TS1424 I purchased an audio book and only 9 seconds of it plays. Any clues as to what I can do to get all of the content to play?

I purchased an audio book and only 9 seconds of it plays. Any clues as to what I can do to get all of the content to play?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Similar Messages

HT1206 I purchased an audio book and only part came over, I followed the proceedure in the help and it still won't finish the download

I purchased an audio book and only part came over, I followed the proceedures in help
but it didn't bring over part 2 of Dark demon, Dark Seried Bk 16 unabridged by Christine Feehan.
you took my money but the book didn't come over. Please resend this download so that it will
come over to my ipod.
Thanks
Susan Jolley
<Personal Information Edited by Host>

Hello, Susan.
Thank you for visiting Apple Support Communities.
I would recommend reporting a problem with the purchase via the steps in the article below. Our iTunes Store group can assist you with correcting this issue.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
You can also report an issue with this purchase by accessing your purchases history in iTunes on your computer.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Cheers,
Jason H.

I have an older Ipod Touch, I bought a new one and the Itunes on my computer is too old to recognize my new Ipod Touch and cannot be updated. Is there a creditable software program I can use to get all my old music from my old iPod Touch to the new one?

I have an older iPod Touch, I bought a new one and the Itunes on my computer is too old to recognize my new iPod Touch and Itunes cannot be updated. Is there a creditable software program I can use to get all my old music from my old iPod Touch to the new one? It is my understanding that the music cannot be saved onto my new iTunes, b/c I did not have iCloud. I have over 2,000 songs I just cannot part with. PLEASE PLEASE PLEASE help some how!! THANKS!

I had the same problem with my iPad, i couldn't get the newer version of itunes because the computer was too old and my iPad couldnt sync with the old itunes. I got a PC from school a few months later so that solved the problem for me. Unfortunately i don't think there would be a program to put your music on your iPod, iTunes should be the only way to transfer files to Apple devices. What operating system are you running and what version of it is it?

HT5085 I had purchased an audio book but now it is not on my phone after updates. How can I get it without buying again?

Anyone know how to retrieve a lost audio book purchased in past?

Audiobooks are a one-time only download from the store. If it's no longer on your phone then do you have a copy of it in the Books part of your computer's iTunes library and/or on your backup of your downloads/library so that you can sync it back ? If not, and if it's still in your country's store and you haven't changed countries since buying it, then you can try contacting iTunes Support and see if they will grant you a redownload : http://www.apple.com/support/itunes/contact/

I paid for an audio book and now I don't know where to find it so I can listen to it .

Where do I find the audio book I purchased on my iPad?

Head to Music app and click on the More tab in the lower right hand corner of the screen. Then select Audiobooks. Any luck there?
B-rock

I've just purchased an ipad2 and have synced it with outlook to get all contacts. I've also set up my earthlink mail account and it sends/receives fine. IS there a way to sync it so I get all of the legacy emails sitting in the OUtlook inbox?

I've just purchased an ipad2 and have synced it with Outlook to get all contacts, etc. I've set up the mail account and it is working just fine. The sync doesn't pull over legacy emails from Outlook and my Outlook has been set up to remove them from the webmail server therefore they aren't available from webmail anymore. Is there anyway to pull them over to the iPad?

But is there a way (simple or not-so-simple) to find
out EVERY SINGLE FILE that's referenced on a
timeline? (I have lots of stuff imported into the
project that I know isn't used on any timeline, but
I'm afraid of moving or deleting things for fear of
never finding it again.)
I'd love to get some sort of "printout" (a list or
something) of every single file.
There is, go to browser and cntrl click on any one of the columns,
and select - show/source. A new column named "source" will pop up and will show where everything "lives". Click on the header at the top and it will justify the column as well. You'll notice this won't show anything for your seq.'s. of course, but will show stills/audio/motion files...
Once you have the new column, you can drag it next to the "name" column and get a grab of it and print it if you like, or whatever.
If you want to do this for just 1 seq., then can create a new bin and double click it to open it. Cntrl-A (select all) in your main seq. and just drag all into the new bin. You will see only what's in that seq. with the "source" column right next to it.
From what I've read, you seem to get the MM thing and it's obviously what you'll need to do to archive as the guys said. But what your missing is a file path system to where everything resides.
Hope this helps and that I've read you properly,
Peace
P-Book 1.5, 17" 2gsRAM Mac OS X (10.4.4) FCStudio

HT204088 I just purchased an audio book and can't find it on my brand new iMac that was purchased last week. The name of the audiobook is "Interrupted Fairy Tale" a biography of John Kennedy.

I purchased an audiobook two days ago and now it is no where to be found on my imac. Can you help me?
Thanks,
Bill Stevens
<Personal Information Edited by Host>

If you bought and downloaded it on that Mac then it should have downloaded into the Books section of your iTunes library, is it not in there ?

HT1386 with the new itunes look. i just purchased an audio book. and now with the new version of itunes..i see it but i am not sure how to put it on my ipod? it find this new version very confusing..i have a few questions but cannot talk to anyone from i

how do i sync my audible book to my ipod touch. i see it in my itunes library but with the new itunes look..it is not allowing me to drag it to my ipod?
i find the new look quite un-user friendly. also cannot see my summary tab anymore.

