TS1424 i purchased a album on itunes and the songs dont work

i purchased a album from itunes and the songs wont work

Delete the songs from your iTunes library and redownload them by clicking "Purchased", under Quick Links at the top right of the iTunes store.
If this doesn't work contact iTunes support here:
http://www.apple.com/support/itunes/contact/

Similar Messages

  • TS1362 I purchased an album from itunes and a song in the middle of the album did not download completely. So, the song obviously cannot be transferred to my ipod because the file cannot be converted. What can i do?

    I purchased an album from itunes, and a song in the middle did not download completely. All the others did. So, I obviously could not transfer that song to my ipod because the file could not be converted. What can I do?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • TS1424 i purchased a album in itunes and was not aware that it was editied and would like to know if its possible to have it reversed so that i can get the explicited deluxe copy album was self made vol 2

    i purchased a album on itunes off of my phone self made vol2 was not aware that it was editied because it didnt state it in the album name and then realized it said it on the album cover would like to know if there is anyway to have that reveresed so that i can have the explicit verison it was also the deluxe edition

    Unfortunately there are not refunds.
    Apple states that all sales are final.

  • TS1424 i downloaded an album off itunes and one song out of 11 does not play? what to do?

    I bought and downloaded an album off itunes and all only 10 of the 11 songs play.  One song will not play, it gets skipped right over.  How do it get that one song to play, how can i re download just that one song?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one.
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • I purchased an album on iTunes and all songs downloaded, but one song is not associated with my Apple ID (I can't play it).

    I bought an album from iTunes. All of the songs play except one. When I double click on it, a message comes up saying this computer is not authorized to play it, asking me if I want to authorize the computer. Yet when I log in with my ID, the response is that the computer is already authorized.  Then it skips to the next song. I have updated iTunes through software update and am using 11.0.4 (4). I have tried to reboot the computer but the situation stays the same.
    I also deleted the file from iTunes to try re-downloading it. The song appears in my list of purchased songs, but when I try to download it again, I get an error message that says "This computer is already associated with an Apple ID. If you download past purchases with your Apple ID, you cannot auto download or download past purchases with a different Apple ID for 90 days." My options at this point are a "Transfer" button or a "Cancel" button. Transfer what? What is it talking about?? I purchased and downloaded the complete album at once, obviously with the same Apple ID---the ONLY Apple ID I have ever had and the ONLY Apple ID ever used on this computer! How is one song mysteriously associated with a different account? What is the point of purchasing music legally if it doesn't work? Can anyone help me get this song to play in iTunes? The other strange thing is that it plays just fine in finder.
    Any suggestions would be appreciated!

    If only one track on the album is throwing that message, that suggests the track is damaged.
    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • HT1473 downloaded an album from itunes and every song is out of sink with its title, HELP

    downloaded album from itunes and the songs dont match the title,help!!

    Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    The above should sort you out but the forum you wanted was iTunes > iTunes for Mac which won't have been on offer since your were reading a Windows support doc. I'll ask the hosts to move this one just in case you have follow up questions that can be answered best in there.
    tt2

  • I purchased an album from itunes, and 1 of the songs doesnt play

    I purchased an album from itunes, and 1 of the songs doesnt play

    hi,
    Try deleting track from your computer and move to trash.
    Go into store and download again from purchases.
    Jim

  • Bought an album off iTunes and two songs from the album will not download. Is there anyway to make them force load or anything along those lines?

    Bought an album off iTunes and two songs from the album will not download. Is there anyway to make them force load or anything along those lines? The Album is Sunshower-EP by UME and the songs are The Conductor and The Means.

    Hey ChandlerAdaway!
    I have an article here that can provide you some guidance for this issue. First, you will want to check for the songs in your past purchases list for your account, if you haven't already:
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    If the songs cannot be found there, you will want to report an issue with your download by following the directions in this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • TS1424 i made a purchase on 9-16-11 and the songs are not on my library list to download

    i made a purchase on 9-16-11 and the songs that i paid for are not in my library to download what do i do ?

    You're welcome.
    I don't believe so. This is a feature that was not available too long ago - being able to re-download music purchased from the iTunes Store without having to pay for it again. If there is a song previously purchased with your Apple ID that is not available in your iTunes library or is in your iTunes library but wasn't transferred to your iPhone and you want the song available on your iPhone when away from your computer, you can download it direct on your iPhone by selecting the iCloud icon next to the song. This doesn't take into account any songs previously purchased with your Apple ID that you don't care for and would never re-download.
    Just keep Show All Music off. If there is a song you want available on your iPhone in the future that has not been downloaded, you can turn Show All Music on and download the song followed by turning it back off.

  • HT201306 I bought an album on iTunes and the digital booklet it came with is not in my iTunes library. How can I get it back?

    I bought an album on iTunes and the digital booklet it came with is not in my iTunes library. How can I get it back?

    You could try emailing iTunes support, giving them your order number, etc. or you could just take the hit and pay the 99p.  I know what I would do.

  • I recently purchased a CD through itunes and the first track is corrupt.   What do i do?

    I recently purchased a CD through itunes and the first track is corrupt.   What do i do?

    See How to report a problem with your iTunes Store purchase:  http://support.apple.com/kb/HT1933

  • TS1702 If I purchase an app from iTunes and it does not work or does not meet expectations, is there a way to be refunded the cost of the app?

    If I purchase an app from iTunes and it does not work properly or meet expectations, is there a way to receive refund for the cost of the app?

    First contact the Developer of the App...
    If no joy...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I brought a album from iTunes and one song starts but then skips how do i re download that song or album

    brought a album from iTunes and one song starts but then skips how do i re download that song or album

    Right click the song, scroll down to delete, then go to the iTunes store and download it again.

  • I purchased a movie through iTunes and the movie gets stuck on the opening screen and will not play.  Has anybody had this happen?  And if so is there any solution?

    I purchased a movie through iTunes and the movie gets stuck on the opening screen and will not play.  Has anybody had this happen?  And if so is there any solution?

    Hey Christian,
    I'd follow the troubleshooting steps below, from this article:
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/ht1573
    Reset the system
    You can reset the Mac's parameter RAM and SMC.
    Reset the resolution
    Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
    Start up in Safe Mode.
    From the Apple () menu, choose System Preferences.
    Choose Displays from the View menu to open the preferences pane.
    Select any resolution and refresh rate that your display supports.
    Restart your computer.
    See if that resolves the issue and gets your video playing again.
    All the best,
    David

  • I purchased an album but only half the songs will download. How do I get the other half to download?

    I purchased an album but only half the songs will download. How do I get the other half to download?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one.
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

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