TS1424 i have just done the latest itunes update and now have the following message come up when i try to open itunes
i have just installed the latest update and the following message has come up. Text box - Unable to locate component. Message - the application failed to start because MSVCR80.dll was not found. Re-installing the application may fix the problem.
I have tried reinstalling and it has not helped.
I have gone to uninstall what ever is installed on the computer but cannot find itunes in the program list but do not want to just delete all apple applications with out knowing what they are. So, how do i delete the existing itunes program on my compouter??
I am also hoping that i will be able to do a restor eform the cloud once i get this sorted
Hello, fletch72.
Thank you for the question. I see you have uninstalled, reinstalled and the error is persisting. Try one more time uninstalling all components of iTunes in the order specified of the article below. These steps must be processed in the order specified or the error will persist. Once this is done attempt to install iTunes again.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
If the issue persists, you will need to process the steps in the article below for each component and reinstall.
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H.
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