TS1424 i purchased a video thinking it was a song, can i get my money back for it?

i accidently purchased a video thinking it was a song, what can i do? can i get my money back?

All sales are final

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HT204266 Can I get my money back for an app my toddler purchased?

My 2 year old daughter purchased a £13.99 app that we do not need. She did this just by tapping purchase as I had already signed in to purchase her a couple of free apps to play with. Can I get my money back?

You can try explaining
Refund
http://www.apple.com/emea/support/itunes/contact.html

Can,i get my money back for accidental app purchase

My daughter purchase by accident apps the we don't need ,use or want,
How can, I get my money back?

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I'm being charged TWICE for one purchase, how can I get my money back for that second charge?

I bought an album and two songs which added up to about $13 and I went to check my credit card account and saw that itunes is charging me twice for that same thing along with an extra $1 for something else. One of the transactions is on 11/05/11 while the other one is on 11/07/11 and I only bought the album and songs once and I haven't bought anything else since then. I emailed them about it and they think it's an unauthorized purchase when it isn't I know that I bought the songs but they're charging me twice for that one thing. I've called them and they all said that I have to go to the customer services and that's didn't help so what do I do to get my money back?
This also happened before where they charged me twice but it was just 2 bucks so it was a big deal but this time it's almost $14 and I want that money back.

Here's a link to a procedure:
http://www.ehow.com/how_5590751_refund-itunes.html

Can I get my money back for a purchase I did not authorize

My son purchase two items today that I did not authorize can i get my money back

You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If they were made an on iPhone, iPad or iPod Touch then to try and stop it happening again you can use Settings > General > Restrictions > In-App Purchases 'off' to stop in-app purchases being made, and depending upon the iOS version on it you might also have a Require Password setting on the Restrictions screen which you can set to 'Immediately'

I download an purchased app but mean to download another app, can I get the money back?

I purchased an app but mean to download another app, can anyone tell me how can I return this app and get the money back?

Refunds -
All sales are final. the App Store is not a try it and return it situation.
Apple sometimes gives a one-time per account refund. If this is the app which you wish to use your possible one refund with use the Report a Problem link in the emailed receipt that you receive on the purchase in 24 to 48 hours to ask for the refund.

How can I get my money back for cancellation purchase in the Apple Store HK?

I bought for my friends in Hong Kong Apple Store speakers for iPhone, but my order was canceled because they could not deliver it the following address. I place an order on March 1, is now March 13, the money was never returned to my credit card. I live in Russia and I can not call in Hong Kong, and I do not know the e-mail technical support for Apple in Hong Kong. Tell me what can I do?
My Web Order Number: W210310695
My Sales Order Number: 7237283621

Here's a link to a procedure:
http://www.ehow.com/how_5590751_refund-itunes.html

I have the 10.6.7 update, bought Angry Birds Rio (thinking I was buy Angr uying just Angry Birds. I fixed the crash problems, but now I don't know what to do with this game. Nothing seems to work--can't even find the curser. Can I get my money back-?

I purchased Angry Birds Rio thinking I was buying Angry Birds. Are there any directions on what to do with this game? Also my track pad does not respond so I really can't use this game. Can anyone shed some light on this--first it crashed, now it doesn't respond so--can I get my money back??

Contact apple here about a refund
http://www.apple.com/support/mac/app-store/contact.html?form=account&topic=Mac%2 0App%20Store%20Account%20and%20Billing

I was double charged for a purchase i made. How do i get my money back for the second charge?

How do i get my money back for something the app store double charged me for?

Hey M_Hoag,
It would be best to report an issue with your purchase. The following resource outlines how to do so:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

My ipod nano was synced by itunes and removed all of my music and game files. I am in the process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?

My ipod nano was synced by itunes and removed all of my music and game files, and replaced my music with my kids music that they have put into the current itunes library. My music is nowhere to be found on my computer, so now I am in the long, forever process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?

Contact iTunes support and explain your situation to them. They may let you redownload it at no cost.
http://www.apple.com/support/itunes/contact.html
If they don't, I'm afraid you'll have to purchase it again. Sorry.
B-rock

My 3 year old has downloaded a £70 app can I get my money back? He has somehow purchased, 'vault of gems' on Mini Pets. It seems unbelievable that an upgrade to a kids app is £70!!! I suppose this is how these robbers make money.. Any help appreciated.

My 3 year old and I downloaded, 'mini pets'. app. Whilst playing he managed to purchase a 'vault of gems' for a staggering £70!!!!
Can we get our money back? I can't believe there was no security or the iTunes password to submit and how is an app upgrade £70 these people are rob dogs.
Please help....

JohnGeorge,
Apple allows apps to list themselves as "Free" if the initial download is free, even if the app has kid-oriented inducements for costly in-app purchases. The in-app purchases are almost always ridiculous, over-priced game accessories, of which your example of "vault of gems for £70" is right up there. It is way too caveat emptor for my taste, but each consumer can form their own opinion on that.
To Apple's credit, they have a good record of granting refunds providing you explain the extenuating circumstances (purchase by a minor) and only ask once. Contact iTunes Customer Service.
And immediately, you need to place restrictions on the devices. The restrictions are off by default (caveat emptor!), so you need to take action to place them. See this document: iOS: Understanding Restrictions

A game was accidentally bought in App Store can I get my money back?

Can I get my money back from app store this game was accidentally bought

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

Yesterday i downloaded lion osx for 23 euros,it already was on my mac but apple took my money ???how can i get my money back ??

i finally bought a Mac a few days ago but it doesn't seem so easy to start .Yesterday i decided to download the last version of osx (10.4.7 ?)but it took too much time to be obvious...tomorrow i can see that the version i bought already was on the hd when i payed for it first...how can i get my money back ?

Hi..
Since you just purchased the Mac, it can pre installed with Lion.
Yesterday i decided to download the last version of osx (10.4.7 ?
v10.7.4 is the lastest version available for Lion currently.
The problem is that the App Store has no way of knowing that your Mac already had Lion installed, that's why you were charged.
Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
But yoy can take advantage of that download to create an installtion disc > How to create an OS X Lion installation disc | MacFixIt - CNET Reviews

HT3702 Can you get your money back on a purchased song?

I have purchased some songs that weren't what I thought they were,can I get my money back on them?

All sales are final.
Did you not listen to the sample before buying?

HT204074 I purchased MHGJZ20n0Q and it will not download. What do I do? Can I get my money back or another download?

Can this be redownloaded? Can I get my money back?

What is MHGJZ20n0Q (we are fellow users here on these forums) ? Depending upon what it is you might be able to redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes.
If it doesn't show there (and it's a purchase that you've just made) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1424 i purchased a video thinking it was a song, can i get my money back for it?

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