TS1424 I have been Charged twice for the same album?

I have downloaded and album on my iphone few hours later i did it on my Ipad but have today recieved and invoice for the two transcation!!!!

You have likely purchased it twice in that case, unfortunately Apple's policy is that all sales are final. If you wish to appeal to them, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

Similar Messages

  • TS1424 I purchased songs from an EP then bought the album once it was released and have been charged twice for the same song when I already own it. How do I get refunded?

    I purchased songs from an EP then bought the album once it was released and have been charged twice for the same song when I already own it. How do I get refunded?

    Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • I have been charge twice for the same app please help

    I have been charge twice for the same app please help, I have look for help but no luck,

    Contact iTunes Store Customer Service:
    Apple - Support - iTunes Store - Contact Us

  • HT4009 I have been charged twice for the same in-app purchase how do obtain a refund

    I have purchased an in-app application and it has charged me twice for the same thing, how do I obtain a refund or report a problem to App Store

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have been charged twice for the same movie?

    i recently purchashed Stomp The Yard on my Ipad and when i went to download it on my Macbook, it wouldnt download. so i downloaded it again and it has charged me again for doing so...
    i hope you can refund me with the amount
    many thanks
    laurie evans

    Does your purchase history say you bought it twice? 
    Contact iTunes Store support staff through the report a problem links in your account history or,
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can always try.

  • HT204088 How do I report that I have been charged twice for the same app?

    Can anyone provide me with a link to report this problem?

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • Credit card has been charged twice for the same product ( Home Design)

    Dear Sir ,
    upon reviewing my credit card statement , I have noticed that i have been charged twice for the same product which I am not even aware of , however I would apprcaite reviewing the cahrges and do the refund to my credit card
    The DUPLICATE charges are against Home design : 49.99 USD
    and another one for an application which is not downloaded ( The last driver )
    Thank you and very best regards
    Riad
    Message was edited by: zahra1966

    These are user-to-user forums, you are not talking to Apple here.
    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT201359 Why have I been extra charged for an app and have been billed twice for the same app?

    Why have I been extra charged for an app and have been billed twice for the same app?

    We are are fellow users here on these forums, you're not talking to iTunes Support here, we won't know why.
    I don't know what you mean by 'extra charged' (have you made in-app purchases within the app, or are you in the US and need to add on your state's sales tax to the listed price ?), or have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    If you've been double-charged then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com .
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1390 I've been charged twice for the same movie ... how can I reverse this charge?

    Ive been charged twice for the same movie on iTunes.  How can I have this secondary charge reversed? 

    On your email receipt and in the Purchase History section of your iTunes account there is a link that says Report a Problem. Click on that link.
    Or you can contact iTunes by:
    Apple - Support - iTunes - Contact Us

  • TS1424 I purchased an album from the itune store and was charged twice for the same album. How can I correct this?

    I purchased an album from the itune store and was charged twice for the same album. How can I correct this?

    You can contact iTunes support and ask them to refund or credit you for the second charge : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 I Have been charged twice for the song download.

    Thank you for using your HDFC bank CREDIT card ending 9563 for Rs.120.00 in ITUNES.COM at APPLE ITUNES STORE-INR on 2013-03-04:00:41:48.
    Thank you for using your HDFC bank CREDIT card ending 9563 for Rs.60.00 in ITUNES.COM at APPLE ITUNES STORE-INR on 2013-03-02:00:38:24.
    I have been charged twice for one album download.
    Regards,
    Kindly resolve it ASAP.

    I was charged twice from my credit card. I have not downloaded any apps too. But still i was charged twice. Can someone confirm y was that charge? i do not find the details on my iStore account also.
    Thank you for using your HDFC bank CREDIT card ending XXXXfor Rs.60.00 inITUNES.COM at APPLE ITUNES STORE-INR on 2013-06-30:00:38:24.

  • TS1424 I'm being charged twice for the same order. Playtika coin purchases are a problem on Ipod.  How do I get a credit for the coins I did not get?

    Did anyone else have problems with in App purchases from an IPod?  I get charged twice for the same order...  How do I get a credit for the coins not received?

    Try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1424 I have been charged twice for my purchase

    My visa was charged twice for a season of sopranos episodes
    Invoice number 534930012000014 $33.88 twice this is the second
    Time this has happened and I'm  scared to buy new
    Purchases as it will happen again. I want the second $33.88 returned
    Please and can you look into why this is happening
    As I have been a big user of purchasing iTunes music and
    TV series.
    Yours sincerely
    Michael

    In the US: 1-800-MY-APPLE.
    Elsewhere: Contact Apple for support and service
    Matt

  • TS1424 I have been Charged twice for an app

    I was charged twice for an app- iPad and iPhone. Anyone know how to get one credited?

    Report to Apple and they should be able to provide the credit.  In iTunes under the Store menu, select View Account.  There you should find a selection for Purchase History.  Find the item and select the arrow tab next to it where you will find a selection to Report a Problem.  From my experience Apple will get back to you within 24-hours or less.

  • HT3702 I have been billed twice for the same ringtone is that right?

    I have been charged for the same ringtone twice is that right?

    Did you download it on two devices - they are currently a one-time only download, so to get them on a second device you need to copy them from the first device to your computer's iTunes via File > Devices > Transfer Purchases and you can then sync it to other devices that you have. Otherwise you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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