TS1424 I have downloaded an audiobook, but it won't play. Any ideas?

I have downloaded an audiobook, but it won't play. Any ideas?

on what device does it not play on?

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HT2045 i downloaded an audiobook, but it won't play

What do I do if I downloaded an audiobook, but now it won't play out of i-tunes?

Wht happens wehn you try to play/listen to it on the iPod?

Bought audiobook, plays on computer,but not on my touch.It shows it in audiobooks but it won't play.any suggestions on how to fix this? Thanks!

Bought audiobook in iTunes store, can play it on my computer, but not my touch. It shows up in my audio book file under music but it won't play. Any suggestions on how to fix this? (I tried making it into a playlist but when I synced it, it don't show up on the Touch)

I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

TS1424 I have downloaded movie rental but it does not play

I have downloaded retal movies before and have never had an issue, but today I rented a movie thru Itune store, it downloaded but does not play. What can I do to rectify this issue?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

HT1933 I have downloaded a song, but it won't play. How can I fix this?

Hi,
I recently downloaded a song and it appears on my songlist, but will not play when I press it. Just checked to see if I still had my email receipt, but I must have deleted it by accident.
How can I get this resolved?
Thanks,
Annie

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

HELP! I have downloaded iphoto '11 but it won't even open!!

I have just recently had to clear my laptop completely and I originally had iphoto 2008 but thats gone so I have downloaded iphoto 2011 but it won't even open! It keeps saying to reset my laptop but thats not working and I have done it 3 times...
Please someone help I have no idea about what to do... I don't want to waste my money!

Oh? That's "reset youtr laptop"?
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.

I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??

I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??
I haven't kept records of the songs I have paid for, and a number of songs have recently been displaying this message, making me search my computer for them. Most I have been able to find, but this one immediately "disappeared" the moment I attempted to play it after downloading...... how do I either get it back or get my money back???

How did you do this move? Unless you know what you are doing you have to move the whole, complete iTunes folder.
iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
Windows users see tip at: https://discussions.apple.com/message/18879381

My screen freezes after a few seconds on my iphone 5c and the display fades slightly so you can see faint lines in the background. I'm not sure whether this is easily fixable or a major problem. Have reset the device, but this has worked. Any ideas?

My screen freezes after a few seconds on my iphone 5c and the display fades slightly so you can see faint lines in the background. I'm not sure whether this is easily fixable or a major problem. Have reset the device, but this has worked. Any ideas?

To make sure that this is not software related, set it up as new device, explained in this article:
How to erase your iOS device and then set it up as a new device or restore it from backups

Some of my songs on iTunes on my computer won't play. It asks for my Apple ID which I enter to authorize the computer, then it tells me it's already authorized but still won't play. Ideas?

Some of my songs on iTunes on my computer won't play. It asks for my Apple ID which I enter to authorize the computer, then it tells me it's already authorized but still won't play. Ideas?

Thank you. This was working for a minute, now when I go to the store it says that iTunes has stopped working and shuts down. I tried reinstalling it, but it still having the same issue. Any ideas?

Hiya have a cd in my iMac won't eject any ideas?

hiya have a cd in my iMac won't eject any ideas?

thank u it worked have spent 2 days on & off trying to get cd out. cheers

I had my iphone 3GS and then upgraded to 6.1.3. Now the phone is in a loop and reboots everytime the Apple logo comes up. I held teh home power and connected to itunes to retore, but it won't restore. any ideas?

I had my iphone 3GS and then upgraded to 6.1.3. Now the phone is in a loop and reboots everytime the Apple logo comes up. I held teh home power and connected to itunes to retore, but it won't restore. any ideas?

Hey harikrishnandhk,
Thanks for the question. I understand you are having issue with your iPhone 3GS. You are definitely taking the correct steps, as you'll want to restore the iPhone in recovery mode. For information on doing so, see this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Thanks,
Matt M.

HT1933 I have downloaded an app but i cant find it any more how do redownload it

I have bought an app but i want it on my ipad and it is not on the app store any more what do i do

If it is no longer in your country's app store then you won't be able to re-download it. If you have a copy of it on your computer's iTunes or on a backup of your downloads (if it's only on your iPod then you should be able to copy it over to your computer's iTunes via File > Devices > Transfer Purchases) and you can then sync it to your iPad.

I have been trying to download itunes for ages, it freezes at status point and never completes. Have tried several suggestions but nothing works. anyone got any idea's???

I have trying for ages to download itunes 10.3 to my laptop(windows vista 34bit) it starts downloading but at the point every time it freezes and doesn't finish installing. I have tried all sorts of suggestions but nothing doing. Anyone got any idea's. IPhone and IPod touch no good without it

Windows 64bit download: http://support.apple.com/kb/DL1615

TS1424 I have downloaded a song and it will only play the first 18 seconds and starts again?

I downloaded Clique by Kanye West on itunes and it all appered normal until you try to play the song either on my computer or iphone it plays the first 18 seconds and then goes to the next song even though it says the song is 4:52 any ideas how to fix this?

Depending upon what country that you are in (music can't be re-downloaded in all countries) have you tried deleting it from your iTunes library and redownloading it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes ? Re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

I've downloaded the IOS7 to my i-phone 4. My password to unlock the phone is alfa-numeric the keyboard used to come up, now it's just numbers- I've converted to numbers but it won't unlock, any ideas please?

Hi, please can anyone help, I've downloaded IOS7 onto my i-phone 4 this morning, I simply accepted the prompt. When it downloaded I needed to unlock the phone, it's a four digit code, three alfa and one numeric. Previously when I switched my phone on the key pad popped up at the bottom of the screen, now it's like the telephone key pad, but there's no way of choosing numbers or letters. I checked out a website that converts alfa to entered m4rk and it converted it to 6475, when I enter it into the phone it doesn't recognise it.
Any ideas please? I've maned to block the phone several times now....

No one requires the device to be updated, if you choose not to update, that is entirely up to you.
Updating without a backup is a bad idea.
Attempting an update without access to a computer is not very smart either. In the event the update goes badly, the only option may be to restore via iTunes on a computer.

TS1424 I have downloaded an audiobook, but it won't play. Any ideas?

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