TS1424 I have purchased a iBook that has chapters missing. How do I get the whole book downloaded?

I paid for an iTunes book and several chapters are missing from the download. Is there a way to get the missing chapters?

Have you tried deleting it from the iBooks app and re-downloading it via the Purchased tab in the ibookstore in iBooks ? Re-downloading.
If it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book and use the 'Report a Problem' link.

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I have an existing Ibook that I created. I wanted to copy the whole book and rename it. Then modify several pages. Is that possible?

I have an existing Ibook that I created. I wanted to copy the whole book and rename it. Then modify several pages. Is that possible?

Sure. Right click on the book in the left hand pane and choose 'Duplicate'. Then work on the duplicate.

I have all my music on an external media drive that has crashed. How can I get the music of my ipod touch back onto the comupter without loosing the music when it syncs?

I have all my music on an external media drive that has crashed. How can I get the music of my ipod touch back onto the comupter without loosing the music when it syncs. in order to start rebuilding my music collection?

You should be able to recover the media with the tips in this post from forum regular Zevoneer but I'm not sure what the implications are for your application settings. You can probably transfer your purchases into a newly authorised library, backup the device, recover any other media using third party tools, then restore the device from the backup. That should switch the assocation of the device to the new library but it is not something I've personally tested.
When you get it all working, make a backup!
tt2

TS1424 i have purchased a song that has not completely downloaded. how do i rectify please?

i have purchased an album and one of the songs hasn't completely downloaded. How to a resolve this problem please?

Try 'Store>Check for available downloads'.
Also check in iTunes home page, on the right, in QuickLinks for a Purchased section which may list purchases available to redownload 'from the cloud' - find the artist and see if it thinks all tracks have downloaded.
You may also want to check if you bought a 'partial album' which can happen if rights for one or more tracks have not been secured for itunes distribution.
AC

I have an older s3 that is off-network, How can I get the kit kat update on my s3?

I have a "retired" Galaxy S3 that I am keeping as a spare- The Kit Kat update supposedly has been available since 6/20, but I cannot get the software on my off-network phone to update- even though is is connected by wi-fi. I spent about a half hour chatting on-line with tech support Monday, 6/23, who assured me that is would update over wi-fe- although I have NOT been able to do so yet. I went into the Verizon store yesterday, and the woman I spoke to there told me all I had to do was swap SIM cards with my active phone, then casually mentioned that if I did that, it would void the warranty on my new phone by taking it off-network. Great, just what I would want to do...
I am seriously considering re-activating it for a couple hours, just to get it updated, then deactivating it again. It would seem there should be an easier way.

Thank you for the prompt reply, but still unsatisfying. I spent a couple hundred dollars for this phone less than 2 years ago (not to mention the $600 for the S5 off-contract a couple months ago) and you are telling me that I have to void the warranty or open a new data-service line to get the proper support for my Verizon-branded device? At this point the S3 is off warranty and primarily used on wi-fi- I could just as well root it and run custom ROMs I suppose- nothing to lose at this point, since the company that sold it to me won't even help to keep it up-to-date. I don't mean to sound like a whiner, but this is not what most would consider good customer support.

ITunes cannot locate purchased music. It was stored on an external hard drive that has crashed. How can I recover the songs?

iTunes cannot locate purchased music. It was stored on an external hard drive that has crashed. How can I recover the songs?

Hello, nwestpha.
Thank you for visiting Apple Support Communities.
You may find this article helpful in locating your missing media.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Cheers,
Jason H.

HT203167 I have a few songs that I purchased from iTunes store that now only play the first 2 or 3 words of the song. How do I get the whole song back?

I have a few songs that I purchased from iTunes store that now only play the first 2 or 3 words of the song. How do I get the whole song back?

Hello hmcc44,
You may need to delete the items from your iTunes Library, then redownload them.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/HT3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If the issue persists beyond that point, I would recommend reporting an issue with the tracks to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

Ibooks author, how do I get the standard book pages background into my document. I have published one book so far which does not display with a book pages background or options for font size.

ibooks author, how do I get the standard book pages background into my document. I have published one book so far which does not display with a book pages background or options for font size.

No on the book title, no problem there.
The issue is: my book pages appear as on white paper, no background that resembles a open book and also no option to change fonts. The book was created in iBooks author, there was a problem going with the "Publish" menu route so I was instructed my Apple to "export" the file and submit that. I think that's the problem after reading that iBooks author is a hybrid epub file.
Thanks for getting back to me.

In iPhoto most of my photos appear to have been replaced by much smaller versions. What has happened and how can I get the full size photos back?

In iPhoto most of my photos appear to have been replaced by much smaller versions. What has happened and how can I get the full size photos back?

That is either a bug in Firefox 5 or the script has a problem with Firefox 5.<br />
It works in all other Firefox versions like Firefox 3 and 4 and 6 (Aurora) and 7 (Nightly).

TS4124 I have over 200+ songs that iTunes deems Ineligible, how do I get them on my devices? I own the CD's!

I have over 200+ songs that iTunes deems intelligible, how do I get them on my device?

Welcome to the Apple community.
You will need to work out why they are ineligible, are they the wrong format, are the file sizes simply too large or is the data rate at which the audio was iencoded too low.

I dropped my iPod 5 in water and it says that I have headphones in it when I don't how do I get the water out of the headphone jack ?

I dropped my iPod 5 in water and it says that I have my headphones in but I don't how do I get the water out often headphone hole ?

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

HT1267 HAVE SET UP AN INCORRECT EMAIL ADDRESS. The call centre set up a new email address as the Username. I am unable to access the new account because the default on my phone is the email that is incorrect. How do I get the correct email as default

I HAVE SET UP AN INCORRECT EMAIL ADDRESS. The call centre set up a new email address as the Username. I am unable to access the new account because the default on my phone is the email that is incorrect. How do I get the correct email as default??

Thank you for your help, much appreciated
Regards
Geoff

HT1386 We have more than one computer at home. How do we get the songs from each computer onto one I-Pod?

We have more than one computer at home. How do we get the songs from each computer onto one I-Pod?

Copy the songs to a computer that is running iTunes, add those new tracks to the current library, and then synch those tracts to the iPod.
You might take a look at iTunes Help....

My form has been destroyed how do i get the information back

my form has been destroyed how can i get the information back?

When you say that your form was destroyed does this mean you no longer see your form in the myforms tab or that the data submitted to the form is missing. If it is missing submissions are they all gone or just some. Any additional information about your for and your submissions would be helpful in figuring out what has happened.
Andrew

I have a orange audio bar that doesn't extend to the end of the video clip. How can I get the whole audio?

In my video clip there is an orange bar that does't extend to the end of the clip. I think this is an audio bar. How do I get the full audio to play when I move the clip to the project?

Did you try to set it up "as new ipod" without using the latest backup? The backup might contain damaged data causing your problem. If setting up "as new" does not work, you'll have to get it serviced.
Setting up as new device and transferring data before doing this is covered here: http://support.apple.com/kb/HT4137

TS1424 I have purchased a iBook that has chapters missing. How do I get the whole book downloaded?

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