TS1424 I have had $20 taken from my account but didnt get the download I requested, what can i do?
I purchased a credits on Bingo Bash but didnt get my credits however the money has been debited from my account. Who/how do I raise this issue with?
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I upgraded my icloud storage and amount got deducted from my account but yet storage wasn't upgraded. What can i do?
How long did you wait for the systm to catch up to your request for more storage? it can take a little while, up to an hour sometimes I have heard.
If you don't see any more room after waiting a while, try resetting your phone to see if it appears then.
If that doesn't help go here, http://www.apple.com/support/contact/ and see if they can help you out. -
I am trying to update my ipad. When I start the process, I get the message " there are items bought in itunes that were not transfered. I synchronized my ipad, but still get the same message. What can I do?
I assume that this means items that haven't been transferred from the iPad into iTunes.
Connect the iPad to your PC and launch iTunes. Right click on the iPad name on the left side under "Devices" and select Transfer Purchases from the pop up window. Then sync one more time. Then after that, right click on the iPad name again and select - Backup. After that process completes then you should be OK. -
I can't open ITunes, I have an error message that says MSVCR80.dll is not found. Is anyone able to help solve this issue for me. I have tried to unistall and reinstall ITunes twice but continue to get the same error message.
A msi file is short for microsoft installer. It normally is for installation, removal, and maintenance for a program. So iTunes.msi would be used for the updating of the program. For some reason it isnt finding this so we can't update, install, or remove it.
From what I have seen windows installer cleanup utility solved related problems before.
I found this forum about removing and installing a new iTunes. It was about someone who was trying to isntall iTunes, and was looking for msi file and asked for help. Using this should allow you to be able to install iTunes. It won't give you the msi file but will allow you to isntall iTunes over again.
This was what was said.
Another option in case you can't get an msi. (Or even if you can ... the msi's mentioned in the messages may be damaged rather than missing.)
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Restart the PC, and try another iTunes install. Does it go through properly this time? -
ordered a TV series…I can see where the $$ was taken from our account but I can't find the shows anywhere in our itunes account.
Hello NMS1,
It sounds like you are unable find these TV shows you purchased in a series, but you have been charged for them. I would start by checking to see if you can download them from your Purchases in the iTunes Store with this article:
Download past purchases
http://support.apple.com/kb/ht2519
The steps are different if you are on an iOS device vs. a computer, so choose the appropriate section for the device you want to download them to.
If you cannot find it in your Purchases, I would next reach out to the iTunes Store support team for additional assistance:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
All the best,
Sterling -
HI there, i purchased CS5 Photoshop back in 2010, and had to format my mac. Now i need to download my CS5 again, but cannot find the download files. Where can i find the download of CS5? I have my serial code but cannot find the download.Downloading, Installing, Setting Up
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I moderate several 'Freecycle' and similar community groups hosted by Yahoo Groups. A tool has been developed to make this easier (e.g. automating certain functions, standard messages etc) for FF users on PCs & Macs. I have FF mobile on my Android phone but cannot get the moderation tool to install.
Extensions would need to be modified by the extension author to work with Firefox mobile.
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hi! i have a iphone 5s in t mobile but now i live in mexico city, what can i do for unlock this iphone and have a signal in telcel, please helpme guys! i lost mi sim
What do you mean? Your only way to unlock that phone is to have had 40 days continuous service with T-Mobile and then process the unlock through them. If you had an account with T-Mobile you should be able to login and process your unlock. If you did not you can click on the chat program but they are going to tell you the same thing.
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I paid for the movie " mud" from apple store but now it says download error. What should I do?
You'll have to appeal to Apple and explain what happened: https://expresslane.apple.com/GetproductgroupList.action is a place to start.
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I have an i phone 4s I have tried everything i know to do, but cant get the phone to ring out loud when i recieve a call or message. Any ideas on how to fix this?
Flip the ring/silent switch on the left side of the phone from silent (red showing) to ring position.
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every time I try to open itunes I get a message saying "runtime error. An application has made an attempt to load the C runtime library incorrectly. I have already un- and re-installed it, but i get the same message as before. How do i fix this? I don't want to lose my music and would at least want to save that.
Follow the instructions of tt2 given in https://discussions.apple.com/thread/5822086 and note to run as admin
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I can't purchase, it's said if i want to purchase an item i have to use my old apple id. I forgot the old one. What can i do?
I forgot the old one, totaly forgot. So i make the new one
Everytime i want to buy or purchase something, it's said i have to use my old apple id to purchase or but that item
What can i do? -
hi all i have recently bought a second hand imac but didnt recieve the administrator passwords any suggestions?
If you can't get the discs, call Apple with the serial # and ask for them. They should send them to you for a reasonable charge.
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Purchased and downloaded elements one yr. ago. Now new computer. Have CD, tried to install, after entering S/N get error-"not valid number" What can I do?
Go here (You may need to use the chat option.):
Activation & Deactivation Help
This is the Photoshop Forum.
Note to mod: Please move to the Photoshop Elements forum. -
I have just purchased a book on iBooks but it was the wrong book. How can I get a refund?
Try using the Report a Problem link on your Receipt.
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