TS1424 I just downloaded two song and it's telling me one is corrupted. I want my song?

help can't download song corrupted file message?
I also find it pathetic the support Itunes has??? how in the heck to you get help around here?

Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

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I just downloaded Itunes 10 and I now have an exclaimation icon beside three quarters of the songs in my library. Itunes says my songs cannot be found. Help!!!!!

I just downloaded Itunes 10 and an exclaimation point icon next to three quarters of my song library tell me that the songs cannot be located. I don't know how to bring them back...help!!!

You will always find somebody else having a problem they think is the same, but is it really? Then too, do you want people saying, "Yes, I have the same problem what do I do?" but no answers. Furthermore if this was a major issue there would be tens of thousands of posts here about this rather than one or two per month.
Did you do a backup of your computer before installing new software as is always a good idea?
Purchases you may be able to download a second time.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

HT1338 just downloaded two films.. and can't play them becasue of hdcp problem.... why?

I have just downloaded two movies and I can't play them because I don't the right display????
HDCP ????

HDCP = High-bandwidth Digital Content Protection
They are protected copies, I asume that you bought them?

TS1424 I've just downloaded an album and at least two tracks are incomplete, even though there was no error in downloading

I've just downloaded an album and at least two tracks are incomplete, even though there was no error in downloading reported.

Depending upon what country that you are in (music can't be re-downloaded in all countries) have you tried deleting them from your iTunes library and redownloading them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes ? Re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

I just downloaded two songs that cut off and start the next one. what is wrong?

i just downloaded three songs i can usually do this at one time. the first one downloaded just fine, but the next two like cut off in the middle of the song and jump to the next one. it is really agrivating. what is wrong with it?

Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2

TS1424 I purchased a One Direction song but it did not well downloaded successfully. It just downloaded halfway. And afterthat i cannot sign in to my itunes account. This happened for about a few days ago until now

I purchased a One Direction song but it did not well downloaded successfully. It just downloaded halfway. And afterthat i cannot sign in to my itunes account. This happened for about a few days ago until now

What you are experiencing is 100% related to Malware.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

I have just downloaded Photoshop CC and found it installed two versions.

I am using Adobe Creative Cloud. I have just downloaded Photoshop CC and found it installed two versions. I beleive the 32 bit version and the 64 bit version. Is there a reason it has installed two versions? Can I remove one version as I am running a Windows 8.1 64 bit machine?

I don't know if my issue is the same or not...
I updated Photoshop CC last week, and now have Photoshop CC and Photoshop CC 2014 in my applications folder. When I open a file created in Photoshop, it opens Photoshop. However, if I open another Photoshop file (by double-clicking on it), it opens up in a second Photoshop app (not the app that's already open)... so I have two Photoshops open at the same time. And both are CC versions.

I've just downloaded Aperture 3 and two things happened

I've just downloaded Aperture 3 and two things happened 1.I imported only one album of 300 + images and duplicate images came over which I subsequently sent to trash. 2. All images, except for one, have disappeared from the album. Can anyone explain why this has happened and what can I do. Thanks. Patricia

Thanks Terence,
Yes, I guess I had inadvertently added something to the search box. When I clicked in it, all the images were there. So thanks for that.
If the duplicates that came in from iphoto during the import are iphoto previews, was I wrong to consign them to the trash? So far, I haven't emptied the trash. I would very much appreciate it if you would advice me further on this issue. I would also like to now import another album from iphoto, but I will wait until I hear from you in case there is something I should do in the process to avoid duplicates being imported at the same time, assuming that they shouldn't be.
Regards
Patricia

I have just rented two movies and after download they are not visible anywhere in iTunes for me to watch.

I have just rented two movies and after download they are not visible anywhere for me to view. Usually in the iTunes menu there is an option call 'rentals' where rented movies sit until they expire, this is no longer visible. The movie files are listed in the finder under music/movies.... With the rest of my iTunes data, but they will not play in iTunes from there and I can't add them to my library for watching.
The only thing I am currently doing differently is that I have just subscribed to iTunes Match; would this affect my rentals?

Hi Cmcb,
Under your Library list, you should see "Movies". Click on that, and you will see a screen with several tabs at the top - Rentals, Unwatched, Movies, Genres, Home Videos, etc.
As Hackintosh indicated above, click on the Rentals tab, and your movies will be displayed there. Doulbe click on one to start playing it.
If you do not have your sidebar showing, go up to View at the top, and click on Show Sidebar. Then you will see your Library lists on the sidebar, which will include Movies.
Cheers,
GB

I just downloaded two rental movies from the iTunes store, proceeded to sync them to my iPad, and now I can't find where they landed. Anybody know where to access rental movies on the iPad? thanks

i just downloaded two rental movies from the iTunes store, proceeded to sync them to my iPad, and now I can't find where they landed. Anybody know where to access rental movies on the iPad? thanks

And just in case .... You don't actually sync rental movies to the iPad....
To transfer a rented movie from iTunes, use the movies pane in iTunes. Rented movies transfer is at the top. You must have an Internet connection to transfer a rented movie. Select the "move" arrow in the direction you wish to transfer, and click the apply button at the bottom right. Rented movies can only exist on one device at a time, they do not sync like other video, but move from iTunes to the iPad.

I just downloaded ios 7 and when I'm recording video the camera screen goes black and doesn't record anything. Also in control centre music control doesn't work sometimes. It's been three days.

I just downloaded ios 7 and when I'm recording video the camera screen goes black and doesn't record anything. Also in control centre music control doesn't work sometimes. It's been three days.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Just downloaded IOS 6 and it disabled my favorite game, Bubblets Tilt, and it won't let me reload this game I originally bought through the Apps store because it says it is no longer sold in the US. I tried to download off website and same. Help!

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hi Bern
Firstly welcome to Crowd Support
The Australian Communications Industry Forum (ACIF) Credit Management code states that Telstra must perform s credit assessment when a customer is applying to us for credit.
For our Credit Assessments to be passed there are many factors of information considered to determine if the Credit Assessment is satisfied.
There are many reasons why a Credit application may be declined, and one of the most common is due to the new Customer not having any previous history with Telstra.
While this may be frustrating for you, in the circumstance of a Mobile Phone contract being involved, we really do need to be sure that we have the correct billing information, up to date contact details and also viability to pay bills on time.
There is a process where this decline decision can be disputed, and I would be more than happy to lodge this dispute for you if you could provide me with some information.
I will send you a PM so that we can work together offline to lodge this dispute.
Lindy

I just downloaded Mountain lion and I kind a wanted to listen to music on my computer screen then to my headphones and I also want to use the dictation Mic output so was wondering if it's at all possible to do those both of the same time, also using the s

I just have just downloaded Mountain lion and I wanted to listen to music on my computer screen with my HDMI cable plug into my back of my screen and I wanted to talk to dictation on my regular standard iPhone headphone and I was wondering if it's all possible change your settings Mac Mini to set it so you can listen to those both like your headphones and use the mic in your headphones and there's no settings that would change in the Mac Mini so do there is a flaw in this system or I am just really really really really dumb.

You computer is probably perfectly repairable, but if you want a new one anyway, it is perfectly possible to transfer the data from the faulty one.
But it would be a mistake to simply put the old HD in the new computer.
These are the steps:
Remove Hard drive from faulty computer. (very easy on Unibody MBPs, do-able but not so easy on older MBPs)
Put it in a cheap enclosure
Connect it the new computer
Boot up new computer.
If the new computer has never been run before the Setup Assistant will ask if you want to import your apps, data, settings etc from either another mac, another HD connected to the Mac or a Time Machine back up.
Obviously chose the second option (another HD connected to this Mac) and follow prompts.
If the new computer has already been run (so Setup Assistant doesn't run when you boot it up), you will need to use Migration Assistant...or run the installer again so that Setup Assistant runs again.
Message was edited by: Mike Boreham...added sec on line

I just downloaded the updates and now my mail doesn't work. It says I now need a newer version of OS to allow I've to open my mail which I can't right now

I just downloaded the updates and now my mail doesn't work. It says I now need a newer version of OS to allow I've to open my mail which I can't right now

What version of the OS X are you running? Go to the Apple in the upper left corner and select About This Mac and report the Version back here.

I just downloaded an update and my sophos anti-virus is going beserk. It will not allow me to remove the threat when I unlock the quarantine manager and I have no idea of what to do

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The malware it's finding is probably Windows malware attached to e-mail messages. What are the names of some of those things? Assuming they're not Mac malware, allowing Sophos (or any other anti-virus software) to remove them could cause problems. For example, if they're attached to e-mail, removing them improperly by simply deleting the message file will leave the malware on the e-mail server, and it may very well end up getting re-downloaded when your mail client syncs with the server. It may also corrupt the mailbox.
If you actually ever see a malware name starting with MacOS or OSX (I forget which one Sophos uses), then you will need to worry, and should not assume that the malware can be completely removed by anti-virus software of any kind.

TS1424 I just downloaded two song and it's telling me one is corrupted. I want my song?

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