TS1424 I get a "Can't open [book title]. It is formatted incorrectly or is not a format that iBooks can open." But it's listed as downloaded to my iPhone
Downloaded ibook and got confirmation of the charge for the book. But it won't open. ??? Message is in title--wrong format or not readable by iBook, which isn't clear since it's an iBook book in the first place. My software is up to date too.
Hello Troutbum63,
Thank you for using Apple Support Communities.
For more information, take a look at:
iBooks: Frequently Asked Questions (FAQ) about iBooks and the iBooks Store
http://support.apple.com/kb/ht4059
iBooks supports the ePub file format and PDFs. Some PDF documents may not be compatible with iBooks.
Have a nice day,
Mario
Similar Messages
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I have tried to download the book, How Jesus became God" by Bark Ehrman. Even though IBook states download and I have the icon for the book in my library when I try to open the book I get the message, " It is formatted incrrectly, or is not a format that iBooks can open". This is even though I purchased the book through IBooks and the IOS is adequate.
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I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone. What is up? Please help.
send problem to Apple.
http://www.apple.com/feedback/ipad.html
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
Cheers, Tom -
"It is formatted incorrectly, or is not a format that iBooks can open". Can anyone help me with this message of a book that I purchased on iBooks, read, highlighted in the book and now I can't open it anymore. Please help!!!
Mine does the same thing occasionally, is your phone jailbroken? Sometimes it will work if you delete the book and reinstall it or put your phone into airplane mode then turn it back off.
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Looking for solution to my problem.
Delete it and redownload it from the purchased option in the iBooks store.
If this doesn't help:
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
I downloaded the Book Sycamore Row last week on my ipad and when I tried to open it, I got the message that it was formatted incorrectly, or is not a format that ibooks can open? if this is true, how do I get aREFUND?
You can try deleting the book and reinstall it. There is no reason why the book would be formatted incorrectly - assuming that you purchased this book from the iBooks Store .... And you are talking about the John Grisham novel correct?
Did you try just closing the iBooks app, restart the iPad and then try again? If you don't know how, this explains how to close an app.
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Basic troubleshooting steps
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So ... sign into your new ID in Settings>iTunes & App Store. Tap the old ID and sign out. Then sign in with the new ID. Then delete the old iCloud account like I explained above and then sign in with the new Apple ID, all of your purchased content and iCloud content should be good to go. -
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I can't remember the answers to my security questions because I made the account like 10 years ago. Because of this I can't purchase anything on my new MacBook Pro. Is there a way that I can get the answers emailed to me or reset them?
Reset Security Questions
Frequently asked questions about Apple ID
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If all else fails:
Go to: Apple Express Lane;
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Press Continue;
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Sign in with your Apple ID and press Continue;
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Pages will not open any of my word documents. The I works documentation states that it will open them. I have tries using the open under the file menu and I have tried dragginh the file to the pages 09 icon. Either way I get the following Message "The document “*****.docx” couldn’t be opened.What do I need to do to open them?
hello, the most likely cause is a firewall/security program preventing firefox from accessing the internet. see [[Firewalls]] for information on how to configure them correctly.
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front page opens works shortly freezes.
only yellow green buttons work. I click yellow to minimize normal top bar menu appears I choose new page, opens works normally.
The restart saved tabs does not work on that first page.Hi @prdstudio3 ,
Thank you for visiting the HP Support Forums. The Serial Number needed to be removed from your Post. This is From our Rules of Participation:
Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.
Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.
Thank you
George
I work for HP
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