TS1424 I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.
I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the track and try redownloading fresh copies.
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)
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i have charges in my bank account for itunes i did not purchuse. whats up?
If you haven't made those purchases and nobody else has access to your account or devices and they aren't temporary store holding charges, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have purchased two separate audio books and they just skip around and wont play all the way thru. how do i redownload them without buying them again?
How to report an issue with Your iTunes Store purchase
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I have icloud and downloaded new CDs on my 2nd computer. How do I download the new music into my old computers iTunes using icloud.
For your computer first get iTunes to see it by:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
- The transfer iTunes purchases
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Or redownload them by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Transfer other music by using a third-party program like one of those discussed here:
newer copy
- Connect the iPod to your compute and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup
Note that the backup that iTunes makes does not included synced media like apps and music. -
I have songs that did not download completly, how do I redownload them?
I have songs that did not download completly, how do I redownload them?
Welcome to Apple Support Communities
Use the Music app to download your songs: open it, look for the song you want to download and press the cloud icon. See -> Download past purchases - Apple Support -
My computer crashed and all of my songs are gone. How do i get them back?
my computer crashed and all of my songs are gone. How do i get them back on my new computer?
See Recover your iTunes library from your iPod or iOS device.
(Even if you don't have one a couple of the tips apply.)
tt2 -
Question: I've have upadated to the latest Itunes software but since doing so I've have had nothing but problems and yes
I have unloaded and reloaded at least 4 times. Now when I try to open Itunes using the short cut on the desk top it takes about 4 minutes or longer for the Itunes to start and then it freezes for about another 2 to 3 mintues and then starts. This happen everytime I try to open Itunes now. I even deleted Itunes from my hard drive and put it on my SSD to see if it would work and still nothing. I've always been pretty good at sloving my problems. But this one has me stumped. Is there anyone who as had this problem that would be willing to help me out. Router25. P.S. It only happen with this one application of software. Everything else loads up fast. This comput is about 1-1/2 years old. Most people would love to have this computer. 9 out of 10. Please help me someone. I ready have a grey beard and it getting grayer.Restore from backup. If the issue continues, restore as new.
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i just updated my ipod and now all of my songs are gone. how do i get them back?
You can get iTunes purchases back by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
For other items you need to get them from whee yuo got them the first time.
The iPod backup that iTunes makes does not include synced mediai like apps and music. If those ore not in the iTunes library on the computer on which you performed the update they are lost. -
I tried to open my library and it said the library had been corrupted and saved as a damaged file. When it finally opened thousands of songs were missing. I can't re-download and then re-import each of these songs. I tried to repair the library after going into programs and clicking repair but it did not restore the missing content. I have the lastest version of iTunes. With Apple tech support being a PITA to actually get in touch with I'm hoping someone here can help.
send an email to the iTS customer service using this form and ask the folks there nicely if you can re-download the files.
it has been reported here that you can sometimes get one free redownload request granted but never more than one.
good luck ! -
We got a new computer and have logged in to Itunes, but where did my music go? How can we find it?
They will not magically appear on another computer.
Your music will only be where you put it.
Copy it from the old computer or your backup copy of the old computer.
You buy one and only one download. It is your responsibility to move/copy/backup your music.
Hope all goes well. -
Hello. Today I downloaded some songs from a YouTube converter. I selected the songs I wanted and tranferred them from my desktop into iTunes. I clicked on "Music", which I believe is where ALL of my other songs that I already had on my iPod, should be. But they're not. They're all gone! I tried logging out and searching my original songs I had in the search box, but nothing shows up. Only the songs I had transferred from the YouTube converter are displayed in my iTunes music, and I don't know how to get them back. I also tried syncing and restoring my iPod back from iTunes Backup but that didn't work, either. I don't know what to do! Please help!!
When you do a sync iTunes will only transfer the music you have selected. So you want to make sure that you select every song to sync.
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Help! I think I did everything I was supposed too, but it didn't work!
Transfer them from the old computer, or use these instructions to redownload them through the iCloud if doing so is free in your country.
(111410) -
After seeing the production of Matilda in London I purchased the whole sound track and it did not completely load. I've never had this problem before so I just forgot about it. Today I am downloading an album only to find out it's missing the voacals. Do I have to start just settling for these kinds things. I'm feeling taken.
Hello MarkFKenny,
If you feel that there is an issue with a purchase made, you can report an issue with said purchase to the folks in our iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen -
I have just purchased a compilation album but some of the songs haven't downloaded, even though I have paid for them. Why is this and when will i get the songs that I have paid for?
Hi there cortleavis90,
You may be able to download the purchases from the Past Purchases section of the iTunes Store. Take a look at the article below for more information.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
-Griff W. -
Camera Raw will not install on my mac,os 10.7.5. When I click on the install package the main install screen opens and that is as far as I can proceed with the down load. I have to force quit the software and try again. I have deleted and downloaded the software several times to no avail. I need some help.
Appreciate your help Ian and others. I have since uninstalled FCS and reinstalled FCXP only to get the same thing. Loading FCXP stalls at "Looking for Compressor Support". When I first downloaded FCXP from the App store I didn't notice that FCS was being placed in it's own folder. It's not something I did manually. Although moved into it's own folder with FCXP on the same drive. I was not able to open FCS apps. They would load and then "quit unexpectantly". They opened just fine before I downloaded FCXP. Do I need to purchase Compressor so that FCXP recognizes it? It seems this is where it stalls. It doesn't explain however why my computer "FREEZES" while doing this. I am in the process of re-installing Lion to see if this helps, otherwise I am at a complete loss.
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