TS1424 I have a charge for a song I didn't down load and my credit card was charged
How do I contact itunes about a charge for a song I didn't download?
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Similar Messages
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I made a purchase on itunes on March 6 at 11:33 order umber MHOXX3TK9J for 1.99 and my credit card was charged $20.00 please help me find out why this happened.
Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html -
My daughter added songs with her I Tunes Card and My credit card was charged, what do I do?
My daughter added songs with her I tunes card and my credit card was charged, how do I get it off my credit card?
What process did your daughter use, there is a specific format to redeem an iTunes gift card. The gift card must be redeemed using the Redeem link in the Quick Links on the right side of the iTunes Store in iTunes on a computer or the Redeem button at the bottom of both the iTunes and App Store apps in iOS. Redeeming the gift card then applies the value of the card as an available credit to the user's iTunes account. The credit is used first before any bank card also stored in the account. If the purchases use the entire credit and there is an additional balance due, it will be charged to any bank card stored in the account.
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I have bought the adobe acrobat xi but didnt receive e-mail and my cridet card was charged already
dear sirs
I just bouth the acrobat XI but didn't receive any confirmation number nor an e-mail and my credit card was already charged, how can I contact service center@@click 'still need help' as soon as available, https://helpx.adobe.com/contact.html
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My credit card was wrongfully charged when I downloaded theiTunes apication for free
Contact Apple at:
https://expresslane.apple.com/
Have you downloaded any apps on an iPad/iPhone for kids? If so you may have in-app purchases enabled for free games or similar, and they've racked up charges for you. -
i waited to make sure i had the credit to purchase some songs and then got an email for the charges to my credit card, so i waited onother day and purchased another song and i see i got charged again for it on my credit card and my itunes account still has all the credit i started off with it, what is going on?
http://www.apple.com/support/itunes/contact/
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I have windows 7 but acrobat adobe pro will not down load and work correctly
I have window 7 but acrobat adobe pro will not install correctly and work correctly with my 2020 cabinet design program, it worked on my lap top but not on my desk top
Hi Marketing Haskin,
Are you facing downloading issues or installation issues?
Are you getting any error message?
Are you downloading the installer from Adobe official website or from any third party website?
Regards,
Rahul -
Other details:
First album/s- Dookie (Green Day), american idiot (green day)
and 21st century breakdown (green day)
Album with same songs in it- international super hits (green day)If I already own a song (from a different album) and the same song is in an album which I want to get, do I still have to pay for the song?
Yes.
The album which the song has been listed under (on the song's page) is listed in your library under that album. The song is then removed automatically from the first album
No it's not.
Purchasing a new song or album will not affect any other song or album in your library.
In the case of the two albums you mention, if you purchase them both, you will have the same song (different copies) in both albums. -
Hi all - any idea how to download songs from an old AOL iTunes account - have updated to Apple ID which is fine for new songs but didn't realise this wouldn't include the old songs. Have a 1st gen ipod with the original purchases on if that helps
....... is there a way for me to get my old music library (which was controlled by my dad's apple ID) onto my new mac, but from that point on, start using my own apple ID for purchases?........
Yes, once the content is in iTunes on your computer, just click it to play and authorise your computer to play it by entering your Dad's ID and password.
Log into your own account and start purchasing your own content which will then be added to the existing content. -
Why such sorry sound quality on iTunes? On some of my purchases the sound level is suppressed on the audio. On others the volume is so low that if I have it set for another song and a new one starts I have to increase the volume to hear it.
There is so much distortion on some of the music I have to play it with QuickTime to get a "clean" track.
What can be done to get a consistent volume level or is this another typical Apple product that you have to take what you get and be happy because it's not a Microsoft product?If that's the best you can do why don't you get on another forum?
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My credit card was charged about $100 for 8 different transactions. Five amounts were $9.90. These dates are Aug 6, 7, 28 and 29. I have not ordered anything and don't know what they are for. Please help me. Linda Feddersen
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
Linda.. if you have not done so, contact your credit card company so they can monitor your account.
And change your Apple ID password ASAP > Apple ID: Changing your password -
I have purchased bag of gems for $9.99 in game clash of clans. I saw the message ithat the order is not completed, i did it again, my credit card was charged twice but i did not receive any bag of gems. Please advise
If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
When do i have to pay for purchased songs?
I tried to pay but something blocked my card and i'm getting a message that my payment method was declined. I contacted the bank they said i have money in the card and it's been used two days ago so it's ok but my money are blocked and it will take up to 45 days to unblocked them and they are not sure if i put more money that they won't be blocked as well. I don't have another card. Now i have to pay for two songs but can i wait until the money are unblocked? I read the terms of use and it's said that i'm responsible for the timely payment for items i've purchased, but what does timely payment mean- how long can i wait?
Timely payment means at the time of purchase, officially. If you've purchased songs and didn't have a valid payment method and hence now owe the iTunes Store money, then your iTunes Store account will most likely be blocked until such time as you can get the card unblocked or provide a different payment method. If you can't provide another card, then you will need to either wait until your existing card is unblocked or get a prepaid iTunes card and redeem that.
Regards. -
After upgrading my ipad to ios7, its battery is getting charged way too fast and it drains at the same rate. I have been waiting for a new software update,to fix this, and nothing yet.....
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
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My credit card was charged for two purchases in the amount of 14.95 each. I did not authorize these purchases. The purchase dates were 12/24 and 12/25.
Contact Apple at:
https://expresslane.apple.com/
Have you downloaded any apps on an iPad/iPhone for kids? If so you may have in-app purchases enabled for free games or similar, and they've racked up charges for you.
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