TS1424 I just received a receipt for Flo Rida whom which I never purchased. How do I get this resolved? Please help... Thanks
I just got a receipt for some thing I have never purchased. Please help. It was for Flo Rida??? How do I fix this? And can u tell me where and when it was purchased? Thanks, Michael
Hi,
See Here to Contact iTunes Customer Service:
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html
Support iTunes
http://www.apple.com/support/itunes/
Similar Messages
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TS1424 i've been charged twice for an in-app purchase, how do i get this resolved?
my son downloaded a game from the app store and as the password wasn't required for 15 minutes he was able to purchase gold coins without my knowledge. However i have now been charged again but nothing else has been purchased. i tried to call apple for support but the ivr keeps telling me to go online and will not put me through to an advisor. please help
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
You can change the passcode to IMMEDIATELY. -
I just received a receipt for a purchased song on my itunes account and no one in my family purchased this song, what should i do?
Change your password, contact your credit card company and discuss reimbursement with them, and you can let itunes know that you may have been hacked by clicking "Support" at the top of this page and then click "Contact Us"
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my iphone 4 is acting like crap right i can't even restore it everytime i try to reboot it my iphone freezes at the apple logo it is ******* me off to the point where i just want to smash it how do i solve this problem please help?
Don't worry, just follow these steps to fix iPhone stuck on Apple logo
=> First of all Start your Computer and then connect with Internet connection, now Download the latest version of the iTunes application
=> Now install the iTunes application in your System and connect your Device with computer via Data cable
=> Now connect your Device with iTunes application and then Tab on summary option, see in the left side bar of iTunes
=> Now Select restore option from iTunes and then confirm the Restore Message for better results. After this unplug your Device and Restart it
I hope that will surely
Thank you... -
I downloaded Itunes to my computer today to update my ipod's ios (4.2.1 yes i know im way behind) but when i click check for updates it tells me my ios is the current one. How can i fix this? please help!
and at the same time....
I guess you can be glad that you at least aren't "way behind"!
Cheers,
GB -
I am being told that a remember code has been used an this not true. How do I get this resolved?
Well you can't fix it without entering a credit card now - or without creating a new Apple ID. If you did not want to use a credit card with your Apple ID, there is a very specific way that you have to create the account. If you don't or didn't follow those steps exactly, you have no choice now but to enter a credit card - or create a new Apple ID without the credit card.
If you create a new Apple ID, you will also need another email address since you have already associated your current email address to the ID that needs a credit card. You also have to sign out of your ID in Settings>iTunes and App Stores before you can create anothe Apple ID.
Read this for more information.
Create iTunes Store account without credit card - Apple - Support -
I have been billed for an item I did not want and did not intentionally purchase.
How can I get this reversed?All purchases are considered final, but you can try contacting iTunes support and see if they will give you a refund or credit : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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my ipod touch was interrupted during an update and now my itunes cant recognise the device, and ive tried to restore it but it just keeps coming up with the usb and itunes picture. how do i fix this? Please help
http://support.apple.com/kb/HT1808
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how can i install AppRadio application...i am in Tunisia and the application is not found in the Tunisian AppStore...it's essensual for piloting my Pioneer SPH-D01 AppRadio....please how can i get this application ...thanks
If it's not available in the store in which you have your account, you're pretty much out of luck. In order to purchase from the U.S. iTunes Store you need a)a valid billing address in the U.S., b) a credit/debit card billed to that address or an iTunes prepaid card purchased in the U.S. and c) to be physically located in the U.S. at the time of purchase.
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i have just updated my apps for my macbook pro withe the app store, and found a update for codebox which i have never bought, what is more strange is when i pressed update and the sign in box opened `[email protected]` was already entred in to the sign in. what and more so WHO is this, am i being hacked.
Please can anybody our there help.I have this same issue. Nobody else has been on this computer. I tried the following link and am waiting for spotlight to re-index everything.
http://www.ngpixel.com/2011/06/25/mac-app-store-you-have-updates-available-for-t he-other-accounts-bug/
Whats interesting is why [email protected]'s username? I am speculating it is some sort of virus, possibly from some other app I may have downloaded directly from some developers website ...
Anyone else experince this and have a better understanding of whats going on? -
I am experiencing on going problems with my i phone 4 due to me sharing an i tunes account with my daughter. I have been told by apple to cancel my existing (shared) i tunes account and open a new one for my use only. How do I do this? I cant find any links in i tunes to do this. mountfield
No, it's done on the computer, it's just done on the web and not through iTunes. I guess you could do it on the iPhone, but it would be easier to do on the computer.
Just go to the site linked above, then click on the big blue button and fill out the neccessary information. -
I have just updated my Iphone and Ipad to the newest IOS that Apple has available. And now none of my Imessages work or facetime. How can i fix this?
Try giving your iPad a reset. Hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot and try again.
How are you charging it? its's best charged plugged into the wall not via USB. So if you're trying via USB, try using the supplied power block plugged into the wall. -
I have just received a receipt for an app which I have not purchased, what do I do
I contacted Paypal and then changed my password, only to later have my account hit again taking the remaining balance of a prepaid card I still had on my account. How do I dispute it and get my money returned ?
Go to your account and select purchases. If listed then there is a link for it where you can contact Apple and let them know. If not listed there should also be a generic link within the store and let them know. Apple's pretty goofs about responding and rectifying quickly.
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Just upgraded to iPhone 5 - now when i am asked to upgrade and App it askes me alternatley for my old mobile me acconut details and then the new iCloud user name and password - how do i change deatils to just one login?
You cannot merge apple id's. remember that before creating any new ones in the future.
You have two choices. Live with it, or repurchase the apps under the id you intend to keep using. -
I really need help, my ipod shows to connect to the WiFi but then it will not let me use the interent it says no connection but according to my screen i have WiFi connection, i am very confused an i would really appriciate it if someone could help me sort out this problem so i can start using my iPod for work again.
Even though the iPod shows as been connected, it might not have actually received a valid IP address via DHCP from your Wi-Fi access point or router. Head to Settings -> Wi-Fi and tap the > next to the network you are connected. If 169.xxx.xxx.xxx is listed for an IP Address, then your iPod did not receive a valid IP address. To correct this you can reboot your router by unplugging it from power for about 30 seconds.
It wouldn't hurt to also reset your iPod. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
See here for more troubleshooting assistance.
iOS: Troubleshooting Wi-Fi networks and connections
B-rock
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