar Messages

HT5312 I forgot my security question answers, how do I reset them?

I forgot my security question answers, how do I reset them?

Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Forgot my security question answers, how do I reset them?

I forgot my security question answers...... How can I reset them??? Help!!!

It's not due to lack of reading the screen. I'm getting the same thing on one of my apple id accounts. I logged in using two other accounts I have and each had a slightly different behavior. One had the "reset password by email" button above the security questions that I could modify just fine.
However, my primary account which is used for accessing other services with Apple will not allow me to see the "reset password by email" or allow me to edit my security questions. It gives me a combination of two questions out of three possible. Unless I get the answer right, it will not let me reset the password or change my security questions.
I've scanned the web pages in painful detail and am not missing any instructions or other links that might help get around this "chicken and the egg" problem.
The primary difference between the problematic Apple ID and the others I've used is that it was associated with a Family Pack mobile me/.mac account. It was the primary account. Wonder if there is some special code to protect the primary account id so that the other five Mobile Me/.Mac accounts won't get compromised. Just grasping at straws ...

TS1292 i forgot my security question answers how do i reset them?

i just added $15 onto my account and it asked me for my security question answers and i forgot them. how do i reset the answers?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97368)

HT1918 i forgot my security question answers how can i find it or change it ?

i forgot my security question answers

You will only get the option to send reset info if you have a rescue email on your account - from that linked page :
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
You will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down that page to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570

Forgot security question answers.how can I reset?

I remember my password and I want to change it, but i cant do it without answering the security questions. I dont remember the answer.
I looked for an option to reset the question/answer In "manage my Id" > "password and security" and I couldn't find this option.
Please help

If you have a rescue email address associated with your ID, you can reset them yourself as explained here: If you forgot the answers to your Apple ID security questions. If you don't, contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions, or contact the Apple account security team for your country: Apple ID: Contacting Apple for help with Apple ID account security.

TS2446 I forgot my account security question answers, how can I reset it

How can this be fixed?

Welcome to the Apple Community.
    1.    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    2.    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    3.    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

I forgot my security question answers how do I reset it

I want to know what to do to reset my question security answers ???

If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

If I forgot my security question answer how do I reset the question?

Please help

From http://support.apple.com/kb/HT5665 :
If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact Support in the country where you and your iTunes account are to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use steps 1 to 7 half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

HT5312 i forgot my secuirty questions answer , how can i reset them without losing my account ?

i still use the account to download FREE apps , but i cant perchased or buy new apps

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(86990)

HT5312 I forgot my security question answers, how do I retrieve or change them?

I forgot my security question answers, how can I retrieve or change them?

If the email in that article you refer to doesn't help, contact Apple support at the appropriate number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.

HT2534 I forgot my security question answers how do I fix this?

I forgot my security question answers how do I fix this?

iTunes 10 for Mac- Change your Apple ID account information

HT5312 I recently upgraded my device and can't make purchases because I forgot the answers to the apple security questions. How can I reset these?

I recently upgraded my device and can't make purchases because I forgot the answers to the apple security questions. How can I reset these?
Thank you

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

I need help please!!! I forgot my security question answers how do i get them or make new ones

Please help me!!! I forgot my security questions answers how do i get new ones or my old ones

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

I forgot the answers to my security questions. How can I reset these?

After owning an iPad 2 for about 7 months, I purchased an iPad 3rd gen. I tried to purchase an app (PDF Highlighter) and upon doing so I was promoter to answer two security questions "since this is my first purchase on this device." I do not remember the answers to my security questions. How can I reset the answers?
In addition to this issue, I went into my setting and entered my debit card information in another attempt to purchase the app. Upon doing so I was prompted to verify my payment info. The prompt asked me to enter my security code. I entered the correct code and it comes up invalid. I have tried going into setting and verifying my payment info through there as well, it also says my security code is invalid. How can I fix this issue? The app I am attempting to download is called PDF Highlighter for $6.99. Thank you for your help.

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

HT5312 HOW CAN I SWITCH TO IRELAND STORE FROM U.S STORE? plus i forgot my security questions?how can i retrieve them?

HOW CAN I SWITCH TO IRELAND STORE FROM U.S STORE? plus i forgot my security questions?how can i retrieve them?
my temporary pin is 2791

The Best Alternatives for Security Questions and Rescue Mail
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contact Apple support.
    c. Rescue email address and how to reset Apple ID security questions.
Change iTunes Store Country on an iDevice
1. Tap Settings;
2. Tap iTunes & App Stores;
3. Tap View Apple ID;
4. Enter your user name and password;
5. Tap Country/Region;
6. Tap Change Country/Region;
7. Select the region where you will be located;
8. Tap Done.
Also, see How to Change Your iTunes Store Account Location | eHow.com.

TS1424 I forgot my security question answer. How can I reset it?

Similar Messages

Maybe you are looking for