You have to update to 10.6.8 first.
Then, if your machine qualifies, this explains how to get Mavericks:
http://www.apple.com/osx/
This explains whether your machine is capable of Mavericks installation:
http://support.apple.com/kb/HT5842

I'm getting a new iPod touch 4G to replace my old 1st gen. pod. How do I get iTunes to get rid of my old iPod and recognize the new iPod and can I sych the new pod and get all of the content on it from my old pod?

Hi-
Oops. looks like I hasked the whole question in the headline, but... How does this work? When I connect my new pod to iTunes how do I get iTunes to recognize the new pod, disregard the old pod and transfer my content to my new pod? Also, I have a G5 that runs 10.4.11 OS. Will the new pod synch to this computer running this old software yet. Apparently, I have to "climb the mountain" to find a copy of Leopard for G5 and I apparently cannot run Snow Leopard. What are the needs or restrictions for synching a 4th Gen iPod touch?
Thanks-
DMitz

The 4G iPod needs at least OSX 10.5.8 on a Mac. You are right that the G5 can't use OSX 10.6 or later. Apple will sell you a 10.5.8 disk but you have to call them since it is not listed in their on-line store. Price is $129.
For 4G specs:
System requirements
USB 2.0
iTunes 10.1 or later6
Mac: Mac OS X v10.5.8 or later
PC: Windows 7, Windows Vista, or Windows XP Home or Professional (SP3) or later
Broadband Internet access required; fees may apply.

I bought an audio book and cannot find it anywhere, I bought an audio book and cannot find it anywhere

I just purchased an audio book and cannot find in in my iBooks or when I go back into iTunes it's no longer available for download. Under recent purchases it's not there. When I look at my iBook all the other books I have bought are there but not the Dale Carnegie book

So I searched other similar questions and found that going to music, then audiobooks, my new book was there. Any suggestions on how to get it to my phone now?

I rented, then downloaded an iTunes movie and all I got was 92 minutes of white -- no audio, no video. I'm stymied. Any clues out there?

I rented, then downloaded an iTunes movie and all I got was 92 minutes of white -- no audio, no video. I'm stymied. Any clues out there?

You can try deleting and re-downloading if you completed the full purchase. If you are still having issues, go to http://reportaproblem.apple.com

Purchases made on my ipod touch are no longer being transferred to the Mac...but yet they are showing up in "grey" in the purchased list on the Mac. Any clues as to what is going on?

What used to work just fine, is no longer working...
Within the last 2 days, song purchases that were made on my ipod Touch are no longer being transferred when the ipod synchs up. The strange thing is that the songs appear in iTunes --> Store -- Purchased list, but are greyed out. They play just fine on the ipod...but aren't making it back to the Mac.
I have tried right clicking on the ipod when it appears in iTunes and selecting "Transfer purchases", but that doesn't seem to work either.
Any clues as to what is going on?
Thanks,
Tim

One other very important piece of information I forgot to include...the purchases were made prior the iOS update. So the sequence of events went like this:
1) ipod Touch with previous iOS (4.0 I think)
2) purchases made
3) ipod connected and iTunes prompts for iOS update
4) iOS upgraded to 5.0
5) Now the purchases seem to be stranded on the ipod Touch
Thanks!

HT201359 I purchased a audio book to listen to on my commute to work. It only works over wifi, that does me no good in the car and the book is hours long for audio. That will eat up my data. How can I get a refund?

I purchased a audio book to listen to on my commute to work. It only works over wifi, that does me no good in the car and the book is hours long for audio. That will eat up my data. How can I get a refund?

How are you trying to listen to it ? You shouldn't need to be online to listen to it, I don't for any of mine. If you've downloaded it directly on your iPad (or synced it from your computer) then it should be in the Music app (you will get an Audiobooks option under the More button in the Music app when you have audiobooks on it) - is that where you are trying to listen to it ?

HT203433 I do not have access to my purchased audio books suddenly only my purchased music. Why?

I do not have access to my purchased audio books suddenly only my purchased music. Why?

That's not the issue iCloud was not a option and backing up previous purchased audio books was not a problem but now it is. One download or more like one year etc...? Otherwise its back to the dark ages. Perhaps but then why has support not responding if its this simple? iCloud now gives another money grab opportunity light. Oh I'm sure a notice was posted by iTune and now my purchases have lapsed. It's only money what I don't agree with is the terms changing wasting my time and not responding. I've asked the questions, done the requirements but iCloud is a mess for if not managed daily. They change terms and environments as they please. Hey it's in the fine Print buyer beware.

I purchased an audio book from I tunes but when I sync with my I phone it respond with error saying could not read or write the file. It only sync parts 2

I purchased an audio book from I tunes but when I sync with my I phone it respond with error saying could not read or write the file. It only sync parts 2

Those videos are probably not in an iPod-friendly format. It’s picky about that. You can try converting them, if possible.
As for the audiobooks, are you sure they haven’t synced? You’ve enabled it to sync books and checked the “Audiobooks” section of your iPod?

TS1424 I purchased an audio book and only 9 seconds of it plays. Any clues as to what I can do to get all of the content to play?

